Bug #118649
【IOVISSUE-9111】-【VC1】【质量】【副屏】副屏冻屏
| Status: | CLOSED | Start date: | 2023-06-08 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | CDTS_TEST 王成 | % Done: | 0% | |
| Category: | 冻屏 | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 0106 | |
| Resolution: | DUPLICATE | Degrated: | -- | |
| Severity: | Critical | Verified Version: | ||
| Reproducibility: | Occasionally | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【问题描述】：【VC1】【质量】【副屏】副屏冻屏无法操作
【前置条件】：车辆上电P档状态
【软件环境】：EE
【软件版本】：IDCM 03.02.0086.C102
【提报人】：曹伟
【操作步骤】：1.副屏打开任务管理器清除后台
【预期结果】：1.操作正常，不会冻屏
【实际结果】：1. 副屏冻屏无法操作
【问题频率】：偶现
【实车VN】：LJD8BB3F8P0000734
【发生时间】：2023/6/8 11：37
【数采仪】： 0300144
【视频链接】：附件
History
#1 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from New to NEED_INFO
- Assignee changed from CD FW 曹覃刚 to CDTS_TEST 王成
Hi 王成
麻烦提供下日志勒，谢谢
已飞书联系
#2 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from NEED_INFO to ASSIGNED
- Assignee changed from CDTS_TEST 王成 to CD FW 曹覃刚
已从jira获取日志
/Pre_figure/Test_Log/118649
#3 Updated by CD FW 曹覃刚 about 2 years ago
- Category changed from CD-FW to 冻屏
#4 Updated by CD FW 曹覃刚 about 2 years ago
■ 我的分析
-------------------------
06-08 11:37:17.158 1190 12743 E ActivityManager: Aborting stack trace dump (current native pid=909); deadline exceeded.
06-08 11:37:17.218 1190 12743 E ActivityManager: ANR in com.tencent.qqmusicpad
06-08 11:37:17.218 1190 12743 E ActivityManager: PID: 12260
06-08 11:37:17.218 1190 12743 E ActivityManager: Reason: Broadcast of Intent { act=wns.push.to.com.tencent.qqmusicpad flg=0x10 pkg=com.tencent.qqmusicpad cmp=com.tencent.qqmusicpad/com.tencent.tme.platform.push.impl.PushReceiver (has extras) }
06-08 11:37:17.218 1190 12743 E ActivityManager: Frozen: false
06-08 11:37:17.218 1190 12743 E ActivityManager: Load: 6.1 / 3.83 / 3.0
06-08 11:37:17.218 1190 12743 E ActivityManager: ----- Output from /proc/pressure/memory -----
06-08 11:37:17.218 1190 12743 E ActivityManager: some avg10=0.00 avg60=0.00 avg300=0.00 total=789959
06-08 11:37:17.218 1190 12743 E ActivityManager: full avg10=0.00 avg60=0.00 avg300=0.00 total=273805
06-08 11:37:17.218 1190 12743 E ActivityManager: ----- End output from /proc/pressure/memory -----
06-08 11:37:17.218 1190 12743 E ActivityManager:
06-08 11:37:17.218 1190 12743 E ActivityManager: CPU usage from 16794ms to 30118ms later (2023-06-08 11:37:03.834 to 2023-06-08 11:37:17.159):
06-08 11:37:17.218 1190 12743 E ActivityManager: 99% 2774/hht_ota_mgr: 40% user + 58% kernel
06-08 11:37:17.218 1190 12743 E ActivityManager: 3.5% 1190/system_server: 1.5% user + 1.9% kernel / faults: 313 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 2.9% 2561/com.android.launcher3: 2.2% user + 0.6% kernel / faults: 3757 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 2% 14691/com.qiyi.video: 0.4% user + 1.5% kernel / faults: 5 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 1.8% 3240/com.hryt.lebotp: 0.4% user + 1.3% kernel / faults: 8 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 1.7% 835/vendor.qti.hardware.display.composer-service: 1% user + 0.6% kernel / faults: 4 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 1.2% 909/surfaceflinger: 0.8% user + 0.4% kernel / faults: 155 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 1.2% 12260/com.tencent.qqmusicpad: 0.2% user + 0.9% kernel / faults: 2 minor
06-08 11:37:17.218 1190 12743 E ActivityManager: 1% 12223/kworker/u16:10+LPASS_DCI: 0% user + 1% kernel
①问题发生时，出现了qq音乐无响应，hht_ota_mgr占了较高的cpu使用率
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2473ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2463ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2453ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2442ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2432ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2422ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2412ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2402ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2366ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2018ms processing MotionEvent
06-08 11:37:23.112 1190 1800 I InputDispatcher: 658c388 com.android.systemui.ImageWallpaper (server) spent 2002ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 4019ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 4009ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3999ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3989ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3979ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3969ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3959ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3949ms processing MotionEvent
06-08 11:37:23.114 1190 1800 I InputDispatcher: edge-swipe (server) spent 3938ms processing MotionEvent
06-08 11:37:23.115 1190 1800 I InputDispatcher: edge-swipe (server) spent 3928ms processing MotionEvent
06-08 11:37:23.115 1190 1800 I InputDispatcher: edge-swipe (server) spent 3663ms processing MotionEvent
06-08 11:37:23.115 1190 1800 I InputDispatcher: edge-swipe (server) spent 3485ms processing MotionEvent
②大量的processing MotionEvent日志打印，该日志仅在事件处理超过2s时打印，表示系统处理触摸事件响应慢，超过很多秒没有反应
这个问题与①有关系， 同时针对事件的处理速度，在 #118456 也中有做过优化
③从复现视频看，桌面recent画面显示异常
-------------------------
■ 下一步计划
1.hht_ota_mgr待客户分析结果
2.触摸事件处理缓慢，依赖第1点，同时我们在 #118456 也中有做过优化
3.分析桌面recent画面显示异常的原因
#5 Updated by CD FW 曹覃刚 about 2 years ago
- Status changed from ASSIGNED to RESOLVED
- Assignee changed from CD FW 曹覃刚 to CDTS_TEST 王成
- Resolution changed from -- to DUPLICATE
转到JIRA上跟踪
#6 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from RESOLVED to VERIFIED
客户反馈：110版本验证通过关闭
#7 Updated by CDTS_TEST 王成 about 2 years ago
- Status changed from VERIFIED to CLOSED