Bug #118267

【IOVDEV-30290】【内部】【VC1】【0100】【台架】【EE环境】【副屏】【设置】副屏连接蓝牙键盘,键盘26个字母按键失灵,同一蓝牙键盘设备,连接笔记本电脑,蓝牙键盘按键功能正常

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-05-26
Priority:HighDue date:
Assignee:CDTS_Test 吴诗雨% Done:

0%

Category:依赖客户及其供应商解决
Target version:-
Need_Info:-- Found Version:【中控版本号】:03.02.0082.C101
【副屏版本号】:01.00.0100.c103
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

环境信息】EE环境
【问题出现时间】:20230524 17:02
【前提条件】:副屏上电,中控已连接
【操作步骤】
1.副屏连接蓝牙键盘,验证蓝牙键盘输入功能

2.笔记本连接相同的蓝牙键盘,验证蓝牙键盘输入功能

【实际结果】
1.副屏连接蓝牙键盘,键盘26个字母按键失灵

2.笔记本连接同一蓝牙键盘,蓝牙键盘输入功能正常
【期望结果】
1.副屏连接蓝牙键盘,蓝牙键盘输入功能正常

【备注】:
【当前开机次数】:127
【应用版本】:
【硬件版本号】:

VIN:HRYTTESTVINMGM401
【中控版本号】:03.02.0082.C101

【副屏版本号】:01.00.0100.c103

052403.tar.gz (8.97 MB) CDTS_Test 吴诗雨, 2023-05-26 13:54

b5bf4d1f-7147-41dd-aecc-4e7d59508bad.jpg (109 KB) CDTS_Test 吴诗雨, 2023-05-26 13:54

video(95).mp4 (5.13 MB) CDTS_Test 吴诗雨, 2023-05-26 13:54

video(96).mp4 (4.65 MB) CDTS_Test 吴诗雨, 2023-05-26 13:54

B5bf4d1f-7147-41dd-aecc-4e7d59508bad

History

#1 Updated by CDTS_Test 吴诗雨 about 2 years ago

SensenWang:
尝试切换搜狗输入法跟Android键盘依然不行

#2 Updated by CD FW-廖涛 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD FW-廖涛 to CDTS_Test 吴诗雨

■ Current conclusion
我这边测试,两个蓝牙键盘都表现正常,没有出现无法输入的情况。

备注:
最新集成的百度输入法,在其面板打开的情况下,是会拦截所有外接(包括蓝牙)键盘输入的。

■ Next action
联系客户换个键盘试试,如果可以,那应该是键盘模式或兼容性问题。

#3 Updated by CDTS_Test 吴诗雨 about 2 years ago

已同步,待客户确认

#4 Updated by CDTS_Test 吴诗雨 about 2 years ago

使用的蓝牙键盘设备型号:lofree:EH1125 26个字母按键失灵

使用苹果键盘设备型号:A1644 只能输入英文,不能中英文切换

#5 Updated by CD TEST-方永红 about 2 years ago

6.3
为不兼容问题、客户确认中

#6 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from CDTS_Test 吴诗雨 to CD FW-廖涛

客户回复:使用蓝牙键盘设备型号:lofree:EH1125 在安卓平板上面功能是正常的。在副屏上面26个字母按键失灵

#7 Updated by CDTS_Test 吴诗雨 about 2 years ago

已同步客户,待客户复现后上传蓝牙日志

#8 Updated by CD FW-廖涛 about 2 years ago

  • Category changed from CD-FW to 依赖客户及其供应商解决
  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD FW-廖涛 to CDTS_Test 吴诗雨

■ My analysis
从日志中看,上层只收到数字输入的相关事件,没有收到和字母相关的输入事件。日志如下:

05-24 17:02:29.949 17213 17213 D ViewTouchDebug: mView : DecorView@d1f7fc2[SearchActivity]Receive event : KeyEvent { action=ACTION_DOWN, keyCode=KEYCODE_NUMPAD_4, scanCode=75, metaState=META_NUM_LOCK_ON, flags=0x8, repeatCount=0, eventTime=3283674, downTime=3283674, deviceId=10, source=0x301, displayId=-1 }
05-24 17:02:29.950 17751 17751 D ImeService: onKeyDown:keyCode:148 event:KeyEvent { action=ACTION_DOWN, keyCode=KEYCODE_NUMPAD_4, scanCode=75, metaState=META_NUM_LOCK_ON, flags=0x8, repeatCount=0, eventTime=3283674, downTime=3283674, deviceId=10, source=0x301, displayId=-1 }
05-24 17:02:29.950 17751 17751 D ImeService: onKeyDown return super:false
05-24 17:02:29.968 17213 17213 I settings_latency: [1,15]
05-24 17:02:29.982 17213 17213 D ViewTouchDebug: mView : DecorView@d1f7fc2[SearchActivity]Receive event : KeyEvent { action=ACTION_UP, keyCode=KEYCODE_NUMPAD_4, scanCode=75, metaState=META_NUM_LOCK_ON, flags=0x8, repeatCount=0, eventTime=3283709, downTime=3283674, deviceId=10, source=0x301, displayId=-1 }
05-24 17:02:29.982 17751 17751 D ImeService: onKeyUp:keyCode:148 event:KeyEvent { action=ACTION_UP, keyCode=KEYCODE_NUMPAD_4, scanCode=75, metaState=META_NUM_LOCK_ON, flags=0x8, repeatCount=0, eventTime=3283709, downTime=3283674, deviceId=10, source=0x301, displayId=-1 }

■ Next action
客户复现现象,抓取蓝牙日志,先让 LC 的同学帮忙分析下键盘是否有发送字母输入相关事件。

#9 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

客户最新通知:副屏取消蓝牙键盘和鼠标的需求,可以连接,但不承诺任何适配和功能

#10 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#11 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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