Bug #118373
【IOVDEV-31421】【VC1】【0100】【台架】【EE环境】【副屏】点击打开桌面应用时，偶发一次提示"今日头条没有响应"
| Status: | CLOSED | Start date: | 2023-05-29 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | 2023-06-05 | |
| Assignee: | CDTS_TEST 王成 | % Done: | 0% | |
| Category: | 依赖客户及其供应商解决 | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 01.00.0100.c103 | |
| Resolution: | -- | Degrated: | -- | |
| Severity: | Major | Verified Version: | ||
| Reproducibility: | Occasionally | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】：20230530 11点34分（ 第219次开机）
【前提条件】：车机上电（KL30ON ，KL15 ON，已连接中控和功放，可正常输出声音，副屏以太网和WiFi都是已连接状态，副屏WiFi网络信号很好）
副屏已安装支持的27个第三方应用中的20个应用
1.副屏依次打开已安装的第三方应用
2.在打开第12个应用“今日头条”后，再点击“酷狗音乐”、“快手”等应用
【实际结果】
副屏打开快手应用后，弹窗提示“今日头条没有响应”
【期望结果】
副屏正常打开应用，无异常。
【备注】：
车架号VIN：HRYTTESTVINMGM400
中控端log可从云端获取，
副屏log地址：https://ofs.human-horizons.com/#/download/index/0wpqqEcnOwQ%3D
【影响版本】：副屏：01.00.0100.c103 中控：03.02.0086.C102
History
#1 Updated by CD FW 曹覃刚 about 2 years ago
- Category changed from CD-FW to 依赖客户及其供应商解决
- Status changed from New to NEED_INFO
- Assignee changed from CD FW 曹覃刚 to CDTS_TEST 王成
Hi 王成
客户抓的是实时日志，里面没有anr的trace文件
请帮忙获取下历史日志和anr的trace文件，谢谢
飞书已同步此消息
#2 Updated by CDTS-TEST 周婷 about 2 years ago
- Due date set to 2023-06-05
#3 Updated by CDTS_TEST 王成 about 2 years ago
- File 1685532364208.zip added
- Status changed from NEED_INFO to ASSIGNED
- Assignee changed from CDTS_TEST 王成 to CD FW 曹覃刚
#4 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD FW 曹覃刚 to CDTS_TEST 王成
■ 我的分析
anr_2023-05-30-11-34-05-461
从anr的trace可以看到，头条的主线程被blocked了，导致发生ANR
blocked的地方是头条应用的内部代码逻辑，需要应用去分析处理，请同步此信息给客户，谢谢
--------------------------------------
"main" prio=5 tid=1 Blocked
| group="main" sCount=1 ucsCount=0 flags=1 obj=0x72a94378 self=0xe3d85410
| sysTid=24541 nice=0 cgrp=default sched=0/0 handle=0xedede470
| state=S schedstat=( 1876306738 277515370 4034 ) utm=159 stm=27 core=2 HZ=100
| stack=0xff0f2000-0xff0f4000 stackSize=8188KB
| held mutexes=
at X.4CQ.a(SourceFile:17301504)
- waiting to lock <0x07cb839b> (a X.4CQ) held by thread 23
at X.4CS.a(SourceFile:17301535)
at com.bytedance.ug.sdk.luckydog.api.manager.LuckyDogSDKApiManager.updateSettings(SourceFile:17170490)
at com.bytedance.ug.sdk.luckydog.api.LuckyDogSDK.updateSettings(SourceFile:17039391)
at X.4ee.updateSettings(SourceFile:17039386)
at X.8md.onSettingsUpdate(SourceFile:17039402)
at com.bytedance.news.common.settings.SettingsManager$2.run(SourceFile:262177)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:201)
at android.os.Looper.loop(Looper.java:288)
at android.app.ActivityThread.main(ActivityThread.java:7880)
at java.lang.reflect.Method.invoke(Native method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1009)
"platform-back-handler" prio=5 tid=23 TimedWaiting
| group="main" sCount=1 ucsCount=0 flags=1 obj=0x14f80da0 self=0xe3d98810
| sysTid=24576 nice=10 cgrp=default sched=0/0 handle=0xd417b1c0
| state=S schedstat=( 24838846 40507037 200 ) utm=2 stm=0 core=4 HZ=100
| stack=0xd4078000-0xd407a000 stackSize=1036KB
| held mutexes=
at sun.misc.Unsafe.park(Native method)
- waiting on an unknown object
at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:230)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2109)
at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
at com.ttnet.org.chromium.net.urlconnection.MessageLoop.take(SourceFile:33882170)
at com.ttnet.org.chromium.net.urlconnection.MessageLoop.loop(SourceFile:17104981)
at com.ttnet.org.chromium.net.urlconnection.CronetHttpURLConnection.cronet_loop(SourceFile:17104929)
at com.ttnet.org.chromium.net.urlconnection.CronetHttpURLConnection.getResponse(SourceFile:327772)
at com.ttnet.org.chromium.net.urlconnection.CronetHttpURLConnection.getResponseCode(SourceFile:262175)
at com.bytedance.frameworks.baselib.network.http.cronet.impl.SsCronetHttpClient.processExecute(SourceFile:33882188)
at X.49l.execute(SourceFile:524386)
at com.bytedance.retrofit2.CallServerInterceptor.executeCall(SourceFile:33816617)
at com.bytedance.retrofit2.CallServerInterceptor.intercept(SourceFile:17236179)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.bytedance.frameworks.baselib.network.http.retrofit.RequestVertifyInterceptor.intercept(SourceFile:17104968)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4GG.intercept(SourceFile:17236097)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4GE.intercept(SourceFile:17236013)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.bytedance.ug.sdk.luckydog.api.network.NetworkFreqCheckInterceptor.intercept(SourceFile:17104948)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4GD.intercept(SourceFile:17104968)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4G9.intercept(SourceFile:17302135)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.D0f.intercept(SourceFile:17170526)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4DU.intercept(SourceFile:17170493)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.52a.a(SourceFile:17236223)
at X.52a.lambda$YZQ38NCW4Z8TKFFVm9U6Nc7ox-w(SourceFile:-1)
at com.bytedance.bdauditsdkbase.network.-$$Lambda$b$YZQ38NCW4Z8TKFFVm9U6Nc7ox-w.intercept(lambda:-1)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.bytedance.ug.sdk.luckydog.tokenunion.interceptor.TokenUnionInterceptor.intercept(SourceFile:17170494)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.26E.intercept(SourceFile:17104972)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4Gm.intercept(SourceFile:17170501)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.4EE.intercept(SourceFile:17105005)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.26I.intercept(SourceFile:17170574)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.ss.android.account.token.TTTokenInterceptor.intercept(SourceFile:17170573)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at ms.bd.c.k2$a.intercept(SourceFile:-1)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at X.26D.intercept(SourceFile:17105001)
at com.bytedance.ttnet.utils.RetrofitUtils$ReportTimeDecorator.intercept(SourceFile:17104986)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.bytedance.frameworks.baselib.network.http.retrofit.BaseSsInterceptor.intercept(SourceFile:17170540)
at com.bytedance.retrofit2.intercept.RealInterceptorChain.proceed(SourceFile:17170572)
at com.bytedance.retrofit2.SsHttpCall.getResponseWithInterceptorChain(SourceFile:327762)
at com.bytedance.retrofit2.SsHttpCall.execute(SourceFile:458916)
at com.bytedance.retrofit2.ExecutorCallAdapterFactory$ExecutorCallbackCall.execute(SourceFile:262173)
at X.4CA.a(SourceFile:33882157)
at X.4CA.a(SourceFile:34013269)
at X.4CQ.b(SourceFile:17170579)
- locked <0x07cb839b> (a X.4CQ)
at X.4CQ.a(SourceFile:34013312)
- locked <0x07cb839b> (a X.4CQ)
at X.1pq.a(SourceFile:34078821)
- locked <0x00d4be77> (a X.1pq)
at X.1pq.a(SourceFile:17236214)
- locked <0x00d4be77> (a X.1pq)
at X.1pv.run(SourceFile:196635)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:201)
at android.os.Looper.loop(Looper.java:288)
at X.1I1.run(SourceFile:327774)
--------------------------------------
#5 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
#7 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from VERIFIED to CLOSED