Bug #115077

测试 Test-ST #113421: V4.0功能与专项测试

【BSP】【EVT2】【ST】【Boot】设备开机异常断电重启，会偶现不能开机，屏幕不亮，设备没有端口，串口也没有打印日志，像没上电一样

Added by 移动测试一组_CDTS 刘强 over 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-01-04
Priority:HighDue date:2023-04-14
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:BSP
Target version:VC1_FSE_0090_20230411
Need_Info:-- Found Version:FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0073.X101
Resolution:FIXED Degrated:Yes
Severity:Critical Verified Version:FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0086.X101
Reproducibility:Occasionally Fixed Version:
Test Type:ST Root cause:增加看门狗，避免设备跑飞
休眠唤醒逻辑修改，从边沿唤醒改为电平唤醒

Description

【前提条件】
None

【测试步骤】
1、烧写最新的user版本：FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0063.X101
2、设备开机后，进入Android操作界面（移除type-c）
3、插拔电源进行异常断电重启测试

【预期结果】
3. 每次设备均能正常启动

【实际结果】
3. 设备会偶现不能开机，屏幕不亮，设备没有端口，串口也没有打印日志，像没上电一般

日志中最后打印的就是断电前，重新上电的日志
工厂也出现了该问题，设备重新插拔电源后可以再次开机

3rd.log (861 KB) 移动测试一组_CDTS 刘强, 2023-01-04 17:01

屏幕不亮.zip (1.04 MB) 移动测试一组_CDTS 刘强, 2023-01-04 19:57

tlog_iov0201017500006162025411a2212290000000671_008_0106204056.tar.gz (5.31 MB) 移动测试一组_CDTS 刘强, 2023-01-07 14:45

黑屏.txt Magnifier (10.6 KB) 移动测试一组_CDTS 刘强, 2023-01-07 15:10

插入usb亮屏_tlog_iov0201017500006162025411a2212290000000851_004_0106204237.tar.gz (2.78 MB) 移动测试一组_CDTS 刘强, 2023-01-07 16:41

同样黑屏，但是插入type-c后没有亮屏，可以使用adb投屏tlog_iov0201017500006162025411a2212290000000841_007_0104164025.tar.gz (4.7 MB) 移动测试一组_CDTS 刘强, 2023-01-07 17:14

new.zip (5.37 MB) 移动测试一组_CDTS 刘强, 2023-01-12 21:39

FigureV0.1.0_1.mot (300 KB) CD BSP-陈杰, 2023-03-02 11:07

History

#1 Updated by CD BSP-唐金泽 over 2 years ago

  • Assignee changed from CD BSP-唐金泽 to CD BSP-陈杰

#2 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

补充
使用了另一个板子修改tsnv后进行复现，复现了一种场景：屏幕不亮，从断电重新上电后，没有任何日志打印
插入type-c后PC识别到了adb，并串口有日志更新，屏幕亮起在开机引导界面，已提交对应tlog、adb log、串口，不确定是否是次bug是相同问题，因为之前是user版本未开tsnv

#5 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

再次复现，黑屏，插入type-c后设备突然亮屏，在开机引导界面

#7 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD BSP-陈杰 to CD SYSTEM-胡兵

#8 Updated by CD SYSTEM-胡兵 over 2 years ago

  • Assignee changed from CD SYSTEM-胡兵 to CD BSP-杜磊

Hi 杜磊

从日志没有看出异常，建议测试复测的时候，如果出现这种情况，现场debug下display相关节点或者寄存器信息

Thanks.

#10 Updated by 物联网测试组_CDTS 段小刚 over 2 years ago

验证版本：1月18号的DB——FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202301180547
验证结果：进行断电重启50次未复现问题

#11 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • % Done changed from 0 to 30

#12 Updated by CD BSP-杜磊 over 2 years ago

  • Due date set to 2023-02-10
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强

Hi, 刘强＆小刚

此问题之前小刚用新的版本验证50次未复现。
1. 是否需要继续测试
2. 若未复现，是否暂时close此问题，以后复现了在reopen

#13 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from 移动测试一组_CDTS 刘强 to CD BSP-杜磊

验证版本：FlatBuild_HH_VX1_MCE_FSE.M.D.userdebug.01.00.X101.202302060240
使用当前验证继续验证50次，未复现，暂时走流程关闭次issue
麻烦修改bug状态

#14 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强
  • % Done changed from 30 to 100
  • Resolution changed from -- to FIXED
  • Degrated changed from -- to Yes

#15 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from RESOLVED to VERIFY_FAILED
  • Assignee changed from 移动测试一组_CDTS 刘强 to CD BSP-杜磊

验证版本：FlatBuild_HH_VX1_MCE_FSE.M.D.user.01.00.X101.202302180012
验证结果：该版本上复现一次此问题

#16 Updated by CD BSP-杜磊 over 2 years ago

  • Assignee changed from CD BSP-杜磊 to CD BSP-刘川

#17 Updated by CD BSP-杜磊 over 2 years ago

  • Assignee changed from CD BSP-刘川 to CD BSP-陈杰

#18 Updated by CD BSP-陈杰 over 2 years ago

此问题将到下一阶段进行修改，目前正在调查解决方案。具体是否能实现还需要进一步确认。

#19 Updated by CDTS-TEST 周婷 over 2 years ago

  • Target version set to VX1_MCE_FSE_0082_20230314

#20 Updated by CD BSP-陈杰 over 2 years ago

  • File FigureV0.1.0_1.mot added
  • Assignee changed from CD BSP-陈杰 to CDTS_TEST 王成
  • Found Version changed from FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0063.X101 to FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0073.X101
  • Root cause set to 增加看门狗，避免设备跑飞

麻烦使用mot文件配合FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0073.X101版本测试。

#21 Updated by CD BSP-杜磊 over 2 years ago

  • Status changed from VERIFY_FAILED to RESOLVED

#22 Updated by CD TPM-王祥林 over 2 years ago

  • Target version changed from VX1_MCE_FSE_0082_20230314 to VC1_FSE_0082_20230314

#23 Updated by CDTS_TEST 王成 over 2 years ago

  • Assignee changed from CDTS_TEST 王成 to 移动测试一组_CDTS 刘强

#24 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Status changed from RESOLVED to ASSIGNED
  • Assignee changed from 移动测试一组_CDTS 刘强 to CD BSP-陈杰

最新vb验证结果：
1. 过压保护后短时间内恢复正常电压，会出现无法启动的情况
2. 最新的mot V0.1.0_2 与最新vb之间混刷后，会出现反复重启的问题：https://share.thundersoft.com/redmine/issues/116789

#25 Updated by CDTS_TEST 王成 over 2 years ago

  • Target version changed from VC1_FSE_0082_20230314 to VC1_FSE_0090_20230411

#26 Updated by CD BSP-杜磊 over 2 years ago

  • Due date changed from 2023-02-10 to 2023-04-14

#27 Updated by CD BSP-陈杰 about 2 years ago

  • Root cause changed from 增加看门狗，避免设备跑飞 to 增加看门狗，避免设备跑飞 休眠唤醒逻辑修改，从边沿唤醒改为电平唤醒

#28 Updated by CD BSP-陈杰 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-陈杰 to 移动测试一组_CDTS 刘强
  • Verified Version set to FlatBuild_HH_VX1_MCE_FSE.M.R.user.01.00.0086.X101

#29 Updated by CDTS_TEST 王成 about 2 years ago

  • Severity changed from Major to Critical

#30 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#31 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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