Bug #117767
【IOVDEV-25544】【VC1】【0094】【台架】【EE环境】【副屏】【设置】应用了解详情页无法打开
| Status: | CLOSED | Start date: | 2023-05-05 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
| Category: | 依赖客户及其供应商解决 | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 01.00.0094.c103 | |
| Resolution: | -- | Degrated: | -- | |
| Severity: | Normal | Verified Version: | ||
| Reproducibility: | Every time | Fixed Version: | ||
| Test Type: | ST | Root cause: | 网络问题。 |
Description
环境信息】EE环境
【问题出现时间】：20230504 15：14
【前提条件】：1.副屏已上电
2.默认应用页
3.打开链接页
4.打开支持的链接开启
【操作步骤】
1.在默认打开页面
2.点击最下方了解详情链接
【实际结果】
1.Edge浏览器应用链接详情显示正常，无法访问此页面
【期望结果】
1.页面跳转到Edge浏览器
2.Edge浏览器应用链接详情显示正常
【备注】：
【影响版本】：01.00.0094.c103
【硬件版本号】：
飞书20230504-163614.mp4 (4.4 MB)
050403.txt 
(4.31 MB)
597f771f-634f-42c5-b44d-cd7016571e0e.jpg (66.1 KB)
screen-20230428-115653.mp4 (3.77 MB)
History
#1 Updated by CD FW-廖涛 about 2 years ago
- File screen-20230428-115653.mp4 added
- Category changed from CD-FW to 依赖客户及其供应商解决
- Status changed from New to NEED_INFO
- Assignee changed from CD FW-廖涛 to CDTS_Test 吴诗雨
- Root cause set to 网络问题。
■ My analysis
由于“了解详情”打开的是谷歌的网站，所以访问并不稳定，可能需要外网 VPN。我这边的网络是可以正常打开的（见附件）。
综上，无需处理。
■ Next action
测试验证并同步客户。
#2 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
#3 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#4 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from VERIFIED to CLOSED