Bug #114891

测试 Test-ST #113421: V4.0功能与专项测试

测试 Test-ST #113425: V4.0专项--BSP专项--压测

【BSP】【EVT2】【压测】【Touch】【偶现】设备烧机启动到操作界面后，执行adb reboot，重启后设备屏幕可以正常显示，但触控失灵，可以通过adb投屏点击

Added by 移动测试一组_CDTS 刘强 over 2 years ago. Updated over 2 years ago.

Status:CLOSEDStart date:2022-12-28
Priority:NormalDue date:2023-01-17
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:BSP
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_VX1_MCE_FSE.M.D.userdebug.01.00.X101.202212240332
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Occasionally Fixed Version:
Test Type:ST Root cause:

Description

【前提条件】
设备刷机和恢复出厂后，第一次开机

【测试步骤】
1、设备启动后滑动跳过开机引导界面
2、通过*#147#打开tlog抓取日志
3、执行adb reboot
4、查看设备运行情况

【预期结果】
4. 设备显示、触控、功能等均正常

【实际结果】
4. 设备显示正常，但是触控失灵，重新插拔显示线问题仍然存在

Others：
偶现一次
出现版本：FlatBuild_HH_VX1_MCE_FSE.M.D.userdebug.01.00.X101.202212240332

11.zip (735 KB) 移动测试一组_CDTS 刘强, 2022-12-28 12:42

tlog_xxx_1224020043.tar.gz (5.3 MB) 移动测试一组_CDTS 刘强, 2022-12-28 12:42

1.txt Magnifier (2.42 MB) 移动测试一组_CDTS 刘强, 2022-12-28 12:42

20221228-124146.mp4 (4.33 MB) 移动测试一组_CDTS 刘强, 2022-12-28 12:42

VX_tlog_xxx_1227121847.tar.gz (2.27 MB) 移动测试一组_CDTS 刘强, 2022-12-28 14:38

中科创达软件股份有限公司20230104-135923.png - VC1_LOG (250 KB) CD SYSTEM-龚元祝, 2023-01-04 14:29

tlog_xxx_1228014105.tar.gz - vc1touch无法触摸 (4.38 MB) CD BSP-杜磊, 2023-01-04 17:13

tlog.zip - vc1-FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0063.X101 (2.26 MB) 物联网测试组_CDTS 段小刚, 2023-01-04 17:17

VX1-touch-error.txt Magnifier - 重启VX1 touch失效 (677 KB) CD BSP-杜磊, 2023-01-07 17:43

vc1触控失灵log.zip - 指定VB版本复现 (15.1 MB) 物联网测试组_CDTS 段小刚, 2023-01-09 11:48

%e4%b8%ad%e7%a7%91%e5%88%9b%e8%be%be%e8%bd%af%e4%bb%b6%e8%82%a1%e4%bb%bd%e6%9c%89%e9%99%90%e5%85%ac%e5%8f%b820230104-135923

History

#1 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Assignee changed from CD SYSTEM-胡兵 to CD BSP-杜磊

#3 Updated by CDTS_TEST 刘勇 over 2 years ago

使用FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202212310352 版本，刷机后 2/3次出现了touch点击无响应。EVT2-VX1和EVT2-VC1板端

#4 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD BSP-杜磊 to CD SYSTEM-龚元祝

帮忙check一下是否和优化tp开机时间有关

#5 Updated by CD SYSTEM-龚元祝 over 2 years ago

根据VC1日志：
tlog_xxx_1224020043.tar.gz (5.3 MB) Delete 移动测试一组_CDTS 刘强, 2022-12-28 12:42

1.txt Magnifier (2.42 MB) Delete 移动测试一组_CDTS 刘强, 2022-12-28 12:42

TP驱动初始化正常，后面TP的I2C通信失败。
需要驱动组分析失败原因。

VX1没有看到失败的日志，需要测试组复现并抓取日志。

#6 Updated by CD SYSTEM-龚元祝 over 2 years ago

  • Assignee changed from CD SYSTEM-龚元祝 to CD BSP-杜磊

#9 Updated by CD BSP-杜磊 over 2 years ago

  • % Done changed from 0 to 20

根据当前的log信息，VC1 touch驱动没有注册input设备，未现错误日志，
当前方法：
修改log打印等级，添加更多log信息，分别编译user和userdebug版本进行测试

#10 Updated by CD BSP-杜磊 over 2 years ago

王成，刘强，

从之前的log看来，驱动没有注册完全，缺少一些关键log，如下分别编译了user和userdebug版本，帮忙复测并抓一下log, user版本需要打开usb授权，否则无法进行debug。

ftp://cdiot@192.168.87.46/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230104/202301041951-2032
ftp://cdiot@192.168.87.46/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230104/202301041949-2031

#11 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强

#12 Updated by CD BSP-杜磊 over 2 years ago

VX1的touch失效问题在VB版本上复现，错误日志如下：
行 3333: [ 31.182374] init: starting service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)'...
行 3333: [ 31.182374] init: starting service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)'...
行 3333: [ 31.182374] init: starting service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)'...
行 3380: [ 31.253886] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe begin
行 3380: [ 31.253886] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe begin
行 3381: [ 31.253923] cyttsp7_i2c_adapter 0-0024: cyttsp7_init: INIT CYTTSP RST gpio=1106 and IRQ gpio=1107 ERR gpio=1123
行 3381: [ 31.253923] cyttsp7_i2c_adapter 0-0024: cyttsp7_init: INIT CYTTSP RST gpio=1106 and IRQ gpio=1107 ERR gpio=1123
行 3381: [ 31.253923] cyttsp7_i2c_adapter 0-0024: cyttsp7_init: INIT CYTTSP RST gpio=1106 and IRQ gpio=1107 ERR gpio=1123
行 3406: [ 31.356074] cyttsp7_i2c_adapter 0-0024: cyttsp7_xres: RESET CYTTSP gpio=1106 r=0
行 3406: [ 31.356074] cyttsp7_i2c_adapter 0-0024: cyttsp7_xres: RESET CYTTSP gpio=1106 r=0
行 3406: [ 31.356074] cyttsp7_i2c_adapter 0-0024: cyttsp7_xres: RESET CYTTSP gpio=1106 r=0
行 3756: [ 32.384096] cyttsp7_i2c_adapter 0-0024: cyttsp7_wait_bl_heartbeat: tmo waiting bl heartbeat cd->mode=0
行 3756: [ 32.384096] cyttsp7_i2c_adapter 0-0024: cyttsp7_wait_bl_heartbeat: tmo waiting bl heartbeat cd->mode=0
行 3761: [ 32.393857] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: Error on h/w reset r=-62
行 3761: [ 32.393857] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: Error on h/w reset r=-62
行 3808: [ 32.406143] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: cyttsp7_exit startup rc=-19...
行 3808: [ 32.406143] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: cyttsp7_exit startup rc=-19...
行 3808: [ 32.406143] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: cyttsp7_exit startup rc=-19...
行 3814: [ 32.416367] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_sleep_device: Device in BOOTLADER mode.
行 3814: [ 32.416367] cyttsp7_i2c_adapter 0-0024: _cyttsp7_core_sleep_device: Device in BOOTLADER mode.
行 3816: [ 32.426802] cyttsp7_i2c_adapter 0-0024: _cyttsp7_core_sleep: sleep state rc -22
行 3816: [ 32.426802] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_sleep: sleep state rc -22
行 3819: [ 32.472043] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_rt_suspend: Error on sleep
行 3819: [ 32.472043] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_rt_suspend: Error on sleep
行 3821: [ 32.483642] cyttsp7_i2c_adapter 0-0024: cyttsp7_probe: Fail initial startup r=-19
行 3821: [ 32.483642] cyttsp7_i2c_adapter 0-0024: cyttsp7_probe: Fail initial startup r=-19
行 3823: [ 32.519456] cyttsp7_i2c_adapter 0-0024: cyttsp7_probe failed.
行 3823: [ 32.519456] cyttsp7_i2c_adapter 0-0024: cyttsp7_probe failed.
行 3900: [ 32.542046] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe end
行 3900: [ 32.542046] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe end
行 3901: [ 32.543214] init: Service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) exited with status 1 oneshot service took 1.360000 seconds in background
行 3901: [ 32.543214] init: Service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) exited with status 1 oneshot service took 1.360000 seconds in background
行 3901: [ 32.543214] init: Service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) exited with status 1 oneshot service took 1.360000 seconds in background
行 3903: [ 32.565374] init: Sending signal 9 to service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) process group...
行 3903: [ 32.565374] init: Sending signal 9 to service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) process group...
行 3903: [ 32.565374] init: Sending signal 9 to service 'exec 22 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1130) process group...
行 4012: [ 33.166974] Modules linked in: wlan(O+) cyttsp7_i2c cyttsp7 atmel_mxt_ts tsnv(O) machine_dlkm(O) wcd938x_slave_dlkm(O) wcd938x_dlkm(O) wcd9xxx_dlkm(O) mbhc_dlkm(O) tx_macro_dlkm(O) rx_macro_dlkm(O) va_macro_dlkm(O) wsa_macro_dlkm(O) swr_ctrl_dlkm(O) bolero_cdc_dlkm(O) wsa881x_dlkm(O) wcd_core_dlkm(O) stub_dlkm(O) hdmi_dlkm(O) swr_dlkm(O) pinctrl_lpi_dlkm(O) pinctrl_wcd_dlkm(O) usf_dlkm(O) native_dlkm(O) platform_dlkm(O) q6_dlkm(O) adsp_loader_dlkm(O) apr_dlkm(O) snd_event_dlkm(O) q6_notifier_dlkm(O) q6_pdr_dlkm(O) msm_11ad_proxy
行 4012: [ 33.166974] Modules linked in: wlan(O+) cyttsp7_i2c cyttsp7 atmel_mxt_ts tsnv(O) machine_dlkm(O) wcd938x_slave_dlkm(O) wcd938x_dlkm(O) wcd9xxx_dlkm(O) mbhc_dlkm(O) tx_macro_dlkm(O) rx_macro_dlkm(O) va_macro_dlkm(O) wsa_macro_dlkm(O) swr_ctrl_dlkm(O) bolero_cdc_dlkm(O) wsa881x_dlkm(O) wcd_core_dlkm(O) stub_dlkm(O) hdmi_dlkm(O) swr_dlkm(O) pinctrl_lpi_dlkm(O) pinctrl_wcd_dlkm(O) usf_dlkm(O) native_dlkm(O) platform_dlkm(O) q6_dlkm(O) adsp_loader_dlkm(O) apr_dlkm(O) snd_event_dlkm(O) q6_notifier_dlkm(O) q6_pdr_dlkm(O) msm_11ad_proxy

touch进入了bootloader 模式无法退出，导致驱动不能完全加载成功，进而touch无法使用。
对驱动做了错误处理后，驱动能自动判断当前tp模式，并且退出bootloader模式，进入normal模式。

[ 47.170159] init: starting service 'exec 25 (/vendor/bin/modprobe a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)'...
[ 47.225361] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe begin
[ 47.231878] cyttsp7_i2c_adapter 0-0024: cyttsp7_init: INIT CYTTSP RST gpio=1106 and IRQ gpio=1107 ERR gpio=1123
[ 47.332256] cyttsp7_i2c_adapter 0-0024: cyttsp7_xres: RESET CYTTSP gpio=1106 r=0
[ 48.352288] cyttsp7_i2c_adapter 0-0024: cyttsp7_wait_bl_heartbeat: tmo waiting bl heartbeat cd->mode=0
[ 48.370537] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: Error on h/w reset r=-62
[ 48.370540] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: ----------------- line=3511
[ 49.376122] cyttsp7_i2c_adapter 0-0024: cyttsp7_wait_bl_heartbeat: tmo waiting bl heartbeat cd->mode=0
[ 49.386244] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: Error on h/w reset line=3514
[ 49.386250] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: cyttsp7_exit startup rc=-62...
[ 49.405399] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_sleep_device: Device in BOOTLADER mode.
[ 49.405405] cyttsp7_i2c_adapter 0-0024: _cyttsp7_core_sleep: sleep state rc 22
[ 49.448090] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_rt_suspend: Error on sleep
[ 49.460287] cyttsp7_i2c_adapter 0-0024: cyttsp7_mt_probe: Fail get sysinfo pointer from core p= (null)
[ 49.478948] cyttsp7_i2c_adapter 0-0024: cyttsp7_i2c_probe end
[ 49.497746] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_sleep_device: Device in BOOTLADER mode.
[ 49.497753] cyttsp7_i2c_adapter 0-0024: _cyttsp7_core_sleep: sleep state rc -22
[ 49.519433] cyttsp7_device_access_init: Registering device access module for core_id: cyttsp7_core0
[ 49.530746] cyttsp7_i2c_adapter 0-0024: cyttsp7_device_access_probe: Fail get sysinfo pointer from core p= (null)
[ 49.542127] cyttsp7_i2c_adapter 0-0024: cyttsp7_core_rt_suspend: Error on sleep
[ 49.542154] cyttsp7_device_access_init: Cypress TTSP Device Access Driver (Built TTDA.02.06.908510) rc=0
[ 50.521599] cyttsp7_i2c_adapter 0-0024: cyttsp7_watchdog_work: device found in bootloader mode
[ 50.521610] cyttsp7_i2c_adapter 0-0024: _cyttsp7_queue_startup: cyttsp7_startup queued
[ 50.620177] cyttsp7_i2c_adapter 0-0024: cyttsp7_xres: RESET CYTTSP gpio=1106 r=0
[ 51.072128] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup: ----------------- line=3511
[ 51.080366] cyttsp7_i2c_adapter 0-0024: exit_bootloader: ------------------ line=3197
[ 51.098143] init: Service 'exec 25 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1237) exited with status 0 oneshot service took 3.922000 seconds in background
[ 51.098158] init: Sending signal 9 to service 'exec 25 (/vendor/bin/modprobe -a -d /vendor/lib/modules/ atmel_mxt_ts cyttsp7 cyttsp7_i2c cyttsp7_device_access)' (pid 1237) process group...
[ 51.225698] Modules linked in: cyttsp7_device_access wlan(O+) cyttsp7_i2c cyttsp7 atmel_mxt_ts tsnv(O) machine_dlkm(O) wcd938x_slave_dlkm(O) wcd938x_dlkm(O) wcd9xxx_dlkm(O) mbhc_dlkm(O) tx_macro_dlkm(O) rx_macro_dlkm(O) va_macro_dlkm(O) wsa_macro_dlkm(O) swr_ctrl_dlkm(O) bolero_cdc_dlkm(O) wsa881x_dlkm(O) wcd_core_dlkm(O) stub_dlkm(O) hdmi_dlkm(O) swr_dlkm(O) pinctrl_lpi_dlkm(O) pinctrl_wcd_dlkm(O) usf_dlkm(O) native_dlkm(O) platform_dlkm(O) q6_dlkm(O) adsp_loader_dlkm(O) apr_dlkm(O) snd_event_dlkm(O) q6_notifier_dlkm(O) q6_pdr_dlkm(O) msm_11ad_proxy
[ 51.518598] cyttsp7_i2c_adapter 0-0024: cyttsp7_si_get_test_data: SCANNING is ENABLED codel=1E
[ 51.563163] cyttsp7_i2c_adapter 0-0024: TTSP Protocol Version is 3.2
[ 51.633454] input: cyttsp7_mt as /devices/platform/soc/980000.i2c/i2c-0/0-0024/input/input3
[ 51.641619] cyttsp7_i2c_adapter 0-0024: cyttsp7_startup_: cyttsp7_exit startup rc=0...

下一步计划：
加修改VX1的patch，编译VB user版本，再进行复测，
1. 重启不失效
2. touch热插拔，touch能否正常
3. 亮灭屏后touch是否正常

VC1暂未复现，需要继续复测，再进行分析

#14 Updated by 物联网测试组_CDTS 段小刚 over 2 years ago

验证VX1的修复版本：FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202301071859
验证结果：重复上下电和重复reboot 未出现触控失灵现象

#15 Updated by CD TPM-王祥林 over 2 years ago

  • Due date set to 2023-01-17

#16 Updated by IoT scm over 2 years ago

Gerrit Merge Information：
ID Project Branch Uploader
175870 general/clo/la/kernel/msm-4.19 Pre_figure_turbox-c2130c-la1.1-vendor-dev
Revert SYSTEM:PERFORMANCE: cyttsp7 and atmel_mxt driver changed to ko. 3/3
This reverts commit 778e784bd4ca952f3b8c8cd7853fe76f7ea2400b.
TC-RID: 1201-0100401
IssueID: TS-R-DF-114891
Change-Id: I243ce02fe14ac7d82ac1697a805964c37f90f592

#17 Updated by IoT scm over 2 years ago

Gerrit Merge Information：
ID Project Branch Uploader
175869 general/platform/vendor/opensource/display-drivers Pre_figure_turbox-c2130c-la1.1-vendor-dev
Revert SYSTEM:PERFORMANCE: max96755,cyttsp7 and atmel_mxt driver changed to ko. 1/3
This reverts commit d957516d018f0b8c9ba83395ccb9a301f5709e92.
TC-RID: 1201-0100401
IssueID: TS-R-DF-114891
Change-Id: I642e91e5d62150a803084f44cbbfaec090a2ff3a

#18 Updated by IoT scm over 2 years ago

Gerrit Merge Information：
ID Project Branch Uploader
175871 general/vendor/thundercomm/products/figure Pre_figure_turbox-c2130c-la1.1-vendor-dev
Revert SYSTEM:PERFORMANCE: cyttsp7 and atmel_mxt driver changed to ko. 2/3
This reverts commit 2868d837054fea0659e6c5068c143aec0bb579d1.
TC-RID: 1201-0100401
IssueID: TS-R-DF-114891
Change-Id: I15c56ce854a14b46f195eb4898b210193ea740ac

#19 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from NEED_INFO to RESOLVED
  • % Done changed from 20 to 100

请使用DB版本验证

#20 Updated by IoT scm over 2 years ago

Gerrit Merge Information：
ID Project Branch Uploader
176021 general/kernel/msm-4.19 Pre_figure_turbox-c2130c-la1.1-vendor-dev
Revert SYSTEM:PERFORMANCE: cyttsp7 and atmel_mxt driver changed to ko. 3/3
This reverts commit 778e784bd4ca952f3b8c8cd7853fe76f7ea2400b.
TC-RID: 1201-0100401
IssueID: TS-R-DF-114891
Change-Id: I535ff418dd8d0048141c03861e08590a26b72601

#21 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证版本：FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0068.X101
验证结果：验证通过

#22 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from VERIFIED to CLOSED

#23 Updated by 物联网测试组_CDTS 段小刚 over 2 years ago

验证版本：1月18好的DB——FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202301180547
验证结果：进行断电重启50次未复现问题

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