Bug #117872

测试 Test-IT #111062: V3.0功能测试

测试 Test-IT #111069: AF-V3.0--Launcher/SystemUI-小窗模式入口

【AF】【EVT3】【小窗模式】豌豆荚登录账号后结束后台进程再次进入页面加载不出来

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-11
Priority:NormalDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

0%

Category:窗口定制
Target version:-
Need_Info:TEST Found Version:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0099.C103(X103)
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:Release Test Root cause:

Description

【测试步骤】
1.打开豌豆荚使用微信登录,登录后进入多任务管理页,结束后台任务
2.再次打开豌豆荚
【预期结果】
打开豌豆荚页面显示正常
【测试结果】
页面加载不出来

豌豆荚页面加载不出来.mp4 (7.32 MB) 物联网测试组_CDTS 唐霞 , 2023-05-11 14:21

0511.log (3.57 MB) 物联网测试组_CDTS 唐霞 , 2023-05-11 14:23

History

#2 Updated by CD FW-鲁凯峰 about 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW-鲁凯峰 to CD FW 曹覃刚

#3 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD FW 曹覃刚 to 物联网测试组_CDTS 唐霞
  • Need_Info changed from -- to TEST

Hi 唐霞
■ 我的分析
①从提供的日志中得到下列信息
-----------------
05-11 11:24:42.218 I/ActivityTaskManager( 1556): START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.wandoujia.phoenix2/com.pp.assistant.activity.PPMainActivity} from uid 10075
05-11 11:24:42.291 I/ActivityTaskManager( 1556): START u0 {act=android.intent.action.VIEW flg=0x10000000 cmp=com.wandoujia.phoenix2/com.pp.assistant.activity.PPMainActivity (has extras)} from uid 10098
启动豌豆荚

05-11 11:24:42.516 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.516 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.516 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.519 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.519 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.524 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.527 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
05-11 11:24:42.564 E/ActivityThread(18084): Failed to find provider info for com.pp.assistant.modules.cleaner.cleaner.provider
启动后发现豌豆荚内有找不到provider的报错,provider一般用于数据库数据查询或者插入的操作,这个有可能导致页面一直无法加载出来,具体需要看豌豆荚内部逻辑
-----------------

②我在我本地的设备中没有复现该问题,豌豆荚版本为versionName=6.16.31
■ 下一步计划
从上面的分析来看,这个是应用本身的问题,且与应用的版本也有关系
此问题需要三方应用自己处理,无法在系统侧修改,请测试同学确认

#4 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

应用自身启动广告导致,5/13打开豌豆荚已无启动广告,关闭问题单

#5 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#6 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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