Bug #118265

【monkey】【客户反馈】monkey结束后,导出来的自动和手动的log都没有,疑似tlog问题

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-26
Priority:HighDue date:2023-05-27
Assignee:物联网测试组_CDTS 唐霞 % Done:

100%

Category:客户jira bug
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0100.C103(X103)
Resolution:FIXED Degrated:No
Severity:Normal Verified Version:
Reproducibility:Occasionally Fixed Version:2023-05-27
Test Type:Release Test Root cause:tlog的apk后台被杀后,重新启动tlog的apk没有修改flag设置

Description

客户测试刘周锡那里,昨天晚上跑了monkey,导出来的自动和手动的log都没有。怀疑log服务是不是在跑之前就崩了。

History

#1 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

日志超过1G,已私发研发

#2 Updated by CD SYSTEM-夏旭 about 2 years ago

  • % Done changed from 0 to 50

■目前进展
查看压缩包发现,点击导出历史日志,得到的压缩包却是实时日志的内容
发现apk的bug,当上一次选择的收集实时日志,退出,等待后台被杀掉,暗码点进tlog apk,默认就选的历史日志
但是flag没有变,导致最后压缩的时候走的是收集实时日志的流程
这个时候点击开始,收集的就是实时日志,本地已复现
■下一步计划
修改apk的逻辑,本地验证

#3 Updated by CD SYSTEM-夏旭 about 2 years ago

  • Due date set to 2023-05-27

#4 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
203061 general/platform/vendor/thundercomm/apps/LogSystem Pre_figure_turbox-c2130c-la1.1-qssi12-dev
SYSTEM :Tlog: unable export history log
Logtype not initialized as EXPORT_TYPE_HISTORY
TC-RID: 1200-0800102
IssueID: TS-R-BUG-118265
Change-Id: Iece5be863c5553f3d0f7ded9caf41024bace5df4

#5 Updated by CD SYSTEM-夏旭 about 2 years ago

  • Status changed from New to RESOLVED
  • Assignee changed from CD SYSTEM-夏旭 to 物联网测试组_CDTS 唐霞
  • % Done changed from 50 to 100
  • Resolution changed from -- to FIXED
  • Degrated changed from -- to No
  • Fixed Version set to 2023-05-27
  • Root cause set to tlog的apk后台被杀后,重新启动tlog的apk没有修改flag设置

■目前进度
tlog的apk后台被杀后,重新启动tlog的apk没有修改flag设置
■下一步
测试验证
正常情况:导出历史日志一会就可以打包完成,实时日志要等好几分钟才会打包完成

#6 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证通过,关闭问题单
验证版本:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0106.C104(6/2版本)

#7 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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