Bug #116932

测试 Test-IT #110961: V2.0功能测试

测试 Test-IT #111046: AF-V2.0-系统手势

【AF】【EVT2】【系统手势】【出现一次】上划无法进入recent页面,进入游戏页面后无法返回成功,重启后正常

Added by CDTS_Test 吴诗雨 over 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-03-13
Priority:NormalDue date:
Assignee:CDTS_Test 吴诗雨% Done:

100%

Category:CD-APP
Target version:-
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.D.user.01.00.C101.202303110019
Resolution:FIXED Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:2023-05-16
Test Type:ST Root cause:问题无法复现,添加强化日志

Description

【前提条件】
1、设备正常启动

【测试步骤】
1、打开游戏模式,设置
2、进入游戏界面
3、上划进入recent界面
4、从屏幕边缘向屏幕中间滑动,进行返回操作

【预期结果】
3、可以正常进入
4、正常返回

【实际结果】
3、无法进入recent界面
4、在游戏页面下无法返回成功

【出现设备】
VC1屏幕
SN:1A2212290000000811

20230313-175225.mp4 (1.19 MB) CDTS_Test 吴诗雨, 2023-03-13 17:57

log.txt Magnifier (31.3 MB) CDTS_Test 吴诗雨, 2023-03-13 17:57

screenshot-20230313-175623.png (35.4 KB) CDTS_Test 吴诗雨, 2023-03-13 17:57

logcat.txt Magnifier (4.96 MB) CDTS_Test 吴诗雨, 2023-03-14 15:13

Screenshot-20230313-175623

History

#1 Updated by CDTS_Test 吴诗雨 over 2 years ago

【版本】FlatBuild_HH_MCE_FSE.M.R.user.01.00.0082.C101
在使用爱奇艺app,上划途中卡住。无法使用上划和返回,下划正常,但无法通过控制中心进入设置页面。

#2 Updated by CD APP-王营 over 2 years ago

  • Status changed from New to ASSIGNED
  • Assignee changed from CD APP-王营 to CD APP-王宏

#3 Updated by CD APP-王宏 over 2 years ago

  • Status changed from ASSIGNED to NEED_INFO
  • Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨

■ Current conclusion
正在做准备工作
■ My analysis
目前因为没有有用的日志可供分析
■ Next action
加入更多日志,查找问题关键点

#4 Updated by CDTS_Test 吴诗雨 about 2 years ago

复现情况:
FlatBuild_HH_MCE_FSE.M.D.userdebug.01.00.C102.202304030807
下载多个游戏,设置开启游戏模式,反复更换游戏模式设置,打开游戏,未复现以上情况。

#5 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from NEED_INFO to RESOLVED
  • Resolution changed from -- to WORKSFORME

#6 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#7 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from VERIFIED to CLOSED

#8 Updated by CD TEST-方永红 about 2 years ago

  • Status changed from CLOSED to New
  • Assignee changed from CDTS_Test 吴诗雨 to CD TPM-王祥林

HI,祥林
该问题属于偶现一次后面未复现,麻烦帮忙再次分析

#9 Updated by CD TPM-王祥林 about 2 years ago

  • Assignee changed from CD TPM-王祥林 to CD APP-王宏
  • Resolution deleted (WORKSFORME)

请在相关逻辑里添加日志,方便以后复现调查原因。

#10 Updated by CD APP-王宏 about 2 years ago

  • % Done changed from 0 to 50

■ Current conclusion
已提交并加入强化日志
■ My analysis
根据现象在相关类中加入日志,方便再次出现时会有对应日志进行排查
■ Next action
https://dev.thundercomm.com/gerrit/c/general/platform/packages/apps/Launcher3/+/200114

#11 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
200114 general/platform/packages/apps/Launcher3 Pre_figure_turbox-c2130c-la1.1-qssi12-dev
AF:Launcher:add hardened log
TC-RID: 1201-0205302
IssueID: TS-R-BUG-116932
Change-Id: I5a3a61eee4276ba9bef11abe88a42d9bed886804

#12 Updated by CD APP-王宏 about 2 years ago

  • Status changed from New to RESOLVED
  • Assignee changed from CD APP-王宏 to CDTS_Test 吴诗雨
  • % Done changed from 50 to 100
  • Resolution set to FIXED
  • Fixed Version set to 2023-05-16
  • Root cause set to 问题无法复现,添加强化日志

#13 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#14 Updated by CDTS_Test 吴诗雨 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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