Bug #118719
【IOVDEV-33756】【内部】【VC1】【0106】【台架】【EE环境】【副屏】偶发弹窗提示“抖音没有响应”
| Status: | CLOSED | Start date: | 2023-06-09 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
| Category: | CD-FW | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 副屏：01.00.0106.c104 中控：03.02.0088.C103 | |
| Resolution: | DUPLICATE | Degrated: | -- | |
| Severity: | Major | Verified Version: | ||
| Reproducibility: | Rarely | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】：20230609 15点10分（ 第296次开机）
【前提条件】：车机上电（KL30ON ，KL15 ON，已连接中控和功放，可正常输出声音）副屏已开启游戏模式，副屏已安装十多个应用（安装的支持的27个应用）
1.副屏点击桌面的各个应用进行打开
2.打开抖音是显示了抖音界面，之后回到桌面继续打开其它应用
【实际结果】
在打开抖音之后继续打开到第6个应用“今日头条”时，弹窗提示“抖音没有响应”
【期望结果】
副屏正常打开使用抖音，无异常问题
【备注】：
车架号VIN：HRYTTESTVINMGM400
中控端log可从云端获取，
视频地址：https://ofs.human-horizons.com/#/download/index/EJrgIbD%2FqYY%3D
副屏历史日志地址：https://ofs.human-horizons.com/#/download/index/cqFkaIc5MLs%3D
【影响版本】：副屏：01.00.0106.c104 中控：03.02.0088.C103
【硬件版本号】：/
【是否能恢复】：
History
#2 Updated by CD FW-廖涛 about 2 years ago
- Status changed from New to ASSIGNED
- Assignee changed from CD FW-廖涛 to CD FW 曹覃刚
#3 Updated by CD FW 曹覃刚 about 2 years ago
■ 我的分析
-------------------------
06-09 15:09:44.571 1550 1681 I am_meminfo: [797745152,114495488,340852736,696602624,379938816]
①内存剩余100M, 内存占用几乎拉满了
06-09 15:10:25.629 1550 5023 E ActivityManager: ANR in com.ss.android.ugc.aweme (com.ss.android.ugc.aweme/.splash.SplashActivity)
06-09 15:10:25.629 1550 5023 E ActivityManager: PID: 22490
06-09 15:10:25.629 1550 5023 E ActivityManager: Reason: Input dispatching timed out (e87fdbe com.ss.android.ugc.aweme/com.ss.android.ugc.aweme.splash.SplashActivity (server) is not responding. Waited 5000ms for FocusEvent(hasFocus=false))
06-09 15:10:25.629 1550 5023 E ActivityManager: Parent: com.ss.android.ugc.aweme/.splash.SplashActivity
06-09 15:10:25.629 1550 5023 E ActivityManager: Frozen: false
06-09 15:10:25.629 1550 5023 E ActivityManager: Load: 35.01 / 28.59 / 13.2
06-09 15:10:25.629 1550 5023 E ActivityManager: ----- Output from /proc/pressure/memory -----
06-09 15:10:25.629 1550 5023 E ActivityManager: some avg10=13.28 avg60=9.22 avg300=7.92 total=41025350
06-09 15:10:25.629 1550 5023 E ActivityManager: full avg10=0.29 avg60=0.22 avg300=0.17 total=1985720
06-09 15:10:25.629 1550 5023 E ActivityManager: ----- End output from /proc/pressure/memory -----
06-09 15:10:25.629 1550 5023 E ActivityManager:
06-09 15:10:25.629 1550 5023 E ActivityManager: CPU usage from 0ms to 22971ms later (2023-06-09 15:10:02.593 to 2023-06-09 15:10:25.564):
06-09 15:10:25.629 1550 5023 E ActivityManager: 90% 2691/hht_ota_mgr: 36% user + 54% kernel
06-09 15:10:25.629 1550 5023 E ActivityManager: 38% 22444/com.tencent.qqlive: 28% user + 9.8% kernel / faults: 37958 minor 40 major
06-09 15:10:25.629 1550 5023 E ActivityManager: 37% 22490/com.ss.android.ugc.aweme: 20% user + 16% kernel / faults: 104905 minor 1068 major
06-09 15:10:25.629 1550 5023 E ActivityManager: 36% 96/kswapd-1:0: 0% user + 36% kernel
06-09 15:10:25.629 1550 5023 E ActivityManager: 89% TOTAL: 41% user + 40% kernel + 0.9% iowait + 2.7% irq + 3.3% softirq
06-09 15:10:25.629 1550 5023 E ActivityManager: CPU usage from 55ms to 642ms later (2023-06-09 15:10:02.649 to 2023-06-09 15:10:03.235):
06-09 15:10:25.629 1550 5023 E ActivityManager: 94% 2691/hht_ota_mgr: 44% user + 50% kernel
06-09 15:10:25.629 1550 5023 E ActivityManager: 94% 2696/event_loop: 44% user + 50% kernel
②cpu使用率也差不多90%，负荷很高，起了很多任务
③hht_ota_mgr的cpu使用率异常
-------------------------
原因如上述3点
■ 下一步计划
1.hht_ota_mgr待客户分析结果
2.待任务数量控制功能合入，也许能改善
#4 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from ASSIGNED to RESOLVED
- Assignee changed from CD FW 曹覃刚 to CDTS_Test 吴诗雨
- Resolution changed from -- to DUPLICATE
转到JIRA上跟踪
#5 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
#6 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from VERIFIED to CLOSED