Bug #118708

【系统】【高低温】温箱低温-20°下跑monkey 40h以上停止测试的时候设备黑屏背光亮 温度升到-3°自动恢复正常

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-09
Priority:NormalDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

10%

Category:黑屏
Target version:-
Need_Info:-- Found Version:6/6.108版本
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Rarely Fixed Version:
Test Type:Release Test Root cause:

Description

【测试步骤】
1.设备放入温箱，温箱设置定值温度-20°，开始跑monkey测试（设备是换过内存的整机）
2.monkey连续跑40H以上停止低温测试
【预期结果】
温箱停止后设备能继续使用，无异常
【测试结果】
温箱停止后黑屏背光亮，温箱里的温度升到-3的时候，自动恢复正常
【备注】tlong超过50M无法上传，飞书联系提单人

History

#1 Updated by CDTS-TEST 周婷 about 2 years ago

  • Category changed from 冻屏 to 黑屏

#2 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD BSP-杜磊

#3 Updated by CDTS_TEST 王成 about 2 years ago

日志已通过飞书提供给杜磊

#4 Updated by CDTS_TEST 王成 about 2 years ago

  • Description updated (diff)

#5 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from New to ASSIGNED
  • % Done changed from 0 to 10

根据log显示，
DTC报lcd处于not ready状态，背光亮
000046_kernel_00311_230609_003842.log:1870:06-09 00:50:17.030 0 0 E [157253.817048] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1871:06-09 00:50:19.576 0 0 E [157256.361023] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1876:06-09 00:50:22.105 0 0 E [157258.890930] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1882:06-09 00:50:25.006 0 0 E [157261.585263] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data
000046_kernel_00311_230609_003842.log:1888:06-09 00:50:27.487 0 0 E [157264.269018] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1892:06-09 00:50:30.175 0 0 E [157266.957015] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1897:06-09 00:50:32.869 0 0 E [157269.645015] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1901:06-09 00:50:35.546 0 0 E [157272.329117] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1906:06-09 00:50:38.238 0 0 E [157275.025148] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1926:06-09 00:50:40.925 0 0 E [157277.709087] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1933:06-09 00:50:43.614 0 0 E [157280.401036] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1942:06-09 00:50:46.296 0 0 E [157283.081022] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1947:06-09 00:50:49.014 0 0 E [157285.801028] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1951:06-09 00:50:51.673 0 0 E [157288.457063] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1956:06-09 00:50:54.347 0 0 E [157291.125062] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1965:06-09 00:50:57.020 0 0 E [157293.801053] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)
000046_kernel_00311_230609_003842.log:1976:06-09 00:50:59.707 0 0 E [157296.489040] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(19)

#6 Updated by CD BSP-杜磊 about 2 years ago

  • Assignee changed from CD BSP-杜磊 to CD SYSTEM-胡兵

胡兵，
从系统角度分析，看看能否看出什么异常

#7 Updated by CDTS-TEST 周婷 about 2 years ago

  • Assignee changed from CD SYSTEM-胡兵 to CD SYSTEM-夏旭

#8 Updated by CD SYSTEM-夏旭 almost 2 years ago

非稳定复现 该问题为低概率

#9 Updated by CD SYSTEM-夏旭 almost 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD SYSTEM-夏旭 to 物联网测试组_CDTS 唐霞

【目前进展】
从日志没有什么异常
【下一步计划】
麻烦使用最新的版本进行复测

#10 Updated by CDTS_TEST 王成 almost 2 years ago

  • Assignee changed from 物联网测试组_CDTS 唐霞 to 移动测试一组_CDTS 刘强

#11 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

屏幕更新固件后暂未复现，BUG先关闭，后续有问题再新增

#12 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#13 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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