Bug #118502
【IOVDEV-32508】【内部】【VC1】【0072】【台架】【EE环境】【副屏】游戏模式防打扰开始后游戏内跳转企业微信通话界面
| Status: | CLOSED | Start date: | 2023-06-03 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | 物联网项目组-RD3_CDTS 周飞 | % Done: | 0% | |
| Category: | 依赖客户及其供应商解决 | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 副屏：01.00.0106.C104 | |
| Resolution: | -- | Degrated: | -- | |
| Severity: | Major | Verified Version: | ||
| Reproducibility: | Every time | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】：2023-06-03 14:00
【开机次数】：第245次
【前提条件】：副屏上电，企业微信已登录，-设置页面
【问题操作步骤】：
1.游戏模式开启-防打扰设置-开启屏蔽通话
2.打开游戏界面-工具箱-消息弹幕开启
3.企业微信语音/视频通话介入后挂断
4.在通知中心点击企业微信通知打开企业微信
5.返回上一级-打开至游戏画面
6.企业微信语音/视频通话再次介入
【实际结果】：从游戏画面跳转到企业微信通话界面
【期望结果】：保持显示游戏界面，不跳转企业微信通话界面，通话屏蔽并挂起在通知中心
【备注】：进入应用挂断后返回游戏内，多次介入通话就会跳转到企业微信应用通话中，屏蔽失效严重影响游戏体验
台架实时Log地址：https://ofs.human-horizons.com/#/download/index/HKtdfETysw0%3D
台架历史Log地址：https://ofs.human-horizons.com/#/download/index/VCiqs7Es36U%3D
台架视频地址：https://ofs.human-horizons.com/#/download/index/ZmHUc0PDjok%3D
【影响版本】：副屏：01.00.0106.C104
【VIN】：HRYTTESTVINMGM400
【硬件版本号】：/
【是否能恢复】：
20230605-211910.png (108 KB)
History
#2 Updated by CD FW-廖涛 about 2 years ago
- File 20230605-211910.png added
- Category changed from CD-FW to 依赖客户及其供应商解决
- Status changed from New to NEED_INFO
- Assignee changed from CD FW 曹覃刚 to CDTS_Test 吴诗雨
■ Current conclusion
企业微信通话界面是企业微信应用自身拉起，不属于系统通知，按照需求，无需处理。需求（具体见附件截图）：https://thundersoft.feishu.cn/docx/doxcnkCbTXYb4vXfJfbXetgwYxb
■ Next action
测试确认并同步客户。
#3 Updated by IoT scm about 2 years ago
| ID | Project | Branch | Uploader |
| 208367 | general/platform/packages/apps/Launcher3 | Pre_figure_turbox-c2130c-la1.1-qssi12-dev | caoqg0702@thundersoft.com |
| FW:SystemOptimization: Improvement of abnormal increase in Layer TC-RID: 1201-0205101 IssueID: TS-R-BUG-118502 Change-Id: Iac83b1bcd2a3b8c88f050351fb9d8ad91bf4eeeb |
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#4 Updated by IoT scm about 2 years ago
| ID | Project | Branch | Uploader |
| 209660 | general/platform/packages/apps/Launcher3 | Pre_figure_turbox-c2130c-la1.1-qssi12-release_sorp | wangxl0510@thundersoft.com |
| FW:SystemOptimization: Improvement of abnormal increase in Layer TC-RID: 1201-0205101 IssueID: TS-R-BUG-118502 Change-Id: Iac83b1bcd2a3b8c88f050351fb9d8ad91bf4eeeb (cherry picked from commit e916c94d8792dd092012a56d486b2ef9b7ac65c4) |
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#5 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
- Assignee changed from CDTS_Test 吴诗雨 to 物联网项目组-RD3_CDTS 周飞
客户内部处理为：BUG转Story,与IOVDEV-32507跟票处理：IOVOS3-11695 已建story，当前问题建议关闭
内容如下
开启游戏模式-防打扰模式后，游戏内收到通讯应用语音呼入，多次呼入后会自动弹出通话界面，影响游戏进程
#6 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#7 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from VERIFIED to CLOSED