Bug #118964
【BSP】【EVT3】【TP】【偶现】116版本OTA压测时,设备出现黑屏,TP无事件上报
Status: | CLOSED | Start date: | 2023-07-03 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | 移动测试一组_CDTS 刘强 | % Done: | 100% | |
Category: | BSP | |||
Target version: | - | |||
Need_Info: | -- | Found Version: | 0116 | |
Resolution: | -- | Degrated: | -- | |
Severity: | Major | Verified Version: | ||
Reproducibility: | Occasionally | Fixed Version: | ||
Test Type: | ST | Root cause: |
Description
【前提条件】
None
【测试步骤】
1. 通过中控触发OTA升级
2. 副屏升级成功后检查基本功能
【预期结果】
2 设备可以正常升级
【实际结果】
2 设备复现了升级失败的情况(网络断开了链接和中控直接)之后,进入设备settings查看开机时间,放置几分钟后,发现点击屏幕无法点亮,TP无事件上报,投屏正常
History
#1 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
问题发生时间:10:13,其余日志:ftp://cdiot@192.168.87.46/Figure/log/118960/0703.zip
#2 Updated by CD BSP-余霄 almost 2 years ago
- Status changed from New to RESOLVED
- Assignee changed from CD BSP-余霄 to 移动测试一组_CDTS 刘强
- % Done changed from 0 to 100
由于内部屏端使用的是旧MCU固件,发生问题时黑屏恢复方案是通过屏端DTC来进行检测,所以无法恢复。
目前最新版本黑屏检测方案通过加解串器来判断,请帮忙验证该问题是否FIX。
#3 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago
Release 120版本
Release 122版本
验证未复现,继续跟踪一个版本不复现关闭
#4 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago
DB_0720 手动验证10次未复现
#5 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
Release :0126 压测合计70次,未复现该问题,暂时关闭
#6 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago
- Status changed from VERIFIED to CLOSED