Bug #118720
【OVDEV-33754】【内部】【VC1】【0106】【台架】【EE环境】【副屏】【蓝牙】副屏在连接蓝牙手柄正常待机情况下，上滑退出屏保节目进入主界面，点击设置按键，出现闪退情况，之后通过长按控制中心的蓝牙进入系统设置界面
| Status: | CLOSED | Start date: | 2023-06-09 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
| Category: | 依赖客户及其供应商解决 | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | 【中控版本号】：03.02.0088.c103.02_NO 【副屏版本号】：01.00.0106.c104 |
|
| Resolution: | -- | Degrated: | -- | |
| Severity: | Major | Verified Version: | ||
| Reproducibility: | Occasionally | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【环境信息】EE环境
【问题出现时间】：20230609 15：43
【前提条件】：副屏上电；中控、功放已连接；副屏、中控时间一致，副屏与任天堂两台手柄本次连接
【操作步骤】
1.副屏长时间待机
2.点击屏幕进入主界面
3.点击设置按钮
【实际结果】
1.无法进入设置界面，闪退
【期望结果】
1.正常进入设置界面
【备注】：
偶现问题 第一次遇到
第319次开机
蓝牙设备型号：任天堂蓝牙手柄型号：Nintendo Switch Pro
日志、视频地址：https://ofs.human-horizons.com/#/download/index/eAIienEbY4o%3D
中控VIN号：HRYTTESTVINMGM817
【中控版本号】：03.02.0088.c103.02_NO
【副屏版本号】：01.00.0106.c104
History
#1 Updated by CDTS_Test 吴诗雨 about 2 years ago
无视频，客户回复：不好意思，当时请成都来的的刘工看了现场，之后我又自己操作了一下就好了，没来得及录视频
#3 Updated by CD FW-廖涛 about 2 years ago
- Status changed from New to NEED_INFO
- Assignee changed from CD FW-廖涛 to CDTS_Test 吴诗雨
#4 Updated by CD FW-廖涛 about 2 years ago
- Status changed from NEED_INFO to ASSIGNED
- Assignee changed from CDTS_Test 吴诗雨 to CD FW-廖涛
#5 Updated by CD FW-廖涛 about 2 years ago
- Category changed from CD-FW to 依赖客户及其供应商解决
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD FW-廖涛 to CDTS_Test 吴诗雨
从日志看，在 20230609 15:40:00 到 15:43:58 这个时间段，没有相关的崩溃日志信息。并且 Nintendo Switch Pro 手柄在 15:42:42 已经断开连接。
手柄断开连接日志：
06-09 15:42:42.036 1542 1804 I EventHub: Removing device Nintendo Switch Pro Controller due to epoll hang-up event. 06-09 15:42:42.036 1542 1804 I EventHub: Removed device: path=/dev/input/event6 name=Nintendo Switch Pro Controller id=29 fd=494 classes=KEYBOARD | GAMEPAD | JOYSTICK | EXTERNAL 06-09 15:42:42.037 1542 1804 I EventHub: Removing device '/dev/input/event6' due to inotify event 06-09 15:42:42.037 1542 1804 I InputReader: Device removed: id=22, eventHubId=29, name='Nintendo Switch Pro Controller', descriptor='42479e4d512aac784a16f723ba278c4d0a960825', sources=0x01000511 06-09 15:42:42.038 1542 1542 D BluetoothHearingAid: Proxy object disconnected 06-09 15:42:42.038 1542 1542 D BluetoothHearingAid: Unbinding service...
麻烦确认下，当时是在屏幕上的 Launcher 中点击了设置的图标吗？然后闪退是什么现象？有没有出现设置已停止的弹窗？
如果可以，麻烦复现一下该问题，然后再抓取一下现场日志。
#6 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from NEED_INFO to RESOLVED
#7 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
#8 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from VERIFIED to CLOSED