Bug #118180

测试 Test-ST #114575: V5.0功能测试票

测试 Test-ST #114577: Launcher/SystemUI

【AF】【EVT3】【桌面】在桌面上点击网易云音乐无法打开该应用

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-05-23
Priority:NormalDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

0%

Category:窗口定制
Target version:-
Need_Info:TEST Found Version:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0102.C103(X103)
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:Free Test Root cause:

Description

【测试步骤】
通过应用宝下载安装“网易云音乐”,在桌面上点击“网易云音乐”图标
【预期结果】
以小窗形式打开“网易云音乐”
【测试结果】
未打开网易云音乐,进入recent页显示异常
备注:通过应用宝下载安装,版本8.9.91

523.txt Magnifier (6.15 MB) 物联网测试组_CDTS 唐霞 , 2023-05-23 14:44

中科创达软件股份有限公司20230523-144335.mp4 (5.65 MB) 物联网测试组_CDTS 唐霞 , 2023-05-23 14:44

device-2023-05-25-192732.mp4 - C103不复现 (22.8 MB) CD FW-鲁凯峰, 2023-05-25 19:31


Related issues

Related to Figure - Bug #118878: 【EVT】【AF】【副屏】【原神】打开原神黑屏 New 2023-06-21
Related to Figure - Bug #118835: 【VC1】【0110】【实车】【EE环境】【副屏】网易云音乐收入手机号点击登陆,程序闪退 CLOSED 2023-06-19

History

#1 Updated by CD FW 曹覃刚 about 2 years ago

  • Category changed from CD-FW to 窗口定制
  • Status changed from New to ASSIGNED
  • Assignee changed from CD FW 曹覃刚 to CD FW-鲁凯峰

小窗相关,请帮忙解析

#2 Updated by CD FW-鲁凯峰 about 2 years ago

从日志看是启动的时候网易云音乐的进程挂了

05-23 06:49:29.459 1527 2061 I ActivityTaskManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.netease.cloudmusic/.activity.IconChangeDefaultAlias} from uid 10075

05-23 06:49:30.219 8015 8015 I auditd : type=1400 audit(0.0:8095): avc: denied { ptrace } for comm="ease.cloudmusic" scontext=u:r:zygote:s0 tcontext=u:r:untrusted_app_29:s0:c125,c256,c512,c768 tclass=process permissive=1 app=com.netease.cloudmusic

05-23 06:49:30.326 1527 1667 I ActivityManager: Start proc 8147:com.netease.cloudmusic:browser/u0a125 for service {com.netease.cloudmusic/com.netease.cloudmusic.module.webview.BrowserPreService}

05-23 06:49:30.344 1527 1725 I ActivityManager: Process com.netease.cloudmusic (pid 8015) has died: fg TOP

挂了的原因看起来有点像是selinux权限的问题, zygote进程没有untrusted_app_29类型的process的ptrace权限

还需要在进一步分析com.netease.cloudmusic挂掉的原因

#3 Updated by CD FW-鲁凯峰 about 2 years ago

  • File device-2023-05-25-192732.mp4 added
  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD FW-鲁凯峰 to 物联网测试组_CDTS 唐霞
  • Need_Info changed from -- to TEST

在FlatBuild_HH_MCE_FSE.M.D.user.01.00.C103上测试不复现

通过以下步骤测试,网易云音乐可以正常以小窗形式打开

【测试步骤】
通过应用宝下载安装“网易云音乐”,在桌面上点击“网易云音乐”图标

请提供更加详细的测试步骤或者前提条件,如果不复现,请关闭该问题

#4 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from 物联网测试组_CDTS 唐霞 to CD FW-鲁凯峰

通过应用宝下载安装后,点击打开弹出权限申请同意后app关闭,再次点击无法打开该应用

#5 Updated by CD FW-鲁凯峰 about 2 years ago

权限的问题,已经在编译版本验证

/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230529/202305291725-4048

问题不是必现的,上面的版本已经发给测试帮忙验证了

#6 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230529/202305291725-4048版本验证,该问题还是存在刷机后安装是可以正常打开的,卸载重装后又无打卡了

#7 Updated by CD FW-鲁凯峰 about 2 years ago

初步判断和网易云使用的版本有关系

NeteaseCloudMusic_Music_official_8.9.80.230427170413_3264.apk 可以正常使用

升级之后的版本不能正常打开
NeteaseCloudMusic_Music_official_8.9.90.230517230631_3264.apk

目前还在分析中

#8 Updated by CD FW-鲁凯峰 about 2 years ago

准备推不解,和Security组确认后,添加selinux权限的风险太大,不建议修改

#9 Updated by CD FW-鲁凯峰 about 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD FW-鲁凯峰 to 物联网测试组_CDTS 唐霞

从Bug#118835看,在最新的实车环境下,网易云崩溃的问题是由于自己原因造成,需要网易云自己去处理

https://share.thundersoft.com/redmine/issues/118835#change-554456

#10 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

网易云应用版本问题,更新最新版本后打开正常,关闭问题单

#11 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#12 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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