Bug #118821

【AF】【EVT3】【TP】副屏使用过程中出现鬼手,造成半小时TP失效

Added by CD TEST-方永红 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-16
Priority:HighDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

0%

Category:BSP
Target version:依赖客户及其供应商问题List
Need_Info:-- Found Version:0110
Resolution:FIXED Degrated:--
Severity:Critical Verified Version:
Reproducibility:Rarely Fixed Version:
Test Type:ST Root cause:屏幕固件问题,已经集成新固件。

Description

【测试版本】
副屏0110
中控0088

【测试详情】
副屏使用过程中出现鬼手,造成半小时TP失效

1628.txt Magnifier (6.81 MB) CD TEST-方永红, 2023-06-16 17:01

20230616-170533.jpg (254 KB) CD BSP-杜磊, 2023-06-16 17:09

20230616-170533

History

#1 Updated by CD BSP-杜磊 about 2 years ago

  • File 20230616-170533.jpg added
  • Status changed from New to ASSIGNED
  • Target version set to 依赖客户及其供应商问题List

根据现场发现,touch 发生鬼手,一直按下未抬起,导致人手触摸画面无响应。

依赖厂商优化touch

#2 Updated by CD BSP-杜磊 about 2 years ago

  • Assignee changed from CD BSP-杜磊 to CD TPM-王祥林

#3 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD BSP-余霄

请跟踪一下屏端固件的情况,等联调完成后正常走bug状态

#4 Updated by CD BSP-余霄 almost 2 years ago

鬼手问题JIRA上也有类似票,目前供应商提供的新固件还在验证中,待验证OK后合入。

#5 Updated by CD TPM-王祥林 almost 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-余霄 to CDTS_TEST 王成
  • Resolution changed from -- to FIXED
  • Root cause set to 屏幕固件问题,已经集成新固件。

#6 Updated by CDTS_TEST 王成 almost 2 years ago

  • Assignee changed from CDTS_TEST 王成 to 移动测试一组_CDTS 刘强

跟踪新到的副屏是否还有鬼手现象

#7 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

鬼手现象为屏幕硬件问题,非副屏系统BUG

#8 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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