Bug #118210

【IOVDEV-29887】【内部】【VC1】【0095】【台架】【EE环境】【副屏】【第三方应用】腾讯会议无法听到成员讲话,没有音频播出

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-05-24
Priority:NormalDue date:
Assignee:CD TEST-方永红% Done:

100%

Category:AUDIO-FW
Target version:-
Need_Info:-- Found Version:【副屏版本号】:01.00.0095.C103
【中控版本号】:03.02.0080.C101.03_userdebug_2305121121
Resolution:FIXED Degrated:No
Severity:Normal Verified Version:106
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:腾讯会议的下行use case强制转为audio-playback-voip.

Description

【环境信息】:EE环境
【问题出现时间】:2023/05/23 10:48 第45次开机
【前提条件】:电源ON
【操作步骤】:
1、打开腾讯会议
2、接入AMP和中控
3、进入会议
4、成员讲话
5、腾讯会议为扬声器模式
【实际结果】
AMP没有声音
【期望结果】
AMP可以听到成员讲话
【备注】:
【应用版本】:
【硬件版本号】:不涉及
【副屏版本号】:01.00.0095.C103
【中控版本号】:03.02.0080.C101.03_userdebug_2305121121
【中控VIN】HRYTTESTVINMGM403
【第三方应用版本号】腾讯会议 3.16.3.477

录屏&log:https://ofs.human-horizons.com/#/download/index/irgJRJ6sNXU%3D

screen-20230523-111936.mp4 (10 MB) CDTS_Test 吴诗雨, 2023-05-24 16:07

History

#1 Updated by CDTS_Test 吴诗雨 about 2 years ago

客户测试反馈:
【副屏版本号】:01.00.0100.C103
【中控版本号】:03.02.0082.C102.02_userdebug_2305191401

使用0100版本测试失败,仍然听不到声音

#3 Updated by Multimedia组-RD3_TSCD 梁卿山 about 2 years ago

  • Status changed from New to ASSIGNED

HI ALL

当前分析:
根据复现日志来看,焦点申请没问题。
腾讯会议使用的use case为low-latency-playback,该通路可能导致了该问题。


05-24 19:33:14.696   813   853 D audio_hw_primary: select_devices for use case (low-latency-playback)
05-24 19:33:14.696   813   853 D audio_hw_primary: select_devices: changing use case low-latency-playback output device from(2: speaker, acdb 15) to (27: voice-speaker-stereo, acdb 15)

下一步:
咨询audio-bsp该通路是否可以拿来通话。

#4 Updated by Multimedia组-RD3_TSCD 梁卿山 about 2 years ago

HI ALL

和金泽沟通,发现low-latency-playback不能拿来做通话的下行通路。

该问题需要特殊处理,将腾讯会议的下行use case强制转为audio-playback-voip.

#5 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
202851 general/platform/hardware/qcom/audio Pre_figure_turbox-c2130c-la1.1-vendor-dev
MM: Audio: Fix some voiceless issues with VOIP app
Fix some voiceless issues with VOIP app
TC-RID: 0301-0900116
IssueID: TS-R-DF-118210
Change-Id: I82e358caf410d3d75ad09a4994705f10d84265d9

#6 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
202854 general/platform/frameworks/base Pre_figure_turbox-c2130c-la1.1-qssi12-dev
MM: Audio: Fix some voiceless issues with VOIP app
Fix some voiceless issues with VOIP app
TC-RID: 0301-0900116
IssueID: TS-R-DF-118210
Change-Id: I0a5b9bf2650bd50a92d800b3ec22b6450dcae632

#7 Updated by Multimedia组-RD3_TSCD 梁卿山 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from Multimedia组-RD3_TSCD 梁卿山 to CDTS_Test 吴诗雨
  • Resolution changed from -- to FIXED
  • Degrated changed from -- to No
  • Root cause set to 腾讯会议的下行use case强制转为audio-playback-voip.

HI 诗雨

该问题已经投入相关的patch修复,请使用5月26日后的版本进行验证,谢谢!

#8 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Assignee changed from CDTS_Test 吴诗雨 to 物联网测试组_CDTS 唐霞

Hi 唐霞,
麻烦帮忙在中控上验证一下,谢谢

#9 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Assignee changed from 物联网测试组_CDTS 唐霞 to CD TEST-方永红

#10 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from RESOLVED to VERIFIED
  • % Done changed from 0 to 100
  • Verified Version set to 106

6.1
验证通过

#11 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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