Bug #117965
【PVC1-1314】-【质量】【OTA】单件升级，FSE-M OTA升级在未进入升级条时失败
| Status: | CLOSED | Start date: | 2023-05-16 | ||
|---|---|---|---|---|---|
| Priority: | High | Due date: | |||
| Assignee: | 移动测试一组_CDTS 刘强 | % Done: | 80% | ||
| Category: | BSP | ||||
| Target version: | - | ||||
| Need_Info: | -- | Found Version: | 01.00.0095.C103 | ||
| Resolution: | -- | Degrated: | -- | ||
| Severity: | Critical | Verified Version: | |||
| Reproducibility: | Every time | Fixed Version: | |||
| Test Type: | ST | Root cause: |
Description
LJD8BB3F2P0000700
【车辆环境】EE
【车辆版本】
IDCM: 0075
CGW: 01060061A107
FSE-M: 01000086C102——》01.00.0095.C103
【问题描述】单件升级，ADCM升级失败
【问题时间】2023-05-11 21:23:51
【推送任务】0511-700-FSE-M
【问题日志】见附件 0511-700-FSE-M
0511-700-FSE-M.txt 
(738 KB)
image-2023-05-12-09-47-39-054.png (15.4 KB)
image-2023-05-12-18-57-17-132.png (16.1 KB)
History
#1 Updated by CDTS_TEST 王成 about 2 years ago
客户反馈：
已换95版本FSE-M，但fota后台无法上报版本
目前新换上的FSE-M无法建联，FSE-M的件存在问题，导致以太网连接存在问题
#2 Updated by CDTS-TEST 周婷 about 2 years ago
- Assignee set to CD BSP 叶鹏
- Priority changed from Normal to High
#3 Updated by CD BSP 叶鹏 about 2 years ago
- Status changed from New to RESOLVED
- Assignee changed from CD BSP 叶鹏 to CDTS_TEST 王成
- % Done changed from 0 to 80
和客户沟通，真正的问题应该是hht_ota_mgr刷机后没有正常启动或者是权限被拒绝
需要客户提供日志，找到不启动或者权限拒绝的原因；并调查为啥恢复出场设置即可正常，是否是恢复出场设置之后客户的配置文件被还原了
#4 Updated by CD BSP 叶鹏 about 2 years ago
- Status changed from RESOLVED to NEED_INFO
- Assignee changed from CDTS_TEST 王成 to CD BSP 叶鹏
#5 Updated by CDTS_TEST 王成 about 2 years ago
- Subject changed from 【PVC1-1314】-【质量】【OTA】单件升级，FSE-M OTA升级在未进入升级条时失败 1 之 23 这已经是第一个问题 下个问题'PVC1-1143' 返回到搜索 to 【PVC1-1314】-【质量】【OTA】单件升级，FSE-M OTA升级在未进入升级条时失败
#6 Updated by CD BSP 叶鹏 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
- Assignee changed from CD BSP 叶鹏 to 移动测试一组_CDTS 刘强
定位到是以前刷过userdebug版本，然后直接刷的user版本，需要在刷写user版本后恢复出厂设置
#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
- Status changed from RESOLVED to VERIFIED
烧写0086 usedebug版本后，qile烧写0095 user版本，然后使用中控升级
复现问题升级失败，TCP连接失败
恢复出厂后，重新升级，升级成功，因此关闭此issue
#8 Updated by 移动测试一组_CDTS 刘强 about 2 years ago
- Status changed from VERIFIED to CLOSED