Bug #118183

【IOVISSUE-6954】【IOVISSUE-8052】【VC1】【试驾问题】【副屏】副驾显示屏背光关闭策略和仪表中控不一样

Added by CDTS_TEST 王成 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-23
Priority:NormalDue date:2023-05-26
Assignee:CDTS_TEST 王成% Done:

0%

Category:黑屏
Target version:-
Need_Info:-- Found Version:客户未填写
Resolution:WONTFIX Degrated:--
Severity:Critical Verified Version:
Reproducibility:Every time Fixed Version:2023-05-26
Test Type:ST Root cause:控制器异常掉电,由屏端处理

Description

【问题描述】:副驾显示屏背光关闭策略和仪表中控不一样
【软件/网络环境】:EE环境
【IDCM版本】:IDCM 03.02.0080.C101
【试驾人】:杜林林
【实车VIN】: LJD8BB3F2P0000700
【数采仪编号】:0300124
【发生日期 & 时间】:2023/05/16/18:50
【问题来源】:VC1 路试问题跟踪

在台架上屏幕和主板分开供电,主板关机后可以观察到副屏背光亮

1684826591377.zip (1.84 MB) CDTS_TEST 王成, 2023-05-23 15:24

History

#2 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD BSP-余霄

解压密码:000700

#3 Updated by CD TPM-王祥林 about 2 years ago

从日志里发现18:50有三次下电操作,副屏会进行关机。但不知道是哪一次屏幕背光没有关闭。
从Android侧的日志发现每次收到下电信号都有先息屏和关机的操作。可能其中一次出现了屏幕背光没有关的问题。
下一步,需要进一步调查kernel里在关机完成之前是否正确关闭了屏幕背光。

//MPU收到MCU关机指令
05-16 18:26:08.670 2281 2429 D ProtectUartService: received uart notiy mpu to shutdown
//进行灭屏操作
05-16 18:26:08.857 1204 1597 V DisplayPowerController0: Brightness [0.0] reason changing to: 'screen_off', previous reason: 'manual'.
05-16 18:26:08.857 1204 1551 I DisplayDeviceRepository: Display device changed state: "内置屏幕", OFF

//MPU收到MCU关机指令
05-16 18:34:10.937 2259 2395 D ProtectUartService: received uart notiy mpu to shutdown
//进行灭屏操作
05-16 18:34:11.118 1206 1585 V DisplayPowerController0: Brightness [0.0] reason changing to: 'screen_off', previous reason: 'manual'.
05-16 18:34:11.119 1206 1540 I DisplayDeviceRepository: Display device changed state: "内置屏幕", OFF

//MPU收到MCU关机指令
05-16 19:09:48.835 2779 2918 D ProtectUartService: received uart notiy mpu to shutdown
//进行灭屏操作
05-16 19:09:49.015 1509 1634 V DisplayPowerController0: Brightness [0.0] reason changing to: 'screen_off', previous reason: 'manual'.
05-16 19:09:49.015 913 913 D SurfaceFlinger: Setting power mode 0 on display 4630946816427681409
05-16 19:09:49.016 1509 1611 I DisplayDeviceRepository: Display device changed state: "内置屏幕", OFF

#4 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Fixed Version set to 2023-05-26

#5 Updated by CDTS_TEST 王成 about 2 years ago

  • Due date set to 2023-05-26

#6 Updated by CDTS-TEST 周婷 about 2 years ago

  • Category changed from BSP to 黑屏

#7 Updated by CD BSP-余霄 about 2 years ago

已和VC1供应商沟通,通过心跳包来控制背光。
如果超时,则屏端自行关闭背光,防止异常掉电,VC1控制器无法下发I2C背光指令

#8 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from New to ASSIGNED

根据附件的log发现,
只有亮屏的调用,没有灭屏调用

亮屏:
[MAX975X:max96755x_drm_notifier_callback] INFO receives BLANK: UNBLANK

#9 Updated by CD TPM-王祥林 about 2 years ago

分析结论:
2023-05-16-18_53_33左右,从数据采集仪上屏幕的亮屏时间可以看出,本次上电时间只有12秒左右。
所以这个问题是由于副屏上电后还未完成开机,短时间(12秒)内就下电,导致副屏控制器断电,系统无法走正常的关机流程,无法及时通知到屏幕进行灭屏导致的。
下一步计划:
已和VC1供应商沟通,通过心跳包来控制背光。如果超时,则屏端自行关闭背光,防止异常掉电,VC1控制器无法下发I2C背光指令

#10 Updated by CD TPM-王祥林 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-余霄 to CDTS_TEST 王成
  • Resolution changed from -- to WONTFIX
  • Root cause set to 控制器异常掉电,由屏端处理

分析结论:
2023-05-16-18_53_33左右,从数据采集仪上屏幕的亮屏时间可以看出,本次上电时间只有12秒左右。
所以这个问题是由于副屏上电后还未完成开机,短时间(12秒)内就下电,导致副屏控制器断电,系统无法走正常的关机流程,无法及时通知到屏幕进行灭屏导致的。
下一步计划:
和屏厂讨论策略,如果屏幕收到下电信号后,控制器没有给屏幕关闭背光的信号,就自行关闭背光。

#11 Updated by CDTS_TEST 王成 about 2 years ago

  • Subject changed from 【IOVISSUE-6954】【VC1】【试驾问题】【副屏】副驾显示屏背光关闭策略和仪表中控不一样 to 【IOVISSUE-6954】【IOVISSUE-8052】【VC1】【试驾问题】【副屏】副驾显示屏背光关闭策略和仪表中控不一样

#12 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#13 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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