Bug #116780

【AF】【EVT1】【ST】【Memory】【3/3】文件屡次停止运行,且内容无法删除

Added by 移动测试一组_CDTS 刘强 over 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-03-07
Priority:NormalDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:CD-APP
Target version:-
Need_Info:-- Found Version:01.00.0079.X101
Resolution:FIXED Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:2023-04-10
Test Type:ST Root cause:编码问题

Description

【步骤】
当前复现的前情为:
首先在网页端下载爱奇艺客户端安卓版 -> 64位尝鲜版
进入文件查看
点击下载的apk,提示解析软件包时出错,无法安装
尝试删除apk,删除失败
反复多次打开apk,并尝试删除
然后就提示了“文件屡次停止运行”

【预期】
不出现该弹窗
可以正常删除apk

【实际】
弹出了文件屡次停止运行的弹窗
且下载的apk无法删除

【日志与截图】
如附件所示

文件屡次停止.png (92 KB) 移动测试一组_CDTS 刘强, 2023-03-07 16:25

tlog_8c7283e_014_0302062939.tar.gz (20.3 MB) 移动测试一组_CDTS 刘强, 2023-03-07 16:25

%e6%96%87%e4%bb%b6%e5%b1%a1%e6%ac%a1%e5%81%9c%e6%ad%a2

History

#1 Updated by CD FW 曹覃刚 over 2 years ago

  • Category changed from CD-FW to CD-APP
  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW 曹覃刚 to CD APP-王营

Hi 王营
之前黄鹏有处理过类似的问题,请帮忙检查,感谢

#2 Updated by CD APP-王营 over 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD APP-王营 to 移动测试一组_CDTS 刘强

未复现此问题,请提供具体下载apk的网页地址和崩溃时的Logcat信息

#3 Updated by CDTS-TEST 周婷 about 2 years ago

  • Severity changed from Normal to Major

#4 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from 移动测试一组_CDTS 刘强 to CD TPM-王祥林

需要确认为什么抓不到日志

#5 Updated by CD TPM-王祥林 about 2 years ago

  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from CD TPM-王祥林 to CD APP-王营

王营

1.确认一下是否是tlog缺失。
2.更新一下日志分析结论,下一步AI。

#6 Updated by CD APP-王宏 about 2 years ago

03-02 06:26:39.268 14426 14426 E AndroidRuntime: FATAL EXCEPTION: main
03-02 06:26:39.268 14426 14426 E AndroidRuntime: Process: com.android.documentsui:com.android.documentsui.services, PID: 14426
03-02 06:26:39.268 14426 14426 E AndroidRuntime: java.lang.NumberFormatException: For input string: "msf:56"
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at java.lang.Long.parseLong(Long.java:594)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at java.lang.Long.valueOf(Long.java:808)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.util.FileUtils.getFilePathByUri(FileUtils.java:56)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.services.FileOperationService.checkDeleteResult(FileOperationService.java:593)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.services.FileOperationService.cleanUpNotification(FileOperationService.java:469)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.services.FileOperationService.lambda$onFinished$0(FileOperationService.java:423)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.services.FileOperationService.$r8$lambda$055AYgx3B_x86IfVHJiTE-ZNMPo(Unknown Source:0)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.documentsui.services.FileOperationService$$ExternalSyntheticLambda2.run(Unknown Source:4)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:938)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:99)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at android.os.Looper.loopOnce(Looper.java:201)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at android.os.Looper.loop(Looper.java:288)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:7880)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
03-02 06:26:39.268 14426 14426 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1009)

#7 Updated by CD APP-王宏 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD APP-王营 to 移动测试一组_CDTS 刘强
  • % Done changed from 0 to 100
  • Resolution changed from -- to FIXED
  • Fixed Version set to 2023-04-10
  • Root cause set to 编码问题

■ Current conclusion
已入库
■ My analysis
已经跟随 https://share.thundersoft.com/redmine/issues/117143 解决了
■Submit URL
https://dev.thundercomm.com/gerrit/c/general/platform/packages/apps/DocumentsUI/+/190796

#8 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证版本:0090
验证结果:未复现

#9 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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