Bug #118417

【IOVDEV-31941】【内部】【VC1】【100】【台架】【EE环境】【副屏】进行monkey稳定性测试后,副屏自动黑屏

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-01
Priority:UrgentDue date:
Assignee:CDTS_Test 吴诗雨% Done:

0%

Category:黑屏
Target version:-
Need_Info:TEST Found Version:【中控版本号】:03.02.0086.C102

【副屏版本号】:01.00.100.c103
Resolution:FIXED Degrated:--
Severity:Critical Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

环境信息】EE环境
【问题出现时间】:20230531.21:56
【前提条件】:副屏上电

连接中控、时间与中控时间同步

电压12

网络连接情况正常

无开启开发者模式

副屏桌面无第三方应用

【操作步骤】
1.升级100副屏版本

2.副屏进行money稳定性测试
【实际结果】
1.副屏进行money稳定性测试,06.01号早上副屏自动黑屏
【期望结果】
1.副屏进行money稳定性测试,副屏持续运行,无黑屏现象

【备注】:
【当前开机次数】:副屏当前开机第132次
【百度应用版本】:10.6.1003.9
【硬件版本号】:

【中控版本号】:03.02.0086.C102

【副屏版本号】:01.00.100.c103

IDCM VIN:HRYTTESTVINMGM402

SN:HRYTTESTVINID0402

概率:此问题只出现一次

History

#1 Updated by CDTS_Test 吴诗雨 about 2 years ago

日志下载中,稍后上传

#3 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Subject changed from 【内部】【VC1】【100】【台架】【EE环境】【副屏】进行monkey稳定性测试后,副屏自动黑屏 to 【IOVDEV-31941】【内部】【VC1】【100】【台架】【EE环境】【副屏】进行monkey稳定性测试后,副屏自动黑屏

#4 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD FW 曹覃刚 to CDTS_Test 吴诗雨
  • Need_Info changed from -- to TEST

Hi 诗雨

ftp://cdiot@192.168.87.46/Pre_figure/Test_Log/Bug_118417

提供的实时日志,请帮忙获取历史日志,谢谢
已飞书同步

#5 Updated by CDTS_Test 吴诗雨 about 2 years ago

已同步jira

#6 Updated by CDTS_Test 吴诗雨 about 2 years ago

客户无法复现,进行稳定性测试正常,后续跟踪两个版本

#7 Updated by CD TEST-方永红 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED
  • Resolution changed from -- to FIXED

7.10
客户验证通过,同步关闭

#8 Updated by CD TEST-方永红 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#9 Updated by CD TEST-方永红 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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