Bug #118664
【IOVDEV-33533】【内部】【VC1】【0072】【台架】【EE环境】【副屏】多任务管理界面和HOME页模块冲突重叠使用
Status: | CLOSED | Start date: | 2023-06-08 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
Category: | 依赖客户及其供应商解决 | |||
Target version: | - | |||
Need_Info: | -- | Found Version: | 副屏:01.00.0106.C104 | |
Resolution: | -- | Degrated: | -- | |
Severity: | Major | Verified Version: | ||
Reproducibility: | Rarely | Fixed Version: | ||
Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】:2023-06-08 10:38
【开机次数】:第275次
【前提条件】:
1.副屏上电
2.下载并安装酷狗音乐
【问题操作步骤】:
打开酷狗音乐-点击同意协议后底部上滑两次返回HOME页(可看视频操作)
【实际结果】:返回HOME页并展开多任务管理页,但多任务管理应用无法上滑清除掉
【期望结果】:正常返回HOME页,不会误触发其他操作效果
【备注】:返回不流畅可能导致返回HOME页后再次激活打开多任务管理界面,是否因卡顿导致模块交互错乱
台架实时Log地址:https://ofs.human-horizons.com/#/download/index/sC8j9HlrPDs%3D
台架历史Log地址:https://ofs.human-horizons.com/#/download/index/bsst1uJ5xQs%3D
台架视频地址:https://ofs.human-horizons.com/#/download/index/xjUzQbeFid4%3D
【影响版本】:副屏:01.00.0106.C104
【VIN】:HRYTTESTVINMGM400
【硬件版本号】:/
【是否能恢复】:
History
#2 Updated by CD APP-王营 about 2 years ago
- Status changed from New to ASSIGNED
- Assignee changed from CD APP-王营 to CD APP-王宏
#3 Updated by CD APP-王宏 about 2 years ago
- Category changed from CD-APP to 依赖客户及其供应商解决
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨
■ Current conclusion
缺少关键日志,无法分析
■ My analysis
根据视频显示,该现象发生在 10:38分,但是搜索搜索实时Log和历史Log 均未发现该时间点的日志,
又因为该现象是个小概率现象,本地无法复现,因此需要日志支撑。
■ Next action
请复现后再抓取日志。
#4 Updated by CDTS_Test 吴诗雨 about 2 years ago
已同步
#5 Updated by CDTS_TEST 王成 about 2 years ago
客户已提供新日志
#6 Updated by CDTS_Test 吴诗雨 almost 2 years ago
0708DB仍有同样情况
#7 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from NEED_INFO to RESOLVED
#8 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
#9 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from VERIFIED to CLOSED