Bug #118564
【BSP】【DVT】替换内存之后的硬件主板,断电压测后出现ADB可识别,不可连接,设备重启等异常
Status: | CLOSED | Start date: | 2023-06-05 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | 移动测试一组_CDTS 刘强 | % Done: | 0% | |
Category: | BSP | |||
Target version: | - | |||
Need_Info: | -- | Found Version: | 103版本 | |
Resolution: | -- | Degrated: | -- | |
Severity: | Critical | Verified Version: | ||
Reproducibility: | Occasionally | Fixed Version: | ||
Test Type: | ST | Root cause: |
Description
前置条件:使用替换内存之后的VC1主板做KL15断电压测
操作步骤:KL15压测完之后查看设备状态
实际结果:
1、ABD可识别设备,但概率无法使用命令进行操作
2、设备概率会出现重启,黑屏等异常,同时会自动进入*#149#界面
预期结果:KL15压测无异常
History
#2 Updated by CD SYSTEM-胡兵 about 2 years ago
- Assignee changed from CD SYSTEM-胡兵 to CD TPM-王祥林
system_server没有重启异常,sys.system_server.start_count都为1
电压保护触发shutdown的比较多,需要排查硬件电压是否异常
./tlog_591bfbe1_009686_0605191446/FSEM_009612_2786_0602165709/logcat/009607_persist_00561_230602_165453.log.ing:1321:06-02 16:57:00.268 0 0 I [ 367.898731] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1506 (system_server) ./tlog_591bfbe1_009686_0605191446/FSEM_009686_2950_0605191400/logcat/009684_persist_00682_230605_191301.log.ing:922:06-05 19:13:26.563 0 0 I [ 379.716590] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1528 (system_server) ./tlog_591bfbe1_009686_0605191446/FSEM_009686_2950_0605191400/kernel/009684_kernel_00855_700101_080009.log.ing:1414:06-05 19:13:26.563 0 0 I [ 379.716590] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1528 (system_server) ./tlog_591bfbe1_009686_0605191446/FSEM_009626_2789_0602170539/kernel/009622_kernel_00679_700101_080009.log.ing:1092:06-02 17:05:31.435 0 0 I [ 173.307684] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1513 (system_server) ./tlog_591bfbe1_009686_0605191446/FSEM_009678_2946_0605184908/logcat/009674_persist_00609_230605_184821.log.ing:743:06-05 18:48:58.460 0 0 I [ 380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server) ./tlog_591bfbe1_009686_0605191446/FSEM_009678_2946_0605184908/kernel/009674_kernel_00844_700101_080010.log.ing:1324:06-05 18:48:58.460 0 0 I [ 380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server) ./tlog_591bfbe1_009684_0605191315/FSEM_009612_2786_0602165709/logcat/009607_persist_00561_230602_165453.log.ing:1321:06-02 16:57:00.268 0 0 I [ 367.898731] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1506 (system_server) ./tlog_591bfbe1_009684_0605191315/FSEM_009626_2789_0602170539/kernel/009622_kernel_00679_700101_080009.log.ing:1092:06-02 17:05:31.435 0 0 I [ 173.307684] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1513 (system_server) ./tlog_591bfbe1_009684_0605191315/FSEM_009678_2946_0605184908/logcat/009674_persist_00609_230605_184821.log.ing:743:06-05 18:48:58.460 0 0 I [ 380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server) ./tlog_591bfbe1_009684_0605191315/FSEM_009678_2946_0605184908/kernel/009674_kernel_00844_700101_080010.log.ing:1324:06-05 18:48:58.460 0 0 I [ 380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server)
#3 Updated by CD SYSTEM-胡兵 about 2 years ago
- File 20230606-141722 added
- Status changed from New to NEED_INFO
- Assignee changed from CD TPM-王祥林 to CDTS_TEST 王成
进一步分析,shutdown,Trigger voltage protection'为打印问题,正常mcu关机reason,后期需要修正,如果出现电压问题,会有如下打印:
"DTC_MCU: received voltage warning"
与王成沟通,问题发生在0605 18:~19:00之间
9671-9674四次重启分别是adb、edl、mcu/mpu update、mcu通知shutdown控制,时间点18:27,在往前都是9671次开机,未重启,system_server pid未变
9675-9677三次重启未记录,还未启动到tlog运行,同步查看uefi未报错,应该是卡在kernel阶段,需要对应的串口日志分析
9678次重启应该是mcu通知,时间点19:05
#4 Updated by CD SYSTEM-胡兵 about 2 years ago
- File reboot.jpeg added
#5 Updated by CDTS_TEST 王成 about 2 years ago
- Assignee changed from CDTS_TEST 王成 to 移动测试一组_CDTS 刘强
再次压测查看问题是否能复现
#6 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
106版本、110、116版本不复现,三个版本不复现,暂时关闭
#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#8 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
- Status changed from VERIFIED to CLOSED