Bug #117750

【IOVDEV-25381】【IOV测试】【VC1】【0094】【台架】【EE环境】【副屏】王者荣耀打不开

Added by CDTS_TEST 王成 over 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-04
Priority:HighDue date:
Assignee:CDTS_TEST 王成% Done:

0%

Category:CD-APP
Target version:-
Need_Info:-- Found Version:01.00.0094.c103
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

【操作步骤】
1.点击打开王者荣耀

2.连接自己手机热点
【实际结果】
1.王者荣耀打不开
【期望结果】
1.可以操作游戏

b2f7f95f-7abb-4b20-809c-c8af306f18c4.jpg (168 KB) CDTS_TEST 王成, 2023-05-04 17:00

3799e806-6b93-4331-b0d1-3c5df0a81474.jpg (132 KB) CDTS_TEST 王成, 2023-05-04 17:00

042808.txt Magnifier (4.05 MB) CDTS_TEST 王成, 2023-05-04 17:00

042902.txt Magnifier (3.88 MB) CDTS_TEST 王成, 2023-05-04 17:00

0429021.txt Magnifier (3.88 MB) CDTS_TEST 王成, 2023-05-04 17:00

视频.mp4 (3.39 MB) CDTS_TEST 王成, 2023-05-04 20:26

B2f7f95f-7abb-4b20-809c-c8af306f18c4 3799e806-6b93-4331-b0d1-3c5df0a81474

History

#1 Updated by CD APP-王营 over 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD APP-王营 to CDTS_TEST 王成

■ Current conclusion

从Log中可知王者荣耀应用发生ANR,王者荣耀的ANR是由于之前的media相关ANR引发,猜测此问题和音频焦点相关,需要根据trace文件进行分析。
Log中第一个ANR:WindowManager: ANR in bubei.tingshu/bubei.tingshu.listen.mediaplayer3.ui.activity.MediaPlayerActivity3
此软件为音频播放软件

■ Next action

请测试帮忙复现此问题在问题发生时抓取Tlog

#2 Updated by CDTS_TEST 王成 over 2 years ago

#3 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

客户方操作不当造成

#4 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#5 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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