Bug #118919

【AF】【EVT3】【Monkey】113版本跑完monkey后静置——断电重启——静置——设备冻屏（投屏可正常使用）

Added by CD TEST-方永红 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-28
Priority:UrgentDue date:
Assignee:CD TEST-方永红% Done:

0%

Category:依赖客户及其供应商解决
Target version:-
Need_Info:-- Found Version:113
Resolution:-- Degrated:--
Severity:Critical Verified Version:
Reproducibility:Rarely Fixed Version:
Test Type:Monkey Test Root cause:

Description

【测试步骤】
1、设备monkey测试13H
2、手动停止
3、静置
4、断电重启
5、静置

【测试结果】
设备处于屏保页面，设备冻屏，滑动无响应
getevent有事件，投屏可正常操作

History

#2 Updated by CD FW 曹覃刚 about 2 years ago

  • Category changed from CD-FW to BSP
  • Assignee changed from CD FW 曹覃刚 to CD BSP-余霄

■ 我的分析
①触摸滑动屏幕没有任何反应，但是投屏软件上是可以正常操作的
②adb shell getevent rtl 有输出，但是输出与正常的输出有差异，有问题的输出没有BTN_TOUCH DOWN和UP的输出，猜测这个可能导致上报的事件有问题，因此无法正常处理
---------
在复现问题的屏幕上，一次完整的滑动如下
[ 84501.415359] /dev/input/event2: EV_ABS ABS_MT_TRACKING_ID 0000014c
[ 84501.415359] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000726
[ 84501.415359] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000269
[ 84501.415359] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 0
[ 84501.542706] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 0000071c
[ 84501.542706] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000026d
[ 84501.542706] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 7
[ 84501.552999] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000719
[ 84501.552999] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000026e
[ 84501.552999] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 97
[ 84501.563030] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000717
[ 84501.563030] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 99
[ 84501.573019] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000715
[ 84501.573019] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000026f
[ 84501.573019] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 100
[ 84501.583039] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000713
[ 84501.583039] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000270
[ 84501.583039] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 99
[ 84501.593164] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 00000711
[ 84501.593164] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 98
[ 84501.603057] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 0000070f
[ 84501.603057] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 101
[ 84501.613256] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 0000070e
[ 84501.613256] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 98
[ 84501.623351] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 0000070d
[ 84501.623351] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 99
[ 84501.643733] /dev/input/event2: EV_ABS ABS_MT_TRACKING_ID ffffffff
[ 84501.643733] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 49

在正常的屏幕上
[ 6167.906569] /dev/input/event2: EV_ABS ABS_MT_TRACKING_ID 0000004f
[ 6167.906569] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006cc
[ 6167.906569] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000024d
[ 6167.906569] /dev/input/event2: EV_KEY BTN_TOUCH DOWN
[ 6167.906569] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 0
[ 6168.074794] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006c1
[ 6168.074794] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000252
[ 6168.074794] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 5
[ 6168.084233] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006be
[ 6168.084233] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000254
[ 6168.084233] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 105
[ 6168.093834] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006bb
[ 6168.093834] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000256
[ 6168.093834] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 104
[ 6168.104929] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006b8
[ 6168.104929] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000257
[ 6168.104929] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 90
[ 6168.113985] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006b5
[ 6168.113985] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 00000259
[ 6168.113985] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 110
[ 6168.124152] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006b2
[ 6168.124152] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000025a
[ 6168.124152] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 98
[ 6168.134163] /dev/input/event2: EV_ABS ABS_MT_POSITION_X 000006af
[ 6168.134163] /dev/input/event2: EV_ABS ABS_MT_POSITION_Y 0000025b
[ 6168.134163] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 99
[ 6168.170492] /dev/input/event2: EV_ABS ABS_MT_TRACKING_ID ffffffff
[ 6168.170492] /dev/input/event2: EV_KEY BTN_TOUCH UP
[ 6168.170492] /dev/input/event2: EV_SYN SYN_REPORT 00000000 rate 27
---------
③屏端也一直在报下面的错误
---------
000426_persist_04438_230628_174215.log:362:06-28 17:42:40.362 0 0 E [77658.280844] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:388:06-28 17:42:44.002 0 0 E [77661.920826] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:392:06-28 17:42:44.618 0 0 E [77662.536857] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:414:06-28 17:42:48.874 0 0 E [77666.793349] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:415:06-28 17:42:49.122 0 0 E [77667.040345] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:439:06-28 17:42:53.130 0 0 E [77671.048939] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:447:06-28 17:42:54.242 0 0 E [77672.160332] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:464:06-28 17:42:57.386 0 0 E [77675.304911] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:474:06-28 17:42:59.362 0 0 E [77677.280354] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:498:06-28 17:43:01.641 0 0 E [77679.560800] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:513:06-28 17:43:04.482 0 0 E [77682.400537] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:518:06-28 17:43:05.898 0 0 E [77683.817119] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:544:06-28 17:43:09.602 0 0 E [77687.520355] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:566:06-28 17:43:10.153 0 0 E [77688.073373] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:698:06-28 17:43:14.410 0 0 E [77692.328870] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:699:06-28 17:43:14.722 0 0 E [77692.640603] link_delay_work_func: DTC_ETH: SQI=0, link=0
000426_persist_04438_230628_174215.log:761:06-28 17:43:18.666 0 0 E [77696.585140] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(29)
000426_persist_04438_230628_174215.log:766:06-28 17:43:19.842 0 0 E [77697.760327] link_delay_work_func: DTC_ETH: SQI=0, link=0
---------

根据上述三点的分析，应该是屏端硬件问题，需要BSP的同学帮忙分析看看

■ 下一步计划
BSP的同学帮忙分析看看

#3 Updated by CD BSP-余霄 about 2 years ago

点击后，固件无按压事件上报，怀疑与固件上报数据缺失导致

#4 Updated by CD BSP-余霄 almost 2 years ago

  • Category changed from BSP to 依赖客户及其供应商解决
  • Status changed from New to RESOLVED
  • Assignee changed from CD BSP-余霄 to CD TEST-方永红

已于供应商同步状态，设备按压后无抬起事件。
主机端无法处理该问题，需更新固件解决，目前等待供应商RELEASE正式固件。

#5 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to NEED_INFO
  • Assignee changed from CD TEST-方永红 to CD BSP-余霄

请确认修改项及测试需要注意的地方

#6 Updated by CD BSP-余霄 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED
  • Assignee changed from CD BSP-余霄 to CD TEST-方永红

目前新版本固件已合入，旧版本固件/TP问题请关闭，后续如果新固件还有问题，请提新BUG

#7 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#8 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

Also available in: Atom PDF