Bug #117914

【IOVDEV-27821】-【IOV测试】内部】【0095】【台架】【EE环境】【副屏】【第三方应用】今日头条-视频-热门栏的视频无法播放

Added by CDTS_TEST 王成 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-12
Priority:NormalDue date:
Assignee:CDTS_TEST 王成% Done:

0%

Category:依赖客户及其供应商解决
Target version:-
Need_Info:-- Found Version:01.00.0095.C103
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

前提条件】:
1、网络正常
2、副屏上电
【操作步骤】
1、打开今日头条-视频-热门
2、点击任意一条视频
【实际结果】
1、视频无法播放
2、在最小化之后就可以正常播放,此时返回正常小窗仍然可以正常播放
3、其他第三方应用也有类似的情况
【期待结果】
1、视频可以播放
【备注】:
无HD版本,手机版测试
中控屏版本:03.02.0078.C101
副屏版本:01.00.0095.C103
今日头条版本:9.3.0

今日头条无法播放热门视频.mp4 (6.48 MB) CDTS_TEST 王成, 2023-05-13 15:50

History

#2 Updated by CDTS_TEST 王成 about 2 years ago

  • Description updated (diff)

#3 Updated by CD FW 曹覃刚 about 2 years ago

  • Category changed from CD-FW to 依赖客户及其供应商解决
  • Status changed from New to NEED_INFO
  • Assignee changed from CD FW 曹覃刚 to CDTS_TEST 王成

Hi 王成
我们对比了小窗时和全屏时,该动作的日志
-------------------------
小窗启动,打开热门视频,视频没有播放
05-07 07:53:01.871 1084 21175 I ActivityTaskManager: START u0 {dat=snssdk143://detail/video?ug_intercept_times=0 cmp=com.ss.android.article.news/com.ss.android.detail.feature.detail2.view.NewVideoDetailActivity (has extras)} from uid 10101
05-07 07:53:01.905 1084 3169 I ActivityTaskManager: The Process com.ss.android.article.news Already Exists in BG. So sending its PID: 26833
05-07 07:53:02.045 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.045 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.046 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.046 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait

全屏启动,视频正常播放
05-07 07:47:39.131 1084 18200 I ActivityTaskManager: START u0 {dat=snssdk143://detail/video?ug_intercept_times=0 cmp=com.ss.android.article.news/com.ss.android.detail.feature.detail2.view.NewVideoDetailActivity (has extras)} from uid 10101
05-07 07:47:39.166 1084 18194 I ActivityTaskManager: The Process com.ss.android.article.news Already Exists in BG. So sending its PID: 24905
-------------------------

区别在于
小窗时,头条报了下列错误
05-07 07:53:02.045 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.045 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.046 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait
05-07 07:53:02.046 26833 26833 E TT_WEBVIEW: 暂不支持重载: com.bytedance.webview.chromium.glue.TextSelectedEventListener::wait

这个错误是应用内部的错误,头条在此情况下发生出现了异常
无法在系统侧处理,需要三方应用做适配
请帮助同步此信息给客户,谢谢

#4 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

第三方APK问题,系统侧无修改项

#5 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#6 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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