Bug #117886

【IOVDEV-26981】【VC1】【实车副屏】【实车LJD8BC3F4P0000333】车辆通过钥匙解锁,副屏未亮起

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-11
Priority:HighDue date:
Assignee:CDTS_Test 吴诗雨% Done:

0%

Category:CD-FW
Target version:-
Need_Info:-- Found Version:03.02.0078.C101.SE
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

Test Sequence:
■Precondition:
1、电源模式on,仪表点亮
■Connected Devices:(串口)
■Steps:(测试步骤)
1.正常钥匙解锁车辆

Actual behaviour:
1.车辆解锁后中控仪表亮起,副屏未亮起,手触副屏无反应,touch无效,反复锁车解锁后可以复归

Expected behaviour:
1.副屏可以正常亮起

■Requirement:
■Test Case ID:
Hardware version:
Software version: 03.02.0078.C101.SE
■Recovery:同测试步骤
■Reproduce rate: 1/10
■Tester and tel: 童丽丽
■Comments:2023-5-10

微信图片_20230510142407.jpg (476 KB) CDTS_Test 吴诗雨, 2023-05-11 17:55

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History

#1 Updated by CD TPM-王祥林 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD TPM-王祥林 to CDTS_Test 吴诗雨

请客户提供以下信息:
1.请提供一下副屏的版本号和日志。
2.0095之前的版本,解锁后副屏有大概十几秒的黑屏时间,然后才是开机动画,请确认解锁后等了多长时间发现仍然是黑屏的。

#2 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Priority changed from Normal to High
  • Severity changed from Normal to Major

#3 Updated by CDTS_TEST 王成 about 2 years ago

客户反馈使用的副屏版本为0068,等客户更新版本后再次验证

#4 Updated by CD TEST-方永红 about 2 years ago

6.3
等待客户验证验证中

#5 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

客户反馈:需要更新副屏硬件和软件,待新车到位后进行验证

#6 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#7 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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