Bug #117753

【AF】【EVT3】【日志】概率出现(3/10),设置-系统-开发者选项被关闭

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-04
Priority:NormalDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

100%

Category:CD-FW
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0097.C103(X103)
Resolution:FIXED Degrated:No
Severity:Minor Verified Version:
Reproducibility:Frequently Fixed Version:2023-05-10
Test Type:Release Test Root cause:设备异常重启导致。

Description

【问题描述】
开启开发者选项,设备正常使用中未重启,开发者选项会自动消失(3/10)


Related issues

Related to Figure - Bug #117752: 【AF】【EVT3】【小窗模式】使用蓝牙鼠标移动小窗/mini小窗位置,应用重启(必现) CLOSED 2023-05-04

History

#1 Updated by CD FW-廖涛 about 2 years ago

  • Status changed from New to ASSIGNED

■ My analysis
通过观察现象,产生此问题时,设备由于小窗问题上层挂掉重启了,重启后,可能会发送 Intent.ACTION_BOOT_COMPLETED 广播,导致开发者选项开启激活状态被重置。

测试反馈在常规操作下也出现过,但是目前前置条件不明且暂未复现,所以等先解决小窗导致的上层挂掉重启问题后,再进行重现分析。

小窗问题票:https://share.thundersoft.com/redmine/issues/117752

■ Next action
待小窗问题处理后进行复现及分析。

#2 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
198796 general/platform/frameworks/base Pre_figure_turbox-c2130c-la1.1-qssi12-dev
AF:FactoryMode: Add dev mode entry log.
TC-RID: 1201-0207601
IssueID: TS-R-BUG-117753
Change-Id: I6e47a5fea52b9fe6a1d29dad5b79642f2944b5e5

#3 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
198795 general/platform/packages/apps/Settings Pre_figure_turbox-c2130c-la1.1-qssi12-dev
AF:FactoryMode: Add dev mode entry log.
TC-RID: 1201-0207601
IssueID: TS-R-BUG-117753
Change-Id: I4785a2fff2559cd368a7404c83bfb899ddb5f722

#4 Updated by CD FW-廖涛 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD FW-廖涛 to 物联网测试组_CDTS 唐霞
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIXED
  • Degrated changed from -- to No
  • Fixed Version set to 2023-05-10
  • Root cause set to 设备异常重启导致。

■ Current conclusion
关联问题 #117752 已修复,并且针对开发者激活开关参数设置已增加日志。

根据之前的分析,设备没有重启,开发者开关激活后不会自动关闭,所以如果设备出现异常重启,是符合逻辑的,无需修改。若还存在不可解释的入口消息问题,可以贴下日志。

■ Next action
测试验证。

#5 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

在设置-系统中开发者选项消失后adb 可正常使用,之前出现这个现象 adb无法使用
现已无法复现该现象,关闭问题单

#6 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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