Bug #117492

【IOVDEV-20376】【IOV测试】【VC1】【SORP】【副屏】【实车341】优酷闪退

Added by 物联网测试组_TSCD 王维 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-04-14
Priority:NormalDue date:
Assignee:物联网项目组-RD3_CDTS 周飞% Done:

0%

Category:依赖客户及其供应商解决
Target version:-
Need_Info:TEST Found Version:中控版本：03.02.0066.C101
副屏版本：0086
Resolution:-- Degrated:--
Severity:Normal Verified Version:中控版本：0068
副屏版本：0090
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

【前提条件】

实车341
【操作步骤】

1.点击打开优酷

【实际结果】

APP闪退

【期望结果】

正常进入使用

【时间】

4月5号 13:53
【备注】

VIN:LJD8BB3F0P0000341
LOG已经上传云
EE环境

优酷闪退.mp4 (2.99 MB) 物联网测试组_TSCD 王维, 2023-04-14 14:44

youku.txt Magnifier (145 KB) Multimedia组-RD3_TSCD 梁卿山, 2023-04-19 14:45

History

#1 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD FW 曹覃刚 to 物联网测试组_TSCD 王维
  • Need_Info changed from -- to TEST

Hi 王维
本地未复现该问题，请帮忙同步客户的日志到此redmine票中
谢谢

#2 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Assignee changed from 物联网测试组_TSCD 王维 to CD FW 曹覃刚
  • Verified Version set to 中控版本：0068 副屏版本：0090

日志和视频已上传ftp
ftp://cdiot@192.168.87.46/log/20376

#3 Updated by CD FW 曹覃刚 about 2 years ago

  • Category changed from CD-FW to AUDIO-FW
  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from CD FW 曹覃刚 to Multimedia组-RD3_TSCD 梁卿山

Hi 卿山
--------------------------
04-14 17:17:37.048 22488 22488 F DEBUG : *
04-14 17:17:37.048 22488 22488 F DEBUG : Build fingerprint: 'TC/figure_CN/figure:12/SKQ1.220201.001/2820:user/test-keys'
04-14 17:17:37.048 22488 22488 F DEBUG : Revision: '0'
04-14 17:17:37.048 22488 22488 F DEBUG : ABI: 'arm'
04-14 17:17:37.048 22488 22488 F DEBUG : Timestamp: 2023-04-14 17:17:36.758276752+0800
04-14 17:17:37.048 22488 22488 F DEBUG : Process uptime: 0s
04-14 17:17:37.048 22488 22488 F DEBUG : Cmdline: com.youku.phone
04-14 17:17:37.048 22488 22488 F DEBUG : pid: 21831, tid: 22062, name: NativeThread >>> com.youku.phone <<<
04-14 17:17:37.048 22488 22488 F DEBUG : uid: 10197
04-14 17:17:37.048 22488 22488 F DEBUG : signal 7 (SIGBUS), code 1 (BUS_ADRALN), fault addr 0xb610c312
04-14 17:17:37.048 22488 22488 F DEBUG : r0 b60c2e70 r1 b610c312 r2 00000000 r3 00000000
04-14 17:17:37.048 22488 22488 F DEBUG : r4 b60c2e70 r5 00000031 r6 b60c2e90 r7 b60c2ed0
04-14 17:17:37.048 22488 22488 F DEBUG : r8 00000000 r9 f2cc1230 r10 00000000 r11 00000000
04-14 17:17:37.048 22488 22488 F DEBUG : ip f22361d0 sp b60c2e48 lr ef1f2ca7 pc ee89465a
04-14 17:17:37.048 22488 22488 F DEBUG : backtrace:
04-14 17:17:37.048 22488 22488 F DEBUG : #00 pc 0001465a /system/lib/libmediadrm.so (android::DrmHal::createPlugin(unsigned char const, android::String8 const&)+810) (BuildId: a09142dabde5c71f42cad8e0554d4644)
04-14 17:17:37.048 22488 22488 F DEBUG : #01 pc 00011e3d /system/lib/libmediandk.so (AMediaDrm_createByUUID+808) (BuildId: 61b96ce3f03e71f3fb954f85fb05b3e5)
04-14 17:17:37.048 22488 22488 F DEBUG : #02 pc 000a371f /data/app/~~f-cb0pw_Ffdj9mEuptVjDA==/com.youku.phone-Nl0xiuOBIv_Klkhvbj058A==/lib/arm/libsgmainso-6.5.15319409.so
04-14 17:17:37.048 22488 22488 F DEBUG : #03 pc 000a3d7b /data/app/~~f-cb0pw_Ffdj9mEuptVjDA==/com.youku.phone-Nl0xiuOBIv_Klkhvbj058A==/lib/arm/libsgmainso-6.5.15319409.so
04-14 17:17:37.048 22488 22488 F DEBUG : #04 pc 000ae788 /data/app/~~f-cb0pw_Ffdj9mEuptVjDA==/com.youku.phone-Nl0xiuOBIv_Klkhvbj058A==/lib/arm/libsgmainso-6.5.15319409.so
--------------------------
在日志中发现几处上述错误日志，导致了优酷闪退
发生问题的地方为，应用内部调用了DrmHal，音视频相关
请帮助解析推进此问题，谢谢

#4 Updated by Multimedia组-RD3_TSCD 梁卿山 about 2 years ago

Hi all,
优酷打开时，报security相关问题。日志见附件
04-19 14:35:51.415 1021 2638 W ActivityManager: Unable to start service Intent { act=mtopsdk.xstate.aidl.IXState cat=[android.intent.category.DEFAULT] pkg=com.youku.phone cmp=com.youku.phone/mtopsdk.xstate.XStateService } U=0: not found
04-19 14:35:51.416 1021 2638 E DatabaseUtils: Writing exception to parcel
04-19 14:35:51.416 1021 2638 E DatabaseUtils: java.lang.SecurityException: com.youku.phone was not granted this permission: android.permission.WRITE_SETTINGS.
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.provider.Settings.isCallingPackageAllowedToPerformAppOpsProtectedOperation(Settings.java:17094)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.provider.Settings.checkAndNoteWriteSettingsOperation(Settings.java:16982)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.mutateSystemSetting(SettingsProvider.java:1854)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.insertSystemSetting(SettingsProvider.java:1820)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.call(SettingsProvider.java:461)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.content.ContentProvider.call(ContentProvider.java:2464)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.content.ContentProvider$Transport.call(ContentProvider.java:512)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:295)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.os.Binder.execTransactInternal(Binder.java:1179)
04-19 14:35:51.416 1021 2638 E DatabaseUtils: at android.os.Binder.execTransact(Binder.java:1143)
04-19 14:35:51.427 8876 8910 E ykBoot : main Alpha Thread #7 i ed
04-19 14:35:51.428 8876 8927 E MotuCrashSDK: try to find system trace file, but file not exist.
04-19 14:35:51.428 8876 8876 E ykBoot : main main CrashReportTask ed
04-19 14:35:51.428 8876 8876 E TaskDispatcher: [Put back finish task], UI thread go to the next stage.
04-19 14:35:51.429 8876 8876 E ykBoot : com.youku.phone -> start application block project
04-19 14:35:51.429 8876 8901 E ykBoot : MainUnBlockBootProject config task list is empty
04-19 14:35:51.429 8876 8901 E ykBoot : start application unblock project
04-19 14:35:51.429 8876 8901 E ykBoot : main Alpha Thread #1 UtTask st
04-19 14:35:51.429 8876 8901 E ykBoot : main Alpha Thread #1 UtTask ed
04-19 14:35:51.430 8876 8901 E ykBoot : main Alpha Thread #1 CommonAdInitTask st
04-19 14:35:51.431 8876 8901 E likui : pid e3068bf68aebeeab
04-19 14:35:51.412 8876 8876 I com.youku.phone: type=1400 audit(0.0:12600): avc: denied { read } for name="version" dev="proc" ino=4026532247 scontext=u:r:untrusted_app_27:s0:c105,c256,c512,c768 tcontext=u:object_r:proc_version:s0 tclass=file permissive=1 app=com.youku.phone

#5 Updated by Multimedia组-RD3_TSCD 梁卿山 about 2 years ago

  • Assignee changed from Multimedia组-RD3_TSCD 梁卿山 to CD FW 曹覃刚

Hi all，
优酷允许修改系统设置->off:
报错信息如下：
04-16 02:02:37.381 1019 12856 E DatabaseUtils: Writing exception to parcel
04-16 02:02:37.381 1019 12856 E DatabaseUtils: java.lang.SecurityException: com.youku.phone was not granted this permission: android.permission.WRITE_SETTINGS.
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.provider.Settings.isCallingPackageAllowedToPerformAppOpsProtectedOperation(Settings.java:17094)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.provider.Settings.checkAndNoteWriteSettingsOperation(Settings.java:16982)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.mutateSystemSetting(SettingsProvider.java:1854)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.insertSystemSetting(SettingsProvider.java:1820)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.call(SettingsProvider.java:461)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.content.ContentProvider.call(ContentProvider.java:2464)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.content.ContentProvider$Transport.call(ContentProvider.java:512)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:295)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.os.Binder.execTransactInternal(Binder.java:1179)
04-16 02:02:37.381 1019 12856 E DatabaseUtils: at android.os.Binder.execTransact(Binder.java:1143)

优酷允许修改系统设置->on:
04-16 02:01:42.893 1019 2030 E DatabaseUtils: Writing exception to parcel
04-16 02:01:42.893 1019 2030 E DatabaseUtils: java.lang.IllegalArgumentException: You cannot keep your settings in the secure settings.
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.warnOrThrowForUndesiredSecureSettingsMutationForTargetSdk(SettingsProvider.java:2246)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.enforceRestrictedSystemSettingsMutationForCallingPackage(SettingsProvider.java:2016)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.mutateSystemSetting(SettingsProvider.java:1869)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.insertSystemSetting(SettingsProvider.java:1820)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at com.android.providers.settings.SettingsProvider.call(SettingsProvider.java:461)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at android.content.ContentProvider.call(ContentProvider.java:2464)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at android.content.ContentProvider$Transport.call(ContentProvider.java:512)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:295)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at android.os.Binder.execTransactInternal(Binder.java:1179)
04-16 02:01:42.893 1019 2030 E DatabaseUtils: at android.os.Binder.execTransact(Binder.java:1143)

请AF组调查一下此问题，谢谢

#6 Updated by CD FW 曹覃刚 about 2 years ago

  • Category changed from AUDIO-FW to CD-FW
  • Assignee changed from CD FW 曹覃刚 to CD FW-廖涛

#7 Updated by CD FW-廖涛 about 2 years ago

  • Category changed from CD-FW to 依赖客户及其供应商解决
  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD FW-廖涛 to 物联网测试组_TSCD 王维

■ My analysis
经过分析，优酷出现崩溃是因为使用了在 Android 6.0 后就禁止修改的系统属性（如 Settings.System 下的、Settings.Secure 下的属性）。

出现问题的版本为 Youku_11.0.20，目前的优酷官网版本。

通过查看第三方应用商店的优酷版本，发现最新版本为 11.0.22，目前在华为应用市场、应用宝、酷安、vivo应用商店、豌豆荚都为最新版，最新版本无崩溃问题。

结论：
出现崩溃为优酷应用本身问题，更新到最新版本后无此问题，无需处理。

#8 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED
  • Assignee changed from 物联网测试组_TSCD 王维 to 物联网项目组-RD3_CDTS 周飞

第三方应用问题引发

#9 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#10 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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