Bug #118197

【IOVDEV-29794】【内部】【VC1】【0095】【台架】【EE环境】【副屏】副屏屏幕和屏保之间来回闪动

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-23
Priority:NormalDue date:
Assignee:CDTS_Test 吴诗雨% Done:

10%

Category:CD-APP
Target version:-
Need_Info:-- Found Version: 【中控版本号】:03.02.0082.c101

【副屏版本号】:01.00.0095.c103
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

【环境信息】EE环境
【问题出现时间】:20230522 09:51
【前提条件】:副屏上电
【操作步骤】

1.副屏正常操作
【实际结果】
1.副屏主界面和屏保界面来回切换
【期望结果】
1.副屏正常保持不动

【备注】:

第136次开机

偶现问题,目前第一次,后面没有复现出来

日志、视频地址:https://ofs.human-horizons.com/#/download/index/5Ua2I8YExhg%3D

中控VIN号:HRYTTESTVINMGM817

【中控版本号】:03.02.0082.c101

【副屏版本号】:01.00.0095.c103

Snipaste_2023-05-24_21-21-38.png (39.8 KB) CD TEST-方永红, 2023-05-24 21:22

Snipaste_2023-05-24_21-21-38

History

#1 Updated by CDTS_Test 吴诗雨 about 2 years ago

由于只出现了一次,没有视频

#3 Updated by CD APP-王营 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
  • % Done changed from 0 to 10

【当前状态】
1、闪动的原因是副屏正常响应了中控的指令

【分析】
1、根据log分析可知,在问题发生时间点09:51:29,在1秒内中控向副屏发送了5次启动屏保的指令,log如下:
05-22 09:51:29.045 2216 5973 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.549 2216 5980 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.562 2216 5982 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.712 2216 5990 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.879 2216 5994 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:30.047 2216 5999 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]

同时在发此过程中还发送了切换屏保状态的指令,由此可知,副屏正常响应了中控传递的状态,但是中控为什么频繁的发送启动和关闭屏保的指令需要中控调查。

【下一步】
1、测试确认当时的测试手法,是否有频繁发送启动屏保和退出屏保的指令?
2、中控调查频繁发送指令的原因。

#4 Updated by CD TEST-方永红 about 2 years ago

客户反馈如图

#5 Updated by CD APP-王营 about 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨

副屏响应指令是正常的,需要中控研发排查为什么频繁发送了进入和退出屏保的指令,如果没人操作屏幕需要从APP层或者系统层分析,为什么没有操作还向副屏发送信息。

#6 Updated by CDTS_Test 吴诗雨 about 2 years ago

已同步

#7 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

#8 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#9 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from VERIFIED to CLOSED

#10 Updated by CD APP-王营 about 2 years ago

此问题需要中控调查在什么地方调用了遥控器SDK,此消息是由遥控器SDK发送给副屏,具体细节请与王俊阳沟通

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