Bug #117703
【IOVDEV-25020】【VC1】【0072】【台架】【EE环境】【副屏】提示系统界面无响应
| Status: | CLOSED | Start date: | 2023-04-27 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
| Category: | CD-FW | |||
| Target version: | - | |||
| Need_Info: | TEST | Found Version: | 中控版本：
副屏版本：01.00.0094.C103 |
|
| Resolution: | -- | Degrated: | -- | |
| Severity: | Normal | Verified Version: | ||
| Reproducibility: | Occasionally | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】：20230426 13：46
【前提条件】：车机上电，已连接WiFi
【操作步骤】
1. 查看设置各个界面，录屏查看设置的存储界面
2.查看副屏主界面
【实际结果】
1.偶发提示“系统界面无响应”
【期望结果】
1.系统界面正常响应
【车架号】：
【备注】：
UX：
UI：
UI动效：
【影响版本】：01.00.0094.C103
【硬件版本号】：/
【是否能恢复】：可恢复
History
#1 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from New to NEED_INFO
- Assignee changed from CD FW 曹覃刚 to CDTS_Test 吴诗雨
- Need_Info changed from -- to TEST
Hi 诗雨
请帮忙取一下完整的日志, 要包含ANR文件
谢谢
#2 Updated by CDTS_Test 吴诗雨 about 2 years ago
- File 11点45分打开多个应用时提示系统界面没有响应.7z added
- Assignee changed from CDTS_Test 吴诗雨 to CD FW 曹覃刚
log已更新
#3 Updated by CD FW 曹覃刚 about 2 years ago
- Assignee changed from CD FW 曹覃刚 to CDTS_Test 吴诗雨
Hi 诗雨
11点45分打开多个应用时提示系统界面没有响应.7z
该日志仅为logcat日志，不是完整的日志包
需要提供完整的tlog日志包，我们需要根据其中的anr文件来分析此问题
谢谢
#4 Updated by CDTS_Test 吴诗雨 about 2 years ago
客户在0095版本暂未复现，继续追踪两个版本
#5 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
#6 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#7 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from VERIFIED to CLOSED