Bug #113800
【BSP】【EVT2】【SYS】【偶现】设备正常使用过程中自动重启,目前遇到3次
| Status: | CLOSED | Start date: | 2022-11-08 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | 2022-11-30 | |
| Assignee: | CD TEST-方永红 | % Done: | 0% | |
| Category: | 依赖高通case 回复 | |||
| Target version: | VX1_MCE_FSE_V5.0_20221230 | |||
| Need_Info: | -- | Found Version: | FlatBuild_HH_VX1_MCE_FSE.M.D.userdebug.01.00.X101.202211050252 | |
| Resolution: | MOVE TO CQ | Degrated: | -- | |
| Severity: | Critical | Verified Version: | ||
| Reproducibility: | Occasionally | Fixed Version: | ||
| Test Type: | IT | Root cause: |
Description
【前提条件】
1、设备已开机，正常使用中
【测试步骤】
设备正常使用中，出现3次自动重启
第一次：设备跑完monkey后，抓取tlog时，点击stop后发生重启
测试版本：11.5 userdebug
第二次：设备烧机后，刚启动到桌面，马上发生重启
测试版本：11.8 user
第三次：设备插入type-c，准备抓日志，然后设备发生重启
测试版本：11.5 userdebug（只抓到了adb和bugreport，设备重新刷机了，tlog遗失）
【预期结果】
设备在正常使用过程中，不应该发生重启现象
History
#1 Updated by CD SYSTEM-胡兵 over 2 years ago
- Assignee changed from CD SYSTEM-胡兵 to CD TPM-王祥林
Hi 祥林
从日志分析，应该是sf挂掉导致zygote restart引发的设备重启，帮忙看看sf挂掉的原因呢。
错误日志参考：First_tlog_package-2\FSEM_003_0029_1667631508026.tar.gz\data\tlog\persist\persist_00946_221105_145756.log
tombstones参考：First_tlog\fatal\tombstones
11-05 14:58:01.498 20087 20087 F DEBUG : Build fingerprint: 'TC/figure_CN/figure:12/SKQ1.220201.001/1298:userdebug/test-keys' 11-05 14:58:01.498 20087 20087 F DEBUG : Revision: '0' 11-05 14:58:01.498 20087 20087 F DEBUG : ABI: 'arm64' 11-05 14:58:01.498 20087 20087 F DEBUG : Timestamp: 2022-11-05 14:58:01.184609527+0800 11-05 14:58:01.498 20087 20087 F DEBUG : Process uptime: 0s 11-05 14:58:01.498 20087 20087 F DEBUG : Cmdline: /system/bin/surfaceflinger 11-05 14:58:01.498 20087 20087 F DEBUG : pid: 1048, tid: 1103, name: Binder:1048_1 >>> /system/bin/surfaceflinger <<< 11-05 14:58:01.498 20087 20087 F DEBUG : uid: 1000 11-05 14:58:01.498 20087 20087 F DEBUG : signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0xffffffffffffffe8 11-05 14:58:01.498 20087 20087 F DEBUG : x0 b40000795be279e8 x1 b40000781be8f820 x2 b40000780be3fb90 x3 0000000000000001 11-05 14:58:01.498 20087 20087 F DEBUG : x4 0000000000000038 x5 b4000077fbec27e8 x6 b40000794c08b560 x7 b40000794c08b560 11-05 14:58:01.498 20087 20087 F DEBUG : x8 b40000794bff7420 x9 0000000000000000 x10 00000077fbe15000 x11 0000000000000050 11-05 14:58:01.498 20087 20087 F DEBUG : x12 000000000000000e x13 000000001e026980 x14 00174851982f0c00 x15 0000000034155555 11-05 14:58:01.498 20087 20087 F DEBUG : x16 0000007acc3bcb00 x17 0000007acdd9cc00 x18 00000077b9e58000 x19 0000000000000000 11-05 14:58:01.498 20087 20087 F DEBUG : x20 b40000780be3fb90 x21 b40000781be8f820 x22 0000000000000000 x23 b4000077fbec27c8 11-05 14:58:01.498 20087 20087 F DEBUG : x24 0000000000000008 x25 0000000000000000 x26 00000077bab0fff8 x27 00000000000fc000 11-05 14:58:01.498 20087 20087 F DEBUG : x28 00000077baa17000 x29 00000077bab0f9b0 11-05 14:58:01.498 20087 20087 F DEBUG : lr 0000007acc3b772c sp 00000077bab0f9b0 pc 0000005a6e5c10a4 pst 0000000060001000 11-05 14:58:01.498 20087 20087 F DEBUG : backtrace: 11-05 14:58:01.498 20087 20087 F DEBUG : #00 pc 000000000015b0a4 /system/bin/surfaceflinger (android::SortedVector<android::sp<android::Layer> >::do_splat(void*, void const*, unsigned long) const+72) (BuildId: e6dac3bc6b542c0dd55cdda7194645d8) 11-05 14:58:01.498 20087 20087 F DEBUG : #01 pc 0000000000016728 /system/lib64/libutils.so (android::SortedVectorImpl::add(void const*)+224) (BuildId: b940f836006eead456c936e97e64d2d4) 11-05 14:58:01.498 20087 20087 F DEBUG : #02 pc 00000000001a41ec /system/bin/surfaceflinger (android::SurfaceFlinger::onHandleDestroyed(android::BBinder*, android::sp<android::Layer>&)+112) (BuildId: e6dac3bc6b542c0dd55cdda7194645d8) 11-05 14:58:01.498 20087 20087 F DEBUG : #03 pc 000000000015adb8 /system/bin/surfaceflinger (android::Layer::Handle::~Handle()+84) (BuildId: e6dac3bc6b542c0dd55cdda7194645d8) 11-05 14:58:01.498 20087 20087 F DEBUG : #04 pc 000000000000ef34 /system/lib64/libutils.so (android::RefBase::decStrong(void const*) const+116) (BuildId: b940f836006eead456c936e97e64d2d4) 11-05 14:58:01.498 20087 20087 F DEBUG : #05 pc 0000000000053b84 /system/lib64/libbinder.so (android::IPCThreadState::processPendingDerefs()+136) (BuildId: 07bc4d4147790b1e0ac44f7625168f4a) 11-05 14:58:01.498 20087 20087 F DEBUG : #06 pc 0000000000053c90 /system/lib64/libbinder.so (android::IPCThreadState::joinThreadPool(bool)+64) (BuildId: 07bc4d4147790b1e0ac44f7625168f4a) 11-05 14:58:01.498 20087 20087 F DEBUG : #07 pc 0000000000080484 /system/lib64/libbinder.so (android::PoolThread::threadLoop()+28) (BuildId: 07bc4d4147790b1e0ac44f7625168f4a) 11-05 14:58:01.498 20087 20087 F DEBUG : #08 pc 000000000001358c /system/lib64/libutils.so (android::Thread::_threadLoop(void*)+264) (BuildId: b940f836006eead456c936e97e64d2d4) 11-05 14:58:01.498 20087 20087 F DEBUG : #09 pc 0000000000012de8 /system/lib64/libutils.so (thread_data_t::trampoline(thread_data_t const*)+408) (BuildId: b940f836006eead456c936e97e64d2d4) 11-05 14:58:01.498 20087 20087 F DEBUG : #10 pc 00000000000b6a24 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+264) (BuildId: 369edc656806aeaf384cbeb8f7a347af) 11-05 14:58:01.498 20087 20087 F DEBUG : #11 pc 00000000000532bc /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68) (BuildId: 369edc656806aeaf384cbeb8f7a347af) 01-02 04:02:16.921 0 0 I init : Sending signal 9 to service 'surfaceflinger' (pid 1048) process group... 01-02 04:02:16.955 0 0 I libprocessgroup: Successfully killed process cgroup uid 1000 pid 1048 in 0ms 01-02 04:02:16.963 0 0 I init : Sending signal 9 to service 'zygote' (pid 675) process group... 11-05 14:58:01.687 20101 20101 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument 01-02 04:02:16.973 0 0 I binder : 20101:20101 ioctl 40046210 7ff6e5cb24 returned -22 01-02 04:02:17.095 0 0 I binder : 20102:20102 ioctl 40046210 7ffbeee264 returned -22 11-05 14:58:01.808 20102 20102 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument 11-05 14:58:01.826 676 676 I Zygote : Process 2157 exited due to signal 9 (Killed) 11-05 14:58:01.869 20103 20103 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument 01-02 04:02:17.156 0 0 I binder : 20103:20103 ioctl 40046210 7fe87c13d4 returned -22 01-02 04:02:17.230 0 0 I binder : 20105:20105 ioctl 40046210 7fce5b8a84 returned -22 11-05 14:58:01.943 20105 20105 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument 01-02 04:02:17.242 0 0 E libprocessgroup: Failed to kill process cgroup uid 0 pid 675 in 270ms, 1 processes remain 01-02 04:02:17.261 0 0 I init : Command 'restart zygote' action=onrestart (<Service 'surfaceflinger' onrestart>:1) took 297ms and succeeded 01-02 04:02:17.277 0 0 I init : Service 'zygote' (pid 675) received signal 9 01-02 04:02:17.283 0 0 I init : Sending signal 9 to service 'zygote' (pid 675) process group...
#2 Updated by CD TPM-王祥林 over 2 years ago
- Category changed from BSP to CD-FW
- Assignee changed from CD TPM-王祥林 to CD FW 曹覃刚
#3 Updated by CDTS-TEST 周婷 over 2 years ago
- Target version set to VX1_MCE_FSE_V4.0_20221128
请尽快帮忙分析解决，最晚需在11月底fix
#4 Updated by CD FW 曹覃刚 over 2 years ago
- Status changed from New to ASSIGNED
- Assignee changed from CD FW 曹覃刚 to CD FW-王伟
#5 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
- Parent task set to #113425
#6 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
- Parent task deleted (
#113425)
#7 Updated by CDTS_TEST 王成 over 2 years ago
- Severity changed from Major to Critical
#8 Updated by CD FW-王伟 over 2 years ago
出现了三次重启，有有效日志的是前面两次。
第一次重启，与surfaceflinger crash有关系，已经起高通case：06347702
第二次重启，现有的日志不足以分析。
#9 Updated by CD FW-王伟 over 2 years ago
- Resolution changed from -- to MOVE TO CQ
#10 Updated by CD FW-王伟 over 2 years ago
此问题，高通那边现目前也没有进展，需要我们提供一份从开机到crash的完整日志，但是我们跑monkey过程中的日志，非常多，无法切分出来。
需要关注两个问题：
1，我们的日志文件如何才可以更好的区分某一次开机。
2，现目前的出现情况。
#11 Updated by CDTS-TEST 周婷 over 2 years ago
- Category changed from CD-FW to 依赖高通case 回复
#12 Updated by CD TPM-王祥林 over 2 years ago
- Assignee changed from CD FW-王伟 to CDTS_TEST 王成
王成
如沟通，请抓一下user版本的开机日志，需要包含kernel的。
#13 Updated by CD TPM-王祥林 over 2 years ago
- Status changed from ASSIGNED to NEED_INFO
#14 Updated by CD TPM-王祥林 over 2 years ago
- Target version changed from VX1_MCE_FSE_V4.0_20221128 to VX1_MCE_FSE_V5.0_20221230
#15 Updated by CDTS_TEST 王成 over 2 years ago
- Assignee changed from CDTS_TEST 王成 to 移动测试一组_CDTS 刘强
每周跟踪下BUG解决进度
#16 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
最近没有复现该问题，在进行长时间稳定性测试测试后，如还未复现将以未复现关闭此bug
#17 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
- Status changed from NEED_INFO to RESOLVED
连续跟踪1个月未复现，暂时先关闭该问题
#18 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
- Status changed from RESOLVED to VERIFIED
#19 Updated by 移动测试一组_CDTS 刘强 over 2 years ago
- Status changed from VERIFIED to CLOSED
#20 Updated by CD TEST-方永红 about 2 years ago
- Status changed from CLOSED to New
HI,祥林
该问题属于偶现几次后面未复现，麻烦帮忙再次分析
#21 Updated by CD TEST-方永红 about 2 years ago
- Assignee changed from 移动测试一组_CDTS 刘强 to CD TPM-王祥林
#22 Updated by CD TPM-王祥林 about 2 years ago
- Status changed from New to RESOLVED
- Assignee changed from CD TPM-王祥林 to CD TEST-方永红
这个问题出现的比较早了，当时属于前期开发阶段，稳定性不足。现在离起票已经超过6个月，通过了大量的稳定性测试，也已经解决了很多稳定性问题，到目前为止未发现有不明原因的重启。可以关闭这个票。
#23 Updated by CD TEST-方永红 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#24 Updated by CD TEST-方永红 about 2 years ago
- Status changed from VERIFIED to CLOSED