Bug #118694

【IOVDEV-33496】【内部】【VC1】【0106】【台架】【EE环境】【副屏】副屏在于雷神蓝牙手柄进行配对时偶现无法配对的情况

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-08
Priority:NormalDue date:
Assignee:CD TEST-方永红% Done:

0%

Category:LC
Target version:-
Need_Info:-- Found Version:【中控版本号】:03.02.0088.c103.02_NO

【副屏版本号】:01.00.0106.c104
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

【环境信息】EE环境
【问题出现时间】:20230608 14:53
【前提条件】:副屏上电;中控、功放已连接;副屏、中控时间一致
【操作步骤】
1.打开副屏蓝牙
2.激活雷神手柄
3.点击蓝牙设备名称进行配对连接
【实际结果】
1.点击设备之后无法进行配对连接
【期望结果】
1.正常进行配对连接

【备注】:

偶现问题 10次大概1、2次

第298次开机

雷神蓝牙手柄型号:TC-G50
只有历史日志,当时发生时没有开录制实时日志,后面复现三次没有出现
日志、视频地址:https://ofs.human-horizons.com/#/download/index/zYdmWqjvtmo%3D

中控VIN号:HRYTTESTVINMGM817

【中控版本号】:03.02.0088.c103.02_NO

【副屏版本号】:01.00.0106.c104

飞书20230608-150332.mp4 (12.7 MB) CDTS_Test 吴诗雨, 2023-06-08 20:29

History

#2 Updated by 短距组_SSRDCNJ 蒋俊杰 about 2 years ago

当前进展:
录屏里首次连接没有成功,查看HCI日志发现connect过程中出现了connection timeout,这种一般是对端没有响应导致的,需要结合空中包进一步确认问题原因
设备信息: 0x00-90-e0-d1-c5-47,THUNDEROBOT G50
13,600 Command 0x0411 Authentication_Requested 0x000a 2 6 00:00:00.000485 2023/6/8 14:53:14.786329
13,601 Event 0x0411 Authentication_Requested Command Status Success 4 7 00:00:00.000887 2023/6/8 14:53:14.787216
13,609 Event User Confirmation Request 10 13 00:00:00.301395 2023/6/8 14:53:15.095634
13,614 Command 0x042c User_Confirmation_Request_Reply 6 10 00:00:02.040462 2023/6/8 14:53:17.138174
13,615 Event 0x042c User_Confirmation_Request_Reply Command Complete Success 10 13 00:00:00.007536 2023/6/8 14:53:17.145710
13,622 Event Simple Pairing Complete Connection Timeout 7 10 00:00:04.089695 2023/6/8 14:53:21.239989
13,624 Event Authentication Complete Connection Timeout 0x000a 3 6 00:00:00.000464 2023/6/8 14:53:21.241096
13,625 Event Disconnection Complete Success 0x000a 4 7 00:00:00.000534 2023/6/8 14:53:21.241630
13,626 Command 0x0406 Disconnect 0x000a 3 7 00:00:00.000293 2023/6/8 14:53:21.241923
13,635 Event 0x0406 Disconnect Command Status Unknown Connection Identifier 4 7 00:00:00.001213 2023/6/8 14:53:21.246530

下一步:
建议测试看下能否提供空中包,需要空中包进一步分析;如果无法提供空中包的话,结合该问题的复现概率较小,建议以对端问题评估不解。

#3 Updated by CD LC 陶洪普 about 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD LC 陶洪普 to CDTS_Test 吴诗雨

更新到JIRA

#4 Updated by CDTS_Test 吴诗雨 almost 2 years ago

  • Assignee changed from CDTS_Test 吴诗雨 to CD TEST-方永红

#5 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from NEED_INFO to RESOLVED

从上传最新的日志和视频来看,连接失败时,副屏在14:53:14 Sent Create Connection开始请求连接,到14:53:21Rcvd Disconnect Complete, reason:Connection Timeout。
由于对端的响应时间过长,连接超时,无法建立连接,显示Toast 无法与对端通信。

该问题不是副屏问题,申请不解。

#6 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#7 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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