Bug #118645

IOVDEV-33289【内部】【VC1】【106】【台架】【EE环境】【副屏】【设置-蓝牙】设置已连接蓝牙设备-之前连接设备-手动开启蓝牙设备-点击设备名称提示无连接(蓝牙设备开启状态)

Added by CD TEST-方永红 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-08
Priority:NormalDue date:
Assignee:物联网测试组_TSCD 王维% Done:

0%

Category:LC
Target version:-
Need_Info:-- Found Version:0106
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

环境信息】EE环境
【问题出现时间】:20230607 04:05
【前提条件】:副屏上电

连接中控时间与副屏同步

网络连接情况正常

副屏正常连接功放

蓝牙设备正常开启

【操作步骤】

1.副屏打开设置页,设置页下滑点击进入已连接设备选项

2.已连接的设备选项下滑-之前连接蓝牙设备选项点击任意设备进行连接

【实际结果】
1.设备页下滑点击已连接的设备选项,下滑点击之前连接的任意设备,点击设备进行连接,连toast提示连接失败(设备开启状态)

【期望结果】

1.设置页下滑点击已连接的设备选项,下滑点击之前连接的任意设备,点击设备进行连接,连接成功

【备注】:

硬件版本号】:

【当前开机次数】:副屏当前开机第264次

【中控版本号】:03.02.0088.C103

【副屏版本号】:01.00.0106.c104

IDCM VIN:HRYTTESTVINMGM402

SN:HRYTTESTVINID0402

video(72).mp4 (1.79 MB) CD TEST-方永红, 2023-06-08 15:39

tlog_iov0201017500006162025411a2212290000000981_000265_0607160405.tar.gz (6.14 MB) CD TEST-方永红, 2023-06-08 15:39

History

#1 Updated by 短距组_SSRDCNJ 蒋俊杰 about 2 years ago

当前进展:
logcat中看问题时间点副屏与该手柄设备的HID协议没连上,需要补充HCI日志和空中包进一步确认原因
设备信息:BETOP BD3NH BFM,80:E4:DA:19:15:07
06-07 16:03:03.966 1887 2021 D BluetoothHidHostService: onConnectStateChanged: state=2
06-07 16:03:03.967 1887 1887 D BluetoothHidHostService: MESSAGE_CONNECT_STATE_CHANGED newState:1, prevState:0
06-07 16:03:03.967 1887 1887 D BluetoothHidHostService: Connection state 80:E4:DA:19:15:07: 0->1
06-07 16:03:03.968 1887 1887 V BluetoothHidHostService: handleMessage(): msg.what=3
06-07 16:03:03.969 1887 1887 D BluetoothHidHostService: MESSAGE_CONNECT_STATE_CHANGED newState:0, prevState:1
06-07 16:03:03.969 1887 1887 D BluetoothHidHostService: Connection state 80:E4:DA:19:15:07: 1->0
06-07 16:03:03.972 1887 1887 D AdapterProperties: PROFILE_CONNECTION_STATE_CHANGE: profile=4, device=80:E4:DA:19:15:07, 0 -> 1
06-07 16:03:03.973 1887 1887 D AdapterProperties: ADAPTER_CONNECTION_STATE_CHANGE: 80:E4:DA:19:15:07: 0 -> 1
06-07 16:03:03.974 1887 1887 D AdapterProperties: PROFILE_CONNECTION_STATE_CHANGE: profile=4, device=80:E4:DA:19:15:07, 1 -> 0
06-07 16:03:03.974 1903 1903 D CachedBluetoothDevice: onProfileStateChanged: profile HID, device BETOP BD3NH BFM, newProfileState 1
06-07 16:03:03.974 1903 2372 D CachedBluetoothDevice: onProfileStateChanged: profile HID, device BETOP BD3NH BFM, newProfileState 1
06-07 16:03:03.975 1887 1887 D AdapterProperties: ADAPTER_CONNECTION_STATE_CHANGE: 80:E4:DA:19:15:07: 1 -> 0

下一步:
请测试试试在副屏“之前连接的设备”列表中删除该手柄设备,同时将手柄重启,重新配对连接看下能否恢复;
如果还复现的话建议提供完整的蓝牙日志,包含logcat+HCI日志+问题时间点录屏,空中包能抓的话也可以提供下

#2 Updated by CD LC 陶洪普 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD LC 陶洪普 to CD TEST-方永红

更新到JIRA

#3 Updated by CDTS_TEST 王成 almost 2 years ago

  • Assignee changed from CD TEST-方永红 to 物联网测试组_TSCD 王维

#4 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

客户回归验证通过

#5 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#6 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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