Bug #117837

【IOVDEV-25480】【内部】【VC1】【0094】【台架】【EE环境】【副屏】静态老化测试蓝牙长时间连接，自动断开

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-09
Priority:HighDue date:
Assignee:CDTS_TEST 王成% Done:

0%

Category:LC
Target version:-
Need_Info:-- Found Version:01.00.0094.c103
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

环境信息】EE环境
【问题出现时间】：20230503 20：00 — 20230504 08:40
【前提条件】：副屏上电
【操作步骤】
1.连接游戏手柄蓝牙设备

2.连接时长超过12h

【实际结果】
1.蓝牙自动断开
【期望结果】
1.长时间连接稳定不会自动断开

【备注】：

【影响版本】：01.00.0094.c103
【硬件版本号】：

d8ac4647-d0da-4843-a8da-07538cf1ff36.jpg (146 KB) CDTS_Test 吴诗雨, 2023-05-09 15:30

logcat_0504.log (4.37 MB) CDTS_Test 吴诗雨, 2023-05-09 15:30

D8ac4647-d0da-4843-a8da-07538cf1ff36

History

#1 Updated by CDTS_Test 吴诗雨 about 2 years ago

SC:2131-522-000
PN:BD3NH-A00
型号：BTP-BD3NH
北通手游P1游戏手柄-蓝牙版

#2 Updated by CD FW-廖涛 about 2 years ago

  • Category changed from CD-FW to LC
  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW-廖涛 to CD LC 陶洪普

哈喽，洪普：
麻烦看下蓝牙连接的这个问题。

#3 Updated by CDTS_Test 吴诗雨 about 2 years ago

连接时长超过12H断开，由于长时间测试发生，没有视频

#4 Updated by CD LC 陶洪普 about 2 years ago

  • Status changed from ASSIGNED to NEED_INFO

logcat_0504.log 日志记录
开始时间：03-29 03:40:59
结束时间：04-02 12:14:56

在这个过程中对手柄设备 'BETOP BD3NH BFM' MAC 80:e4:da:19:15:07
有一次连接　发生在04-02 12:09
－－－－－－－－－－－－－
04-02 12:09:06.862 1988 2983 V bt_stack: [VERBOSE1:gatt_main.cc(617)] GATT ATT protocol channel with BDA: 80:e4:da:19:15:07 is connected
04-02 12:09:06.862 1988 2983 V bt_stack: [VERBOSE1:gatt_utils.cc(376)] gatt_is_bda_in_the_srv_chg_clt_list: 80:e4:da:19:15:07
．．．
04-02 12:09:07.168 1531 1794 I EventHub: New device: id=7, fd=322, path='/dev/input/event4', name='BETOP BD3NH BFM', classes=KEYBOARD | GAMEPAD | JOYSTICK | EXTERNAL, configuration='', keyLayout='/system/usr/keylayout/Generic.kl', keyCharacterMap='/system/usr/keychars/Generic.kcm', builtinKeyboard=false,
04-02 12:09:07.168 1531 1794 I InputReader: Device added: id=7, eventHubId=7, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d',sources=0x01000511

在这个时间内，未看到断开，与问题描述＂连接后经过长时间断开＂（日志记录最后时间04-02 12:14，日志中又一次连接在04-02 12:09，在这之前无bt_stack关键字日志）

#5 Updated by CD LC 陶洪普 about 2 years ago

  • Assignee changed from CD LC 陶洪普 to CDTS_Test 吴诗雨

Hi,

请确认上一条comment分析．

【问题出现时间】：20230503 20：00 — 20230504 08:40

日志中时间与上面时间不符，请同步更新设备时间，方便查看．

1.长时间连接稳定不会自动断开

从日志描述看，该手柄支持BLE，连接后如果一段时间无操作，是已配对状态．

对＂不会自动断开＂这个预期结果的原因是？
在一段时间无操作后，查看状态是断开，操作手柄是否可自动快速重连？　请帮忙确认．（如果可以，对BLE，认为是正常结果，请确认）

#6 Updated by CDTS_TEST 王成 about 2 years ago

已让客户做再次验证

#7 Updated by CDTS_TEST 王成 about 2 years ago

客户反馈：
1、蓝牙手柄电量充足

2、蓝牙手柄长时间静置无操作后自动断开连接

3、连接后一段时间无操作自动断开连接，操作手柄不能自动快速重连

ftp://cdiot@192.168.87.46/Pre_figure/Test_Log/Bug_117837/051205.tar.zip

#8 Updated by CDTS_TEST 王成 about 2 years ago

  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from CDTS_Test 吴诗雨 to CD LC 陶洪普

#9 Updated by CD LC 陶洪普 about 2 years ago

操作手柄不能自动快速重连

该场景下,是手柄发起连接,检查日志中是否有再次连接的信息中.

#10 Updated by CDTS-TEST 周婷 about 2 years ago

  • Severity changed from Normal to Major

客户B类，提高优先级

#11 Updated by CD LC 陶洪普 about 2 years ago

ftp://cdiot@192.168.87.46/Pre_figure/Test_Log/Bug_117837/051205.tar.zip

日志中记录的时间
Start: 23-05-12 14:11:25
End: 23-05-12 15:17:31
１个小时多点
在这个期间，有三次设备的Add 和　remove.
14:34:06(Added) 14:51:14(Removed)
14:54:14(Added) 15:05:07(Removed)
15:07:03(Added) 15:17:04(Removed)
--------------
000064_manual_00020_230512_143403.log:05-12 14:34:06.526 1512 1756 I InputReader: Device added: id=7, eventHubId=7, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d',sources=0x01000511
000064_manual_00032_230512_144951.log:05-12 14:51:14.789 1512 1756 I InputReader: Device removed: id=7, eventHubId=7, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d', sources=0x01000511

000064_manual_00034_230512_145317.log:05-12 14:54:14.616 1512 1756 I InputReader: Device added: id=8, eventHubId=8, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d',sources=0x01000511
000064_manual_00043_230512_150434.log:05-12 15:05:07.655 1512 1756 I InputReader: Device removed: id=8, eventHubId=8, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d', sources=0x01000511

000064_manual_00044_230512_150615.log:05-12 15:07:03.484 1512 1756 I InputReader: Device added: id=9, eventHubId=9, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d',sources=0x01000511
000064_manual_00007_230512_151552.log:05-12 15:17:04.173 1512 1756 I InputReader: Device removed: id=9, eventHubId=9, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d', sources=0x01000511

3、连接后一段时间无操作自动断开连接，操作手柄不能自动快速重连

对描述＂操作手柄不能自动快速重连＂，　未说明发生时间．
＂连接后一段时间无操作自动断开连接＂　断开时间段是　这三次连接的中间时间吗？
14:34:06(Added)～14:51:14(Removed)
14:54:14(Added)～15:05:07(Removed)
15:07:03(Added)～15:17:04(Removed)

#12 Updated by CDTS-TEST 周婷 about 2 years ago

  • Priority changed from Normal to High

#13 Updated by CD LC 陶洪普 about 2 years ago

更新
今天下午与客户测试在线同步，对于问题发生时间和细节未详细记录。客户测试回复再复现，提供复现时间点和视频。

#15 Updated by CD LC 陶洪普 about 2 years ago

提供复现时间点和视频。

测试未提供复现时间点和视频信息．

#16 Updated by CDTS_TEST 王成 about 2 years ago

2023-0518-19:58分连接-20:12分左右断开

#17 Updated by CD LC 陶洪普 about 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD LC 陶洪普 to CDTS_TEST 王成

ftp://cdiot@192.168.87.46/Pre_figure/Test_Log/Bug_117837/051802.tar.gz

zai Comment #5中已说明该链接是GATT，长时间无操作，未省电，会断开。
在之后的更新描述断开后无法连接。从这份日志说明 “19:58分连接-20:12分左右断开”。
--------------------------
000083_manual_00042_230518_195140.log:05-18 19:52:10.198 1485 1755 I InputReader: Device removed: id=8, eventHubId=8, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d', sources=0x01000511

000083_manual_00003_230518_195825.log:05-18 19:58:51.296 1485 1755 I InputReader: Device added: id=9, eventHubId=9, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d',sources=0x01000511

000083_manual_00030_230518_201132.log:05-18 20:12:01.899 1485 1755 I InputReader: Device removed: id=9, eventHubId=9, name='BETOP BD3NH BFM', descriptor='fcec3db56800a033bca7c657f9b6bc79876c7b1d', sources=0x01000511

--------------------------
从日志看该断开时正常的。

05-18 20:12:01.854 2215 3558 V bt_stack: [VERBOSE1:gatt_main.cc(617)] GATT ATT protocol channel with BDA: 80:e4:da:19:15:07 is disconnected
05-18 20:12:01.857 2215 3558 V bt_stack: [VERBOSE1:bta_gattc_main.cc(361)] bta_gattc_hdl_event: Event:BTA_GATTC_INT_DISCONN_EVT
05-18 20:12:01.857 2215 3558 V bt_stack: [VERBOSE1:bta_gattc_utils.cc(678)] disconnection ID:3 not used by BTA
05-18 20:12:01.857 2215 3558 V bt_stack: [VERBOSE1:bta_gattc_main.cc(385)] Ignore unknown conn ID: 3
05-18 20:12:01.857 2215 3558 V bt_stack: [VERBOSE1:bta_gattc_main.cc(361)] bta_gattc_hdl_event: Event:BTA_GATTC_INT_DISCONN_EVT
05-18 20:12:01.857 2215 3558 V bt_stack: [VERBOSE1:bta_gattc_main.cc(305)] bta_gattc_sm_execute: State 0x02 [GATTC_CONN_ST], Event 0x1f10[BTA_GATTC_INT_DISCONN_EVT]
05-18 20:12:01.857 821 821 I _handler: DeviceWakeUp: Writing IBS_WAKE_IND

如“【期望结果】1.长时间连接稳定不会自动断开”，如果无操作下，也不允许期望断开，认为不合理，不符合BLE特征。请确认。
从日志中看，是正常现象。请确认，谢谢！

#18 Updated by CDTS_TEST 王成 about 2 years ago

客户回复：经复测蓝牙手柄与副屏长时间连接会自动断开不会回连，蓝牙鼠标也会断开，断开之后移动鼠标会自动回连
未标明是否继续跟踪，等待客户更新状态

#19 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED

#20 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#21 Updated by 物联网测试组_TSCD 王维 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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