Bug #118573

【PVC1-1656】【FSE-M】【OTA升级】FSE-M 0106版本升0106版本,升级2次都是在进度74%时升级失败

Added by CD TEST-方永红 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-06-06
Priority:UrgentDue date:
Assignee:CD TEST-方永红% Done:

0%

Category:CD-FW
Target version:-
Need_Info:-- Found Version:0106
Resolution:-- Degrated:--
Severity:Critical Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

【问题描述】:FSE-M 0106版本升0106版本,升级2次都是在进度74%时升级失败
【前置条件】:车辆上电
【软件/网络环境】:EE环境
【IDCM版本信息】:03020087C103
【SDK版本信息】:V 1.0.16.2
【云端升级服活动】:386-FSE-M-0106
【云端升级任务】:77137fd8ed3e414a9e9c127f5b390675
637d70fc91f14cb0a987ace8fce4fcad
【提报人】:宋飞飞
【操作步骤】:车辆上电,进入设置,系统,检查更新,立即升级
【预期结果/行为】:2次都升级成功
【实际结果/行为】:2次都升级失败
【问题发生频率】:必现
【实车VIN】:LJD8BB3F0P0000386
【发生日期 & 时间】:77137fd8ed3e414a9e9c127f5b390675的
开始安装时间:2023-06-06 13:44:40
结束安装时间:2023-06-06 14:04:17

637d70fc91f14cb0a987ace8fce4fcad的

开始安装时间:2023-06-06 14:13:17
结束安装时间:2023-06-06 14:32:53
【视频链接】:见附件
数采仪编号:0300028

FSE-M 0106升级0106升级到74_时fail-第二遍.txt Magnifier (861 KB) CD TEST-方永红, 2023-06-06 16:01

FSE-M 0106升级0106升级到74_时fail.txt Magnifier (865 KB) CD TEST-方永红, 2023-06-06 16:01

1686038866000.zip (10.4 MB) CD TEST-方永红, 2023-06-06 16:09

History

#1 Updated by CDTS-TEST 周婷 about 2 years ago

  • Category changed from CD-FW to BSP
  • Assignee changed from CD TPM-王祥林 to CD BSP 叶鹏

#3 Updated by CD BSP 叶鹏 about 2 years ago

  • Category changed from BSP to CD-FW
  • Status changed from New to RESOLVED
  • Assignee changed from CD BSP 叶鹏 to CD TPM-王祥林

#4 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD TEST-方永红

我们release给客户的升级包是对的,客户把升级包上传到OTA服务器的云端时弄错了。已让客户调查,内部关闭此票。

#5 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#6 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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