Bug #114507

测试 Test-ST #113421: V4.0功能与专项测试

【BSP】【EVT1】【ST】【Tlog】【偶现】单独勾选TCP/QXDM log或其他日志点击start后,会偶现无法通过点击stop 停止的情况

Added by 移动测试一组_CDTS 刘强 over 2 years ago. Updated over 2 years ago.

Status:CLOSEDStart date:2022-12-12
Priority:HighDue date:2022-12-19
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:CD-FW
Target version:VX1_MCE_FSE_V5.0_20221230
Need_Info:-- Found Version:FlatBuild_HH_VX1_MCE_FSE.M.D.userdebug.01.00.X101.202212100313
Resolution:FIXED Degrated:No
Severity:Major Verified Version:
Reproducibility:Frequently Fixed Version:2022-12-20
Test Type:ST Root cause:打包服务的状态不对,导致第一次操作后再次操作可能出现无法停止收集并打包的问题。

Description

【前提条件】
None

【测试步骤】
1、设备烧机后,进入主界面
2、通过*#147#打开tlog,勾选TCP dump和QXDM日志
3、等待几十秒后,点击stop

【预期结果】
正常停止并日志生成

【实际结果】
一直处于Collect ongoing状态,无法停止

1.txt Magnifier (3.5 MB) 移动测试一组_CDTS 刘强, 2022-12-12 16:15

中科创达软件股份有限公司20221212-160955.mp4 (2.05 MB) 移动测试一组_CDTS 刘强, 2022-12-12 16:15

History

#1 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Subject changed from 【BSP】【EVT1】【ST】【Tlog】单独勾选TCP/QXDM log点击start后,无法通过点击stop 停止 to 【BSP】【EVT1】【ST】【Tlog】【偶现】单独勾选TCP/QXDM log或其他日志点击start后,会偶现无法通过点击stop 停止的情况
  • Reproducibility changed from Every time to Frequently

Others info:
在勾选其他logs时也偶现了这个情况,正在复现看能否找到必现步骤

#2 Updated by CDTS-TEST 周婷 over 2 years ago

  • Target version set to VX1_MCE_FSE_V5.0_20221230

#3 Updated by CDTS-TEST 周婷 over 2 years ago

  • Category changed from BSP to SYSTEM

#4 Updated by CD FW-廖涛 over 2 years ago

  • Category changed from SYSTEM to CD-FW
  • Status changed from New to ASSIGNED
  • Assignee changed from CD SYSTEM-夏旭 to CD FW-廖涛
  • Degrated deleted (--)

#5 Updated by CD FW-廖涛 over 2 years ago

  • Due date set to 2022-12-15
  • Status changed from ASSIGNED to RESOLVED
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIXED
  • Degrated set to No
  • Fixed Version set to 2022-12-15

■ Current conclusion
已调整打包服务状态同步及相关操作,并对打包过程提示进行优化。
提交:https://dev.thundercomm.com/gerrit/c/general/platform/vendor/thundercomm/apps/LogSystem/+/170561

■ My analysis
打包服务的状态不对,导致第一次操作后再次操作可能出现无法停止收集并打包的问题。

■ Next action
测试验证

#6 Updated by CD FW-廖涛 over 2 years ago

  • Status changed from RESOLVED to ASSIGNED
  • Fixed Version changed from 2022-12-15 to 2022-12-20

#7 Updated by IoT scm over 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
170561 general/platform/vendor/thundercomm/apps/LogSystem Pre_figure_turbox-c2130c-la1.1-qssi12-dev
AF:LogSystem: Fix package state is not correct, and could not stop possibly.
TC-RID: 1201-0201101
IssueID: TS-R-BUG-114507
Change-Id: Ia9f20aa8b2b4ba68a7ad45146564fe42383217c2

#8 Updated by CD FW-廖涛 over 2 years ago

  • Due date changed from 2022-12-15 to 2022-12-19
  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD FW-廖涛 to 移动测试一组_CDTS 刘强

#9 Updated by CD FW-廖涛 over 2 years ago

  • Root cause set to 打包服务的状态不对,导致第一次操作后再次操作可能出现无法停止收集并打包的问题。

#10 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证版本:FlatBuild_HH_VX1_MCE_FSE.M.R.userdebug.01.00.0061.X101
验证结果:验证通过

#11 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from VERIFIED to CLOSED

Also available in: Atom PDF