Bug #118564

【BSP】【DVT】替换内存之后的硬件主板,断电压测后出现ADB可识别,不可连接,设备重启等异常

Added by CDTS_TEST 王成 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-06-05
Priority:NormalDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

0%

Category:BSP
Target version:-
Need_Info:-- Found Version:103版本
Resolution:-- Degrated:--
Severity:Critical Verified Version:
Reproducibility:Occasionally Fixed Version:
Test Type:ST Root cause:

Description

前置条件:使用替换内存之后的VC1主板做KL15断电压测

操作步骤:KL15压测完之后查看设备状态

实际结果:
1、ABD可识别设备,但概率无法使用命令进行操作
2、设备概率会出现重启,黑屏等异常,同时会自动进入*#149#界面

预期结果:KL15压测无异常

20230606-141722 (178 KB) CD SYSTEM-胡兵, 2023-06-06 14:25

reboot.jpeg (178 KB) CD SYSTEM-胡兵, 2023-06-06 14:26

Reboot

History

#2 Updated by CD SYSTEM-胡兵 about 2 years ago

  • Assignee changed from CD SYSTEM-胡兵 to CD TPM-王祥林

system_server没有重启异常,sys.system_server.start_count都为1

电压保护触发shutdown的比较多,需要排查硬件电压是否异常

./tlog_591bfbe1_009686_0605191446/FSEM_009612_2786_0602165709/logcat/009607_persist_00561_230602_165453.log.ing:1321:06-02 16:57:00.268     0     0 I [  367.898731] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1506 (system_server)
./tlog_591bfbe1_009686_0605191446/FSEM_009686_2950_0605191400/logcat/009684_persist_00682_230605_191301.log.ing:922:06-05 19:13:26.563     0     0 I [  379.716590] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1528 (system_server)
./tlog_591bfbe1_009686_0605191446/FSEM_009686_2950_0605191400/kernel/009684_kernel_00855_700101_080009.log.ing:1414:06-05 19:13:26.563     0     0 I [  379.716590] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1528 (system_server)
./tlog_591bfbe1_009686_0605191446/FSEM_009626_2789_0602170539/kernel/009622_kernel_00679_700101_080009.log.ing:1092:06-02 17:05:31.435     0     0 I [  173.307684] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1513 (system_server)
./tlog_591bfbe1_009686_0605191446/FSEM_009678_2946_0605184908/logcat/009674_persist_00609_230605_184821.log.ing:743:06-05 18:48:58.460     0     0 I [  380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server)
./tlog_591bfbe1_009686_0605191446/FSEM_009678_2946_0605184908/kernel/009674_kernel_00844_700101_080010.log.ing:1324:06-05 18:48:58.460     0     0 I [  380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server)
./tlog_591bfbe1_009684_0605191315/FSEM_009612_2786_0602165709/logcat/009607_persist_00561_230602_165453.log.ing:1321:06-02 16:57:00.268     0     0 I [  367.898731] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1506 (system_server)
./tlog_591bfbe1_009684_0605191315/FSEM_009626_2789_0602170539/kernel/009622_kernel_00679_700101_080009.log.ing:1092:06-02 17:05:31.435     0     0 I [  173.307684] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1513 (system_server)
./tlog_591bfbe1_009684_0605191315/FSEM_009678_2946_0605184908/logcat/009674_persist_00609_230605_184821.log.ing:743:06-05 18:48:58.460     0     0 I [  380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server)
./tlog_591bfbe1_009684_0605191315/FSEM_009678_2946_0605184908/kernel/009674_kernel_00844_700101_080010.log.ing:1324:06-05 18:48:58.460     0     0 I [  380.092376] init: Received sys.powerctl='shutdown,Trigger voltage protection' from pid: 1496 (system_server)

#3 Updated by CD SYSTEM-胡兵 about 2 years ago

  • File 20230606-141722 added
  • Status changed from New to NEED_INFO
  • Assignee changed from CD TPM-王祥林 to CDTS_TEST 王成

进一步分析,shutdown,Trigger voltage protection'为打印问题,正常mcu关机reason,后期需要修正,如果出现电压问题,会有如下打印:
"DTC_MCU: received voltage warning"

与王成沟通,问题发生在0605 18:~19:00之间
9671-9674四次重启分别是adb、edl、mcu/mpu update、mcu通知shutdown控制,时间点18:27,在往前都是9671次开机,未重启,system_server pid未变
9675-9677三次重启未记录,还未启动到tlog运行,同步查看uefi未报错,应该是卡在kernel阶段,需要对应的串口日志分析
9678次重启应该是mcu通知,时间点19:05

#4 Updated by CD SYSTEM-胡兵 about 2 years ago

#5 Updated by CDTS_TEST 王成 about 2 years ago

  • Assignee changed from CDTS_TEST 王成 to 移动测试一组_CDTS 刘强

再次压测查看问题是否能复现

#6 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

106版本、110、116版本不复现,三个版本不复现,暂时关闭

#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#8 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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