Bug #118422

【系统】概率出现，usb连接PC，通过PC传输文件，传输文件完成后打开文件，通过本地APK安装应用，出现1次冻屏，2-3分钟后设备重启

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-06-01
Priority:HighDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

0%

Category:冻屏
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.D.user.01.00.C104(X104).202305291725（6/1早上版本）
Resolution:DUPLICATE Degrated:No
Severity:Major Verified Version:
Reproducibility:Frequently Fixed Version:
Test Type:Release Test Root cause:与 #118425 一样

Description

【测试步骤】
1.设备USB连接电脑，从电脑传输文件（客户提供的27个APK安装包）到设备
2.文件传输完成后进入文件安装应用
【预期结果】
可正常安装应用
【测试结果】
安装几个应用后，在文件中切换目录时出现冻屏，2-3分钟后设备自动重启

0601.log (5.28 MB) 物联网测试组_CDTS 唐霞 , 2023-06-01 13:55

tlog_647bd251_000067_0601021247.tar.gz (15.8 MB) 物联网测试组_CDTS 唐霞 , 2023-06-01 13:55

000067_persist_00662_230601_021101.log - log file (247 KB) CD SYSTEM-夏旭, 2023-06-01 16:31

anr_2023-06-01-02-11-08-302.txt Magnifier - anr file (696 KB) CD SYSTEM-夏旭, 2023-06-01 16:31

History

#1 Updated by CD SYSTEM-夏旭 about 2 years ago

1. 测试回复发生问题的时间：

出问题的时候北京时间11：30左右 现在15：42 设备当前时间6：22
   那么出设备出问题的时间在2：10多分左右
   从日志看，此时在安装这么多的APP
  000067_persist_00662_230601_021101.log:2261:06-01 02:11:47.793  1202  1816 D installd: Found quota mount /dev/block/dm-10 at /data
  000067_persist_00662_230601_021101.log:2262:06-01 02:11:47.793  1202  1816 D installd: Found quota mount /dev/block/dm-10 at /data/user/0
  000067_persist_00662_230601_021101.log:2264:06-01 02:11:47.794  1202  1816 D installd: Found storage mount /data/media at /mnt/pass_through/0/emulated
  000067_persist_00663_230601_021147.log:1051:06-01 02:11:48.768  1202  1816 W installd: Ignoring /data/data/com.qualcomm.qti.qms.service.connectionsecurity/lib with unexpected GID 0 
     instead of 10056
  000067_persist_00663_230601_021147.log:1062:06-01 02:11:48.789  1202  1816 W installd: Ignoring /data/data/com.android.webview/lib with unexpected GID 0 instead of 10066
  000067_persist_00663_230601_021147.log:1162:06-01 02:11:48.813  1202  1816 W installd: Ignoring /data/data/com.hryt.lebotp/lib with unexpected GID 0 instead of 10079
  000067_persist_00663_230601_021147.log:1164:06-01 02:11:48.825  1202  1816 W installd: Ignoring /data/data/com.qiyi.video.pad/lib with unexpected GID 0 instead of 10098
  000067_persist_00663_230601_021147.log:1165:06-01 02:11:48.826  1202  1816 W installd: Ignoring /data/data/com.tencent.qqmusicpad/lib with unexpected GID 0 instead of 10106
  000067_persist_00663_230601_021147.log:1166:06-01 02:11:48.835  1202  1816 W installd: Ignoring /data/data/com.ss.android.article.video.landscape/lib with unexpected GID 0 instead of 
   10101
  000067_persist_00663_230601_021147.log:1168:06-01 02:11:48.836  1202  1816 W installd: Ignoring /data/data/com.smile.gifmaker/lib with unexpected GID 0 instead of 10104
  000067_persist_00663_230601_021147.log:1228:06-01 02:11:49.086  1202  1816 D installd: Found quota mount /dev/block/dm-10 at /data
  000067_persist_00663_230601_021147.log:1229:06-01 02:11:49.086  1202  1816 D installd: Found quota mount /dev/block/dm-10 at /data/user/0

2. 从下面的log文件中发现system_server watch_dog 

log文件名：000067_persist_00662_230601_021101.log
  ANR文件名：anr_2023-06-01-02-11-08-302 
  06-01 02:11:08.281  1570  1668 I Watchdog: WAITED_HALF ------->system_server watch dog 
  06-01 02:11:08.285  1570  1668 I android_os_HwBinder: HwBinder: Starting thread pool for getting: ::IServiceManager/default
  06-01 02:11:08.301  1570  1668 I ActivityManager: dumpStackTraces pids=null nativepids=[832, 579, 580, 844, 1229, 1167, 1935, 1313, 677, 678, 1000, 1193, 555, 813, 877, 1203, 1204, 1013, 
     822, 826, 1210, 827, 828, 830, 1279]
  06-01 02:11:08.302  1570  1668 I ActivityManager: Dumping to /data/anr/anr_2023-06-01-02-11-08-302------->* (system_server anr文件)*
  06-01 02:11:08.302  1570  1668 I ActivityManager: Collecting stacks for pid 1570
  06-01 02:11:08.303  1570  1668 I system_server: libdebuggerd_client: started dumping process 1570  ------> 开始dump system_server 
  06-01 02:11:08.304  1570  1599 I system_server: Thread[2,tid=1599,WaitingInMainSignalCatcherLoop,Thread*=0xb4000074d854cb20,peer=0x13440738,"Signal Catcher"]: reacting to signal 3
  06-01 02:11:08.304   636   636 I tombstoned: registered intercept for pid 1570 and type kDebuggerdJavaBacktrace
  06-01 02:11:08.304  1570  1599 I system_server: 
  06-01 02:11:08.364  1570  1853 I HidlSensorManager: hidl_ssvc_poll: spurious wake up, back to work
  06-01 02:11:08.477   636   636 I tombstoned: received crash request for pid 1570
  06-01 02:11:08.477   636   636 I tombstoned: found intercept fd 512 for pid 1570 and type kDebuggerdJavaBacktrace
  06-01 02:11:08.477  1570  1599 I system_server: Wrote stack traces to tombstoned
  06-01 02:11:08.477   636   636 W tombstoned: missing output fd

3. ANR 发生时间

----- pid 1570 at 2023-06-01 02:11:08.304505476+0800 -----
   Cmd line: system_server
   Build fingerprint: 'HiPhi/PassengerDisplay_CN/PassengerDisplay:12/SKQ1.220201.001/3735:user/test-keys'
   ABI: 'arm64'
   Build type: optimized
   Zygote loaded classes=24882 post zygote classes=4079

4.综合上面的信息，请上层AF确认一下system_server是否异常

#2 Updated by CD SYSTEM-夏旭 about 2 years ago

  • Assignee changed from CD SYSTEM-夏旭 to CD FW 曹覃刚

#3 Updated by CD FW 曹覃刚 about 2 years ago

  • Status changed from New to RESOLVED
  • Assignee changed from CD FW 曹覃刚 to 物联网测试组_CDTS 唐霞
  • Resolution changed from -- to DUPLICATE
  • Degrated changed from -- to No
  • Root cause set to 与 #118425 一样

Hi 唐霞
这个问题与 #118425 问题一致
详细分析请见 #118425

#4 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#5 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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