Bug #118197
【IOVDEV-29794】【内部】【VC1】【0095】【台架】【EE环境】【副屏】副屏屏幕和屏保之间来回闪动
Status: | CLOSED | Start date: | 2023-05-23 | ||
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Priority: | Normal | Due date: | |||
Assignee: | CDTS_Test 吴诗雨 | % Done: | 10% | ||
Category: | CD-APP | ||||
Target version: | - | ||||
Need_Info: | -- | Found Version: |
【中控版本号】:03.02.0082.c101 【副屏版本号】:01.00.0095.c103 |
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Resolution: | -- | Degrated: | -- | ||
Severity: | Normal | Verified Version: | |||
Reproducibility: | Every time | Fixed Version: | |||
Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】:20230522 09:51
【前提条件】:副屏上电
【操作步骤】
1.副屏正常操作
【实际结果】
1.副屏主界面和屏保界面来回切换
【期望结果】
1.副屏正常保持不动
【备注】:
第136次开机
偶现问题,目前第一次,后面没有复现出来
日志、视频地址:https://ofs.human-horizons.com/#/download/index/5Ua2I8YExhg%3D
中控VIN号:HRYTTESTVINMGM817
【中控版本号】:03.02.0082.c101
【副屏版本号】:01.00.0095.c103
History
#1 Updated by CDTS_Test 吴诗雨 about 2 years ago
由于只出现了一次,没有视频
#3 Updated by CD APP-王营 about 2 years ago
- Status changed from New to NEED_INFO
- Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
- % Done changed from 0 to 10
【当前状态】
1、闪动的原因是副屏正常响应了中控的指令
【分析】
1、根据log分析可知,在问题发生时间点09:51:29,在1秒内中控向副屏发送了5次启动屏保的指令,log如下:
05-22 09:51:29.045 2216 5973 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.549 2216 5980 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.562 2216 5982 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.712 2216 5990 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:29.879 2216 5994 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
05-22 09:51:30.047 2216 5999 D RemoteControlService: After desEncrypt json is [{"value":"screensaver","source":1,"type":"screensaver","token":"58GyO9oGYVbHQMR"}]
同时在发此过程中还发送了切换屏保状态的指令,由此可知,副屏正常响应了中控传递的状态,但是中控为什么频繁的发送启动和关闭屏保的指令需要中控调查。
【下一步】
1、测试确认当时的测试手法,是否有频繁发送启动屏保和退出屏保的指令?
2、中控调查频繁发送指令的原因。
#4 Updated by CD TEST-方永红 about 2 years ago
- File Snipaste_2023-05-24_21-21-38.png added
- Status changed from NEED_INFO to ASSIGNED
- Assignee changed from CDTS_Test 吴诗雨 to CD APP-王营
客户反馈如图
#5 Updated by CD APP-王营 about 2 years ago
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
副屏响应指令是正常的,需要中控研发排查为什么频繁发送了进入和退出屏保的指令,如果没人操作屏幕需要从APP层或者系统层分析,为什么没有操作还向副屏发送信息。
#6 Updated by CDTS_Test 吴诗雨 about 2 years ago
已同步
#7 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
#8 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#9 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from VERIFIED to CLOSED
#10 Updated by CD APP-王营 about 2 years ago
此问题需要中控调查在什么地方调用了遥控器SDK,此消息是由遥控器SDK发送给副屏,具体细节请与王俊阳沟通