Bug #113946

测试 Test-IT #110961: V2.0功能测试

测试 Test-IT #111056: AF-V2.0-Launcher/SystemUI----Setting

【AF】【EVT】【设置】恢复出厂设置功能无效

Added by CD TEST-方永红 over 2 years ago. Updated over 2 years ago.

Status:CLOSEDStart date:2022-11-14
Priority:UrgentDue date:2022-11-21
Assignee:CD TEST-方永红% Done:

100%

Category:BSP
Target version:VX1_MCE_FSE_V4.0_20221128
Need_Info:-- Found Version:FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202211120244
Resolution:FIXED Degrated:--
Severity:Critical Verified Version:FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202211190335
Reproducibility:Every time Fixed Version:
Test Type:IT Root cause:恢复出厂设置,依赖recovery模式。
根据需求已经将recovery禁用。

Description

【前提条件】
1、设备已开机
2、push一些数据到设备中

【测试步骤】
1、设置-系统-重置选项
2、点击恢复出厂设置-确认

【预期结果】
2、设备重启,所有配置均恢复出厂设置

【实际结果】
2、设备重启,但是所有配置均为重启之前的配置

COM22USBSerialPortCOM22_20221114_160923.txt Magnifier (227 KB) CD TEST-方永红, 2022-11-14 17:21


Related issues

Related to Figure - 开发 Dev #110642: 【MK】【008】【BOOT】【TC-RID: 0301-0100805】recovery功能设置 解决 Resolved 2022-07-25

History

#1 Updated by CD FW 曹覃刚 over 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW 曹覃刚 to CD FW-廖涛

#2 Updated by CD TEST-方永红 over 2 years ago

  • Description updated (diff)

#3 Updated by CD FW-廖涛 over 2 years ago

  • Category changed from CD-FW to BSP
  • Assignee changed from CD FW-廖涛 to CD BSP-唐金泽

通过对本地编译版本(仅编译 QSSI)及 DB 包分析:

恢复出厂设置操作路径:系统 -> 重置选项 -> 清除所有数据(恢复出厂设置)
两个版本都会打印如下日志:
  1. adb logcat | egrep "MasterClear|RecoverySystem"

11-15 13:12:58.703 1497 1497 W MasterClear: !!! FACTORY RESET !!!
11-15 13:12:58.703 1497 1497 I MasterClear: NOT wiping external storage; starting thread Reboot
11-15 13:12:58.704 1497 4422 I MasterClear: Calling RecoverySystem.rebootWipeUserData(context, shutdown=false, reason=MainClearConfirm, forceWipe=false, wipeEsims=false)
11-15 13:12:58.710 1497 4422 I RecoverySystem: Skip removing eUICC invisible profiles as it is not provisioned.
11-15 13:12:59.741 1497 4422 I RecoverySystemService: uncrypt setup bcb successfully finished.

其中参数及打印日志一样,所以转由 BSP 分析看看是否为底层原因导致。

#4 Updated by CDTS-TEST 周婷 over 2 years ago

  • Due date set to 2022-11-21
  • Target version set to VX1_MCE_FSE_V4.0_20221128

#5 Updated by CD BSP-唐金泽 over 2 years ago

  • Root cause set to 恢复出厂设置,依赖recovery模式。 根据需求已经将recovery禁用。

已经将情况,反馈到浩云,需要PM与客户确认,取消禁用recovery功能后恢复。

#6 Updated by CD BSP-唐金泽 over 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-唐金泽 to CD TEST-方永红
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIXED

recovery分区恢复;
详见关联DEV任务具体信息。

#7 Updated by CD TEST-方永红 over 2 years ago

  • Status changed from RESOLVED to VERIFIED
  • Verified Version set to FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202211190335

11.21
经验证,当前版本可以正常恢复出厂设置

#8 Updated by CD TEST-方永红 over 2 years ago

  • Status changed from VERIFIED to CLOSED

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