Bug #116643
测试 Test-IT #111062: V3.0功能测试
测试 Test-IT #111068: AF-V3.0--Launcher/SystemUI-定制屏保
【AF】【EVT2】【屏保】等待超过相应时间后，仍未进入屏保
| Status: | CLOSED | Start date: | 2023-05-23 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | 2023-05-26 | |
| Assignee: | CDTS_Test 吴诗雨 | % Done: | 0% | |
| Category: | CD-APP | |||
| Target version: | - | |||
| Need_Info: | -- | Found Version: | FlatBuild_HH_MCE_FSE.M.R.user.01.00.0078.C101
120 |
|
| Resolution: | -- | Degrated: | -- | |
| Severity: | Normal | Verified Version: | ||
| Reproducibility: | Every time | Fixed Version: | ||
| Test Type: | ST | Root cause: |
Description
【前提条件】
1、设备已开机
【操作步骤】
1、设置屏保时间为30s
2、等待设备进入屏保
【预期结果】
2.屏保显示正常
【实际结果】
2、屏幕变暗，但未进入屏保界面
【备注】
只有一台设备出现
logcat.txt 
(641 KB)
log1.txt
(4.19 MB)
power.log (36.9 KB)
top.log (4.02 KB)
tee power.txt
(21.1 KB)
power123.txt
(2.55 MB)
20230523-180022.jpg (305 KB)
FSEM_000185_0154_1113204037.tar.gz (1.09 MB)
07101436.txt
(7.94 MB)
Related issues
History
#1 Updated by CD APP-王营 over 2 years ago
- Due date set to 2023-03-15
- Status changed from New to ASSIGNED
#2 Updated by CD APP-王营 over 2 years ago
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
■ Current conclusion
尝试一台设备，测试30次无法复现此问题，日志中未能找到此现象产生原因。
■ Next action
请测试同学帮忙压测继续留意几个版本，观察此问题是否可以复现，如果无法复现可关闭此问题。
#3 Updated by CDTS_Test 吴诗雨 over 2 years ago
【复现版本】FlatBuild_HH_MCE_FSE.M.D.user.01.00.C101.202303110019
【复现情况】未复现
#4 Updated by CDTS_Test 吴诗雨 over 2 years ago
- File log1.txt added
- Assignee changed from CDTS_Test 吴诗雨 to CD APP-王营
【复现版本】FlatBuild_HH_MCE_FSE.M.R.user.01.00.0082.C101
情况复现，设备时间为3.14 4：37AM对应3.15 17：09，设备在跑测小窗部分用例时复现，已上传log
#5 Updated by CD APP-王营 over 2 years ago
- Status changed from NEED_INFO to ASSIGNED
#6 Updated by CD APP-王营 over 2 years ago
- Due date changed from 2023-03-15 to 2023-03-28
#7 Updated by CD APP-王营 over 2 years ago
- Due date changed from 2023-03-28 to 2023-04-14
■ Current conclusion
偶现问题，无复现规律，优先处理VC1问题，此问题持续跟进
■Next Action
分析屏保启动的整体逻辑，怀疑启动受视频播放影响
#8 Updated by CD APP-王营 about 2 years ago
- Due date changed from 2023-04-14 to 2023-04-19
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
■ Current conclusion
问题暂时未能复现，此问题同应用宝阻止屏保生效类似，android系统在某些特殊情况下是不会进入屏保的，三方应用可对此进行控制，属于正常现象。
■ Next action
请测试同事帮忙跟踪测试，如果多个版本无法复现可以关闭此问题。
当应用持有wakelock不释放的情况下，系统无法启动休眠或者屏保，如果再次复现此问题，请使用以下命令获取log信息
adb shell dumpsys power | tee power.log
和
adb shell top | tee top.log
以上两条命令分别执行可获取哪个应用当前持有了wakelock和当前运行进程信息
如果无法进入屏保时wakelock被第三方应用持有，属于正常现象，此时无法启动屏保。
#9 Updated by CDTS_Test 吴诗雨 about 2 years ago
版本：0414DB
复现情况：
1、刷机后，等待进入屏保
2、打开视频软件置于后台，返回桌面等待进入屏保
3、操作小窗移动放大放小后，返回桌面等待进入屏保
4、打开不带视频的软件，等待进入屏保
5、修改游戏模式，打开关闭游戏，返回桌面等待进入屏保
以上情况均未复现
#10 Updated by CDTS_Test 吴诗雨 about 2 years ago
版本：0417DB
复现情况：
1、刷机后，等待进入屏保
2、打开视频软件置于后台，返回桌面等待进入屏保
3、操作小窗移动放大放小后，返回桌面等待进入屏保
4、打开不带视频的软件，等待进入屏保
5、修改游戏模式，打开关闭游戏，返回桌面等待进入屏保
6、修改设置中屏保时间，等待相应时间进入屏保
以上情况均未复现
#11 Updated by CDTS_Test 吴诗雨 about 2 years ago
版本：0418release
复现情况：
1、刷机后，等待进入屏保
2、打开视频软件置于后台，返回桌面等待进入屏保
3、操作小窗移动放大放小后，返回桌面等待进入屏保
4、打开不带视频的软件，等待进入屏保
5、修改游戏模式，打开关闭游戏，返回桌面等待进入屏保
6、修改设置中屏保时间，等待相应时间进入屏保
以上情况均未复现
#12 Updated by CDTS_Test 吴诗雨 about 2 years ago
复现版本：0417
复现情况：
1、刷机至0417DB版本后，出现等待相应时间没有进入屏保的情况，后台没有设备，在跑测MTBF的时候的第一轮测试发现当前情况。
2、MTBF的预备工作，下载了两页左右的APP，打开了tlog。
3、手动可以进入屏保模式
#13 Updated by CD APP-王营 about 2 years ago
- Assignee changed from CD APP-王营 to CDTS_Test 吴诗雨
■ Current conclusion
分析中，跟进当前log未能定位原因
■ My analysis
通过异常log和正常log对比分析，怀疑在跑脚本的过程中导致PowerManagerService中的一些参数发生了异常
■ Next action
在关键位置添加了log，请测试同事帮忙跑压力测试复现此问题，抓取一份Logcat
gerrit:https://dev.thundercomm.com/gerrit/c/general/platform/frameworks/base/+/197128
jenkins: http://jenkins.thundercomm.com/job/VerifyBuild_for_IOT_6490/3564/
#14 Updated by CDTS_Test 吴诗雨 about 2 years ago
暂未复现出未进入屏保的情况
#15 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from NEED_INFO to RESOLVED
未复现未进入屏保的情况，关闭bug
#16 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from RESOLVED to VERIFIED
#17 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from VERIFIED to CLOSED
#18 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago
- File tee power.txt added
- File power123.txt added
- File 20230523-180022.jpg added
- Due date changed from 2023-04-19 to 2023-05-26
- Status changed from CLOSED to New
- Assignee changed from CDTS_Test 吴诗雨 to CD APP-王营
- Start date changed from 2023-03-01 to 2023-05-23
FlatBuild_HH_MCE_FSE.M.R.user.01.00.0102.C103版本复现不进入屏保
卸载完所有三方应用，只剩系统应用都不进屏保
#19 Updated by CDTS-TEST 周婷 about 2 years ago
- Severity changed from Normal to Major
#20 Updated by CDTS-TEST 周婷 about 2 years ago
- Priority changed from Normal to High
#21 Updated by CD APP-王营 about 2 years ago
- Status changed from New to ASSIGNED
- Assignee changed from CD APP-王营 to CD APP-王宏
#22 Updated by CDTS-TEST 周婷 about 2 years ago
编一个VB 加扩展日志跟踪
#23 Updated by CD APP-王宏 about 2 years ago
■ Current conclusion
分析中
■ My analysis
根据现象整理出了相关的日志的TAG,DreamManagerService,DreamController,PowerManagerService,DreamService,ActivityTaskManager,ActivityManager
整理后进入屏保会走如下日志
//暗屏
2023-05-24 03:38:34.436 1041-1646 PowerManagerService system_process W Screen on took 26177 ms
2023-05-24 03:38:52.688 1041-1646 PowerManagerService system_process I Napping display group (groupId=0, uid=1000)...
2023-05-24 03:38:52.688 1041-1646 PowerManagerService system_process I Nap time (uid 1000)...
//进入屏保
2023-05-24 03:38:52.698 1041-1646 PowerManagerService system_process I Dreaming...
//确认打开了屏保页面
ActivityTaskManager: START u0 {flg=0x10000000 pkg=com.thundercomm.screensaver cmp=com.thundercomm.screensaver/android.service.dreams.DreamActivity (has extras)} from uid 1000
从日志上来看一切正常
■ Next action
1.等待复现，现场查看抓日志
2.根据android系统特性查看具体哪些操作会阻止屏保展示，在相关位置加入强化日志，等待复现
#24 Updated by CD APP-王宏 about 2 years ago
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王宏 to 物联网测试组_CDTS 唐霞
■ Current conclusion
已打VerifyBuild包
ftp://cdiot@10.0.76.28/Figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230525/202305250550-809
■ My analysis
根据日志分析一切正常，请使用上边的VerifyBuild来测试复现。请在复现时截一张带有时间的图(这个很重要，一定要获取发生时的时间，或者时间段),抓取logcat,bugreport 以供分析
■ Next action
等待复现后再分析
#25 Updated by SZTS_TEST 邹涛 about 2 years ago
- File FSEM_000185_0154_1113204037.tar.gz added
在C103版本有复现，复现时间：2023.6.5 16:19
#26 Updated by CDTS_Test 吴诗雨 about 2 years ago
- Status changed from NEED_INFO to ASSIGNED
- Assignee changed from 物联网测试组_CDTS 唐霞 to CD APP-王宏
#27 Updated by CD APP-王宏 about 2 years ago
- Status changed from ASSIGNED to NEED_INFO
- Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨
■ Current conclusion
分析完毕
■ My analysis
日志分析一切正常。
根据comment 中的时间来看是对应不上的，请提供系统的时间，而非电脑时间。
另外，这应该不是我提供的VB版本，未发现强化日志存在。
■ Next action
请在我提供的强化日志上复现该现象，有助于我们分析问题。
#28 Updated by CD APP-王宏 about 2 years ago
- Assignee changed from CDTS_Test 吴诗雨 to 物联网测试组_CDTS 唐霞
#29 Updated by IoT scm about 2 years ago
| ID | Project | Branch | Uploader |
| 193460 | general/platform/frameworks/base | Pre_figure_turbox-c2130c-la1.1-qssi12-dev | hong.wang_a@thundersoft.com |
| AF:ScreenSaver:open debug switch TC-RID: 0301-0300601 IssueID: TS-R-BUG-116643 Change-Id: I698e7df99172cf2176cbfa37d553f238d123dba9 |
|||
#30 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago
- Status changed from NEED_INFO to RESOLVED
跟踪20天以上未复现，先关闭问题单
#31 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
#32 Updated by 物联网测试组_CDTS 唐霞 almost 2 years ago
- Status changed from VERIFIED to CLOSED
#33 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- File 07101436.txt added
- Status changed from CLOSED to New
- Assignee changed from 物联网测试组_CDTS 唐霞 to CD APP-王宏
- Priority changed from High to Normal
- Severity changed from Major to Normal
- Found Version changed from FlatBuild_HH_MCE_FSE.M.R.user.01.00.0078.C101 to FlatBuild_HH_MCE_FSE.M.R.user.01.00.0078.C101 0708DB
120版本复现，情况如下：
连接蓝牙音箱播放视频43小时后正常使用，设置屏保为1min，出现超过时间未进入屏保的情况
tlog已经上传：ftp://cdiot@192.168.87.46/Pre_figure/Test_Log/116643
#34 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Found Version changed from FlatBuild_HH_MCE_FSE.M.R.user.01.00.0078.C101 0708DB to FlatBuild_HH_MCE_FSE.M.R.user.01.00.0078.C101 120
#35 Updated by CD APP-王宏 almost 2 years ago
- Status changed from New to NEED_INFO
- Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨
jira上跟踪，follow http://jira.human-horizons.com/browse/IOVDEV-33538
#36 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from NEED_INFO to RESOLVED
0724DB、0725DB未复现，关闭bug
#37 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from RESOLVED to VERIFIED
#38 Updated by CDTS_Test 吴诗雨 almost 2 years ago
- Status changed from VERIFIED to CLOSED