Bug #117507

测试 Test-IT #111062: V3.0功能测试

测试 Test-IT #111069: AF-V3.0--Launcher/SystemUI-小窗模式入口

【AF】【EVT】【小窗模式】出现1次,在小窗应用与多任务管理页面来回切换3-5次后整个屏幕操作无响应

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-04-14
Priority:UrgentDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

100%

Category:窗口定制
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.D.user.01.00.C103(X103).202304140602
Resolution:FIXED Degrated:--
Severity:Critical Verified Version:
Reproducibility:Rarely Fixed Version:2023-04-21
Test Type:Free Test Root cause:问题原因:
可能与小窗和多任务的状态切换有关系。

Description

【测试步骤】
1.打开强制小窗应用(网易新闻),关闭小窗应用进入多任务管理页
2.点击空白处退出多任务管理页,打开网易新闻然后关闭,进入多任务管理页
3.重复操作步骤1和2(5次左右)
【预期结果】
页面切换显示正常
【测试结果】
在屏幕上点击,长按,滑动均无响应(重启后恢复正常)

History

#1 Updated by CD FW 曹覃刚 about 2 years ago

  • Assignee changed from CD FW 曹覃刚 to CD FW-鲁凯峰

Hi 凯峰
无响应时,每次点击都会出现下列日志,应该是事情分发出错,请帮助解析
------------------
04-14 14:10:34.093 857 1050 W SDM : HWCDisplay::GetHWCLayer: [0] GetLayer(1580) failed: no such layer
04-14 14:10:34.099 1010 1010 W HwcComposer: command 0x3000000 generated error 3
04-14 14:10:34.251 18631 18729 D MemoryCeilingMonitor: [handleMemoryCalculate]
04-14 14:10:34.251 18631 18729 D MemoryCeilingMonitor: [calculate] tot: 4537194, max: 268435456, free: 265562, heap: 4271632, per: 0.015913069248199463
04-14 14:10:34.695 857 1050 W SDM : HWCDisplay::GetHWCLayer: [0] GetLayer(1581) failed: no such layer
04-14 14:10:34.701 1010 1010 W HwcComposer: command 0x3000000 generated error 3
04-14 14:10:34.747 1227 30680 I OMX-VENC: venc_dev: stats: avg. fps 51.87, bitrate 2645545
04-14 14:10:34.889 649 667 I mpu_uart: [MSG-P:RECV]:No message received in 1000 ms
04-14 14:10:35.118 0 0 E DTC_ETH,link_delay_work_func: 3003, SQI=0, link=0
04-14 14:10:35.281 857 1050 W SDM : HWCDisplay::GetHWCLayer: [0] GetLayer(1582) failed: no such layer
04-14 14:10:35.291 1010 1010 W HwcComposer: command 0x3000000 generated error 3
04-14 14:10:35.539 649 666 I mpu_uart: [MSG-P:R]:recv sync frame timeout
04-14 14:10:35.749 1227 30680 I OMX-VENC: venc_dev: stats: avg. fps 45.93, bitrate 2921450
04-14 14:10:35.889 649 667 I mpu_uart: [MSG-P:RECV]:No message received in 1000 ms
04-14 14:10:36.053 857 1050 W SDM : HWCDisplay::GetHWCLayer: [0] GetLayer(1583) failed: no such layer
04-14 14:10:36.063 1010 1010 W HwcComposer: command 0x3000000 generated error 3
04-14 14:10:36.758 1227 30680 I OMX-VENC: venc_dev: stats: avg. fps 32.68, bitrate 2061183
04-14 14:10:36.801 857 1050 W SDM : HWCDisplay::GetHWCLayer: [0] GetLayer(1584) failed: no such layer
04-14 14:10:36.810 1010 1010 W HwcComposer: command 0x3000000 generated error 3
------------------

#2 Updated by CD TEST-方永红 about 2 years ago

  • Priority changed from High to Urgent
  • Severity changed from Major to Critical

#3 Updated by CD FW-鲁凯峰 about 2 years ago

还在分析tlog中

#4 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW-鲁凯峰 to CD FW王武军

#5 Updated by CD FW王武军 about 2 years ago

【】当前状态

4月19日调查进展:
不知道问题原因,还在分析小窗的流程

#6 Updated by CD FW王武军 about 2 years ago

【】当前状态
1、确认现象,本地尝试复现问题(包含使用最新的db版本),但是一直未复现。
2、现在没有明确的调查方向。
【】下一步策略
1、转测试进行确认,再观察几个版本,如果问题还存在,再继续分析问题。(问题发生时,请帮忙提供下详细的日志和视屏)

#7 Updated by CD FW王武军 about 2 years ago

  • Assignee changed from CD FW王武军 to 物联网测试组_CDTS 唐霞
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIX_LATER
  • Fixed Version set to 2023-04-21
  • Root cause set to 问题原因: 可能与小窗和多任务的状态切换有关系。

#8 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

FlatBuild_HH_MCE_FSE.M.D.user.01.00.C103.202304220234 版本验证10次未复现
4/24验证20次未复现

#9 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Assignee changed from 物联网测试组_CDTS 唐霞 to CD TPM-王祥林

请研发添加加扩展日志跟踪后在给测试验证,本就是低概率出现问题,未加日志打印复现后也不好定位

#10 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD FW-鲁凯峰

凯峰

请针对小窗功能添加日志,尽量保证日志加全一些方便复现定位问题。

#11 Updated by CD FW-鲁凯峰 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD FW-鲁凯峰 to 物联网测试组_CDTS 唐霞

#12 Updated by CD FW-鲁凯峰 about 2 years ago

  • Resolution changed from FIX_LATER to FIXED

#13 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

验证20次未复现
验证版本:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0095.C103

#14 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

验证20次未复现
验证版本:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0098.C103

#15 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

验证20次未复现
验证版本:FlatBuild_HH_MCE_FSE.M.D.user.01.00.C103.202305150054

#16 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证多个版本未复现,关闭问题单
验证版本:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0100.C103

#17 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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