Bug #117748

【BSP】【DVT】【工厂模式】【偶现】工厂模式点击跳过激活后,设备会偶现跳过激活选项消失,但是设备仍然处于工厂模式界面

Added by 移动测试一组_CDTS 刘强 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-04
Priority:NormalDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:CD-FW
Target version:-
Need_Info:-- Found Version:0097
Resolution:FIXED Degrated:No
Severity:Normal Verified Version:
Reproducibility:Occasionally Fixed Version:2023-05-05
Test Type:ST Root cause:工厂模式页面展示逻辑问题。

Description

前置条件
None

操作步骤:
1.设备烧写0097版本
2.开机后通过按四角进入工厂模式
3.点击跳过激活

预期结果:
设备跳过激活,直接进入操作界面

实际结果:
设备仍然处于工厂模式界面

20230504-160033.mp4 (4.05 MB) 移动测试一组_CDTS 刘强, 2023-05-04 16:01

History

#1 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

PC卡死,导致日志丢失,正在复现重新抓日志

#2 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD FW 曹覃刚

#3 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW 曹覃刚 to CD FW-廖涛

#4 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
197555 general/platform/vendor/thundercomm/apps/TCSetupWizard Pre_figure_turbox-c2130c-la1.1-qssi12-dev
AF:FactoryMode: Fix skip activation func problem.
TC-RID: 1201-0207601
IssueID: TS-R-BUG-117748
Change-Id: If5bd05d0c98c0caf1deecf082eb5ad6010f8b458

#5 Updated by CD FW-廖涛 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD FW-廖涛 to 移动测试一组_CDTS 刘强
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIXED
  • Degrated changed from -- to No
  • Fixed Version set to 2023-05-05
  • Root cause set to 工厂模式页面展示逻辑问题。

■ Current conclusion
已处理,代码已入库。

■ My analysis
根据录屏分析,可能是同时存在两个工厂模式页面或者返回时又打开了一个。由于只出现一次且无法复现,所以根据可能的情况进行处理。

处理方式:
限制工厂模式页面的打开(顶层同时只能存在一个),优化工厂模式页面相关逻辑及日志输出。

■ Next action
测试验证,若多个版本表现正常,可关闭此票。若问题还存在,麻烦贴上日志。

#6 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
197689 general/platform/vendor/thundercomm/apps/TCSetupWizard Pre_figure_turbox-c2130c-la1.1-qssi12-release_v8.5
AF:FactoryMode: Fix skip activation func problem.
TC-RID: 1201-0207601
IssueID: TS-R-BUG-117748
Change-Id: If5bd05d0c98c0caf1deecf082eb5ad6010f8b458
(cherry picked from commit c0609017ed2cbffb598fac081bb5e6457c97158a)

#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

验证版本:0098 未复现
Next:继续跟踪两个版本,不复现再关闭

#8 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

0099
FlatBuild_HH_MCE_FSE.M.D.user.01.00.C103.202305150054
两个版本未复现问题,关闭issue

#9 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#10 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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