Bug #118664

【IOVDEV-33533】【内部】【VC1】【0072】【台架】【EE环境】【副屏】多任务管理界面和HOME页模块冲突重叠使用

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-08
Priority:HighDue date:
Assignee:CDTS_Test 吴诗雨% Done:

0%

Category:依赖客户及其供应商解决
Target version:-
Need_Info:-- Found Version:副屏:01.00.0106.C104
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Rarely Fixed Version:
Test Type:ST Root cause:

Description

【环境信息】EE环境
【问题出现时间】:2023-06-08 10:38
【开机次数】:第275次
【前提条件】:
1.副屏上电
2.下载并安装酷狗音乐
【问题操作步骤】:
打开酷狗音乐-点击同意协议后底部上滑两次返回HOME页(可看视频操作)

【实际结果】:返回HOME页并展开多任务管理页,但多任务管理应用无法上滑清除掉

【期望结果】:正常返回HOME页,不会误触发其他操作效果

【备注】:返回不流畅可能导致返回HOME页后再次激活打开多任务管理界面,是否因卡顿导致模块交互错乱

台架实时Log地址:https://ofs.human-horizons.com/#/download/index/sC8j9HlrPDs%3D
台架历史Log地址:https://ofs.human-horizons.com/#/download/index/bsst1uJ5xQs%3D
台架视频地址:https://ofs.human-horizons.com/#/download/index/xjUzQbeFid4%3D

【影响版本】:副屏:01.00.0106.C104
【VIN】:HRYTTESTVINMGM400
【硬件版本号】:/
【是否能恢复】:

History

#2 Updated by CD APP-王营 about 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD APP-王营 to CD APP-王宏

#3 Updated by CD APP-王宏 about 2 years ago

  • Category changed from CD-APP to 依赖客户及其供应商解决
  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨

■ Current conclusion
缺少关键日志,无法分析
■ My analysis
根据视频显示,该现象发生在 10:38分,但是搜索搜索实时Log和历史Log 均未发现该时间点的日志,
又因为该现象是个小概率现象,本地无法复现,因此需要日志支撑。
■ Next action
请复现后再抓取日志。

#4 Updated by CDTS_Test 吴诗雨 about 2 years ago

已同步

#5 Updated by CDTS_TEST 王成 about 2 years ago

客户已提供新日志

#6 Updated by CDTS_Test 吴诗雨 almost 2 years ago

0708DB仍有同样情况

#7 Updated by CDTS_Test 吴诗雨 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

#8 Updated by CDTS_Test 吴诗雨 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#9 Updated by CDTS_Test 吴诗雨 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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