Bug #117090

【AF】【FW】收到QQ语音消息后，连续多次点击接听后提示QQ无响应，然后提示系统界面没响应

Added by 物联网测试组_CDTS 唐霞 over 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-03-22
Priority:NormalDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

100%

Category:AUDIO-FW
Target version:-
Need_Info:TEST Found Version:FlatBuild_HH_MCE_FSE.M.D.user.01.00.C101(X101).202303220131
Resolution:FIXED Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:Free Test Root cause:音频链路因设计问题 已修改

Description

【测试步骤】
收到QQ语音消息，连续点击多次接听
【预期结果】
可正常接听QQ语音消息
【测试结果】
提示QQ无响应，然后提示系统界面没响应

322og (5.54 MB) 物联网测试组_CDTS 唐霞 , 2023-03-22 17:27

系统界面无响应.mp4 (12.5 MB) 物联网测试组_CDTS 唐霞 , 2023-03-22 17:27

logcat.txt Magnifier (11.7 MB) CD Test赵飞, 2023-03-27 11:03

Related issues

Related to Figure - Bug #116843: 【AF】【EVT】【AUDIO】副屏电话会议时没有声音 CLOSED 2023-03-09

History

#1 Updated by CD FW 曹覃刚 over 2 years ago

  • Status changed from New to NEED_INFO
  • Assignee changed from CD FW 曹覃刚 to 物联网测试组_CDTS 唐霞
  • Need_Info changed from -- to TEST

Hi 唐霞
■ 我的分析
根据下列日志，该问题与116438原因一致
---------------------
03-22 02:49:38.741 11032 11032 F DEBUG : *
03-22 02:49:38.741 11032 11032 F DEBUG : Build fingerprint: 'TC/figure_CN/figure:12/SKQ1.220201.001/2563:user/test-keys'
03-22 02:49:38.741 11032 11032 F DEBUG : Revision: '0'
03-22 02:49:38.741 11032 11032 F DEBUG : ABI: 'arm'
03-22 02:49:38.741 11032 11032 F DEBUG : Timestamp: 2023-03-22 02:49:38.695553405+0800
03-22 02:49:38.741 11032 11032 F DEBUG : Process uptime: 0s
03-22 02:49:38.741 11032 11032 F DEBUG : Cmdline: /vendor/bin/hw/android.hardware.audio.service
03-22 02:49:38.741 11032 11032 F DEBUG : pid: 796, tid: 796, name: audio.service >>> /vendor/bin/hw/android.hardware.audio.service <<<
03-22 02:49:38.741 11032 11032 F DEBUG : uid: 1041
03-22 02:49:38.741 11032 11032 F DEBUG : signal 35 (<debuggerd signal>), code 1 (SI_QUEUE from pid 908, uid 1041), fault addr -------
03-22 02:49:38.741 11032 11032 F DEBUG : r0 00000004 r1 c0306201 r2 ffa507b8 r3 ffa5070c
03-22 02:49:38.741 11032 11032 F DEBUG : r4 3367d830 r5 eaa97138 r6 ffa507b8 r7 00000036
03-22 02:49:38.741 11032 11032 F DEBUG : r8 00000000 r9 e9ec3ae4 r10 ffa507c8 r11 ffa507b8
03-22 02:49:38.741 11032 11032 F DEBUG : ip 00000100 sp ffa506f0 lr eaa452cb pc eaa775a8
03-22 02:49:38.741 11032 11032 F DEBUG : backtrace:
03-22 02:49:38.741 11032 11032 F DEBUG : #00 pc 000715a8 /apex/com.android.runtime/lib/bionic/libc.so (_ioctl+8) (BuildId: cc194ef76ee932851b23cc2e4f46d55f)
03-22 02:49:38.741 11032 11032 F DEBUG : #01 pc 0003f2c7 /apex/com.android.runtime/lib/bionic/libc.so (ioctl+26) (BuildId: cc194ef76ee932851b23cc2e4f46d55f)
03-22 02:49:38.741 11032 11032 F DEBUG : #02 pc 0005ff09 /apex/com.android.vndk.v30/lib/libhidlbase.so (android::hardware::IPCThreadState::getAndExecuteCommand()+160) (BuildId: ae84f31d0a55afdbe06ed13729dae8a2)
03-22 02:49:38.741 11032 11032 F DEBUG : #03 pc 0006100d /apex/com.android.vndk.v30/lib/libhidlbase.so (android::hardware::IPCThreadState::joinThreadPool(bool)+56) (BuildId: ae84f31d0a55afdbe06ed13729dae8a2)
03-22 02:49:38.741 11032 11032 F DEBUG : #04 pc 000026b5 /vendor/bin/hw/android.hardware.audio.service (main+2564) (BuildId: b5ba2845ffd2ad1c80c85239344b8c71)
03-22 02:49:38.741 11032 11032 F DEBUG : #05 pc 0003248b /apex/com.android.runtime/lib/bionic/libc.so (_libc_init+54) (BuildId: cc194ef76ee932851b23cc2e4f46d55f)
01-02 05:28:52.997 0 0 I init : Untracked pid 11032 exited with status 0
01-02 05:28:52.998 0 0 I init : Untracked pid 11034 exited with status 0
03-22 02:49:39.679 908 1331 F libc : Fatal signal 6 (SIGABRT), code 1 (SI_QUEUE) in tid 1331 (TimeCheckThread), pid 908 (audioserver)
03-22 02:49:39.904 11038 11038 F DEBUG :
03-22 02:49:39.904 11038 11038 F DEBUG : Build fingerprint: 'TC/figure_CN/figure:12/SKQ1.220201.001/2563:user/test-keys'
03-22 02:49:39.904 11038 11038 F DEBUG : Revision: '0'
03-22 02:49:39.904 11038 11038 F DEBUG : ABI: 'arm64'
03-22 02:49:39.904 11038 11038 F DEBUG : Timestamp: 2023-03-22 02:49:39.709772155+0800
03-22 02:49:39.904 11038 11038 F DEBUG : Process uptime: 0s
03-22 02:49:39.904 11038 11038 F DEBUG : Cmdline: /system/bin/audioserver
03-22 02:49:39.904 11038 11038 F DEBUG : pid: 908, tid: 1331, name: TimeCheckThread >>> /system/bin/audioserver <<<
03-22 02:49:39.904 11038 11038 F DEBUG : uid: 1041
03-22 02:49:39.904 11038 11038 F DEBUG : signal 6 (SIGABRT), code -1 (SI_QUEUE), fault addr -------
03-22 02:49:39.904 11038 11038 F DEBUG : Abort message: 'TimeCheck timeout for IAudioPolicyService command 5'
03-22 02:49:39.904 11038 11038 F DEBUG : x0 0000000000000000 x1 0000000000000533 x2 0000000000000006 x3 00000076f258b530
03-22 02:49:39.904 11038 11038 F DEBUG : x4 686b6e4f6e686374 x5 686b6e4f6e686374 x6 686b6e4f6e686374 x7 7f7f7f7f7f7f7f7f
03-22 02:49:39.904 11038 11038 F DEBUG : x8 00000000000000f0 x9 662bca23c8f9114d x10 0000000000000000 x11 ffffff80ffffffdf
03-22 02:49:39.904 11038 11038 F DEBUG : x12 0000000000000001 x13 0000000000000034 x14 00000076f258b6c0 x15 0000000034155555
03-22 02:49:39.904 11038 11038 F DEBUG : x16 0000007a18729060 x17 0000007a18705560 x18 00000076f1f9c000 x19 000000000000038c
03-22 02:49:39.904 11038 11038 F DEBUG : x20 0000000000000533 x21 00000000ffffffff x22 b4000077383c4e50 x23 b4000077183b1b14
03-22 02:49:39.904 11038 11038 F DEBUG : x24 b4000077183b1b14 x25 00000076f258bcb0 x26 00000076f258bff8 x27 00000000000fc000
03-22 02:49:39.904 11038 11038 F DEBUG : x28 00000076f2493000 x29 00000076f258b5b0
03-22 02:49:39.904 11038 11038 F DEBUG : lr 0000007a186b595c sp 00000076f258b510 pc 0000007a186b5988 pst 0000000000001000
03-22 02:49:39.904 11038 11038 F DEBUG : backtrace:
03-22 02:49:39.904 11038 11038 F DEBUG : #00 pc 0000000000051988 /apex/com.android.runtime/lib64/bionic/libc.so (abort+168) (BuildId: 369edc656806aeaf384cbeb8f7a347af)
03-22 02:49:39.904 11038 11038 F DEBUG : #01 pc 00000000000063b8 /system/lib64/liblog.so (_android_log_default_aborter+16) (BuildId: 467c2038cdfa767245f9280e657fdb85)
03-22 02:49:39.904 11038 11038 F DEBUG : #02 pc 0000000000006f14 /system/lib64/liblog.so (_android_log_assert+312) (BuildId: 467c2038cdfa767245f9280e657fdb85)
03-22 02:49:39.904 11038 11038 F DEBUG : #03 pc 0000000000035294 /system/lib64/libmediautils.so (android::TimeCheck::TimeCheckThread::threadLoop()+908) (BuildId: d1ac2ddd5dabaddcca37691821970832)
03-22 02:49:39.904 11038 11038 F DEBUG : #04 pc 0000000000013654 /system/lib64/libutils.so (android::Thread::_threadLoop(void)+464) (BuildId: b940f836006eead456c936e97e64d2d4)
03-22 02:49:39.904 11038 11038 F DEBUG : #05 pc 0000000000012de8 /system/lib64/libutils.so (thread_data_t::trampoline(thread_data_t const*)+408) (BuildId: b940f836006eead456c936e97e64d2d4)
03-22 02:49:39.904 11038 11038 F DEBUG : #06 pc 00000000000b6a24 /apex/com.android.runtime/lib64/bionic/libc.so (_pthread_start(void*)+264) (BuildId: 369edc656806aeaf384cbeb8f7a347af)
03-22 02:49:39.904 11038 11038 F DEBUG : #07 pc 00000000000532bc /apex/com.android.runtime/lib64/bionic/libc.so (_start_thread+68) (BuildId: 369edc656806aeaf384cbeb8f7a347af)

五秒后ANR
03-22 02:49:45.057 1180 11061 E ActivityManager: ANR in com.tencent.mobileqq:video (com.tencent.mobileqq/com.tencent.av.ui.AVActivity)
03-22 02:49:45.057 1180 11061 E ActivityManager: PID: 10740
03-22 02:49:45.057 1180 11061 E ActivityManager: Reason: Input dispatching timed out (31e83b0 PopupWindow:2a322f5 (server) is not responding. Waited 5002ms for MotionEvent)
03-22 02:49:45.057 1180 11061 E ActivityManager: Parent: com.tencent.mobileqq/com.tencent.av.ui.AVActivity
03-22 02:49:45.057 1180 11061 E ActivityManager: Frozen: false
03-22 02:49:45.057 1180 11061 E ActivityManager: Load: 2.04 / 1.54 / 0.82
03-22 02:49:45.057 1180 11061 E ActivityManager: ----- Output from /proc/pressure/memory -----
03-22 02:49:45.057 1180 11061 E ActivityManager: some avg10=0.00 avg60=0.00 avg300=0.00 total=366385
03-22 02:49:45.057 1180 11061 E ActivityManager: full avg10=0.00 avg60=0.00 avg300=0.00 total=91758
03-22 02:49:45.057 1180 11061 E ActivityManager: ----- End output from /proc/pressure/memory -----
03-22 02:49:45.057 1180 11061 E ActivityManager:
03-22 02:49:45.057 1180 11061 E ActivityManager: CPU usage from 192776ms to 0ms ago (2023-03-22 02:46:27.361 to 2023-03-22 02:49:40.137):
03-22 02:49:45.057 1180 11061 E ActivityManager: 18% 7495/com.tencent.qqmusic: 14% user + 3.9% kernel / faults: 306284 minor 3 major
03-22 02:49:45.057 1180 11061 E ActivityManager: 12% 835/vendor.qti.hardware.display.composer-service: 7.5% user + 4.5% kernel / faults: 400 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 10% 2413/com.android.settings: 8% user + 2.2% kernel / faults: 205449 minor 25 major
03-22 02:49:45.057 1180 11061 E ActivityManager: 9.2% 920/surfaceflinger: 6.1% user + 3% kernel / faults: 1567 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 9.1% 1180/system_server: 6% user + 3% kernel / faults: 287608 minor 2 major
03-22 02:49:45.057 1180 11061 E ActivityManager: 8.4% 4544/com.tencent.mm: 7.2% user + 1.1% kernel / faults: 102837 minor 1 major
03-22 02:49:45.057 1180 11061 E ActivityManager: 5.8% 7677/com.tencent.qqmusic:QQPlayerService: 4.2% user + 1.6% kernel / faults: 52998 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 2.9% 2002/com.android.systemui: 2.4% user + 0.5% kernel / faults: 48191 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 2.2% 1219/cnss_diag: 1.7% user + 0.4% kernel
03-22 02:49:45.057 1180 11061 E ActivityManager: 2% 4842/com.tencent.mm:push: 1.6% user + 0.4% kernel / faults: 33459 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 1.5% 2569/com.android.launcher3: 1.2% user + 0.3% kernel / faults: 38680 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 1.4% 503/logd: 0.3% user + 1.1% kernel / faults: 744 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 1.4% 3178/com.tencent.mobileqq:MSF: 1.1% user + 0.3% kernel / faults: 18423 minor 1 major
03-22 02:49:45.057 1180 11061 E ActivityManager: 1.4% 3664/com.tencent.mobileqq: 1% user + 0.3% kernel / faults: 22657 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 1% 333/kworker/u16:12-kverityd: 0% user + 1% kernel
03-22 02:49:45.057 1180 11061 E ActivityManager: 1% 3229/com.tencent.android.qqdownloader:daemon: 0.4% user + 0.5% kernel / faults: 7312 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.9% 731/crtc_commit:125: 0% user + 0.9% kernel
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.7% 2883/com.hht.lebocast: 0.5% user + 0.2% kernel / faults: 1751 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.7% 470/kworker/u16:17-qmi_msg_handler: 0% user + 0.7% kernel
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.6% 829/: 0.3% user + 0.2% kernel / faults: 5833 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.6% 1238/tlog: 0.3% user + 0.2% kernel / faults: 71 minor
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.5% 3437/dp_rx_thread_0: 0% user + 0.5% kernel
03-22 02:49:45.057 1180 11061 E ActivityManager: 0.5% 3127/com.tencent.android.qqdownloader: 0.3% user + 0.1% kernel / faults: 1962 minor
---------------------

■ 下一步解析计划
请确认是否需要链接中控测试

#2 Updated by CDTS_TEST 王成 over 2 years ago

  • Assignee changed from 物联网测试组_CDTS 唐霞 to CD Test赵飞

连接中控后再次查看

#3 Updated by CD Test赵飞 over 2 years ago

  • File logcat.txtMagnifier added
  • Status changed from NEED_INFO to ASSIGNED
  • Assignee changed from CD Test赵飞 to CD FW 曹覃刚

连接中控测试，仍然会出现“QQ没有响应”的异常
Log见附件

#4 Updated by 移动测试一组_CDTS 刘强 over 2 years ago

  • Assignee changed from CD FW 曹覃刚 to CD BSP-唐金泽

#5 Updated by CD BSP-唐金泽 over 2 years ago

  • Category changed from CD-FW to AUDIO-FW

#6 Updated by 物联网测试组_CDTS 唐霞 over 2 years ago

  • Subject changed from 【FW】收到QQ语音消息后，连续多次点击接听后提示QQ无响应，然后提示系统界面没响应 to 【AF】【FW】收到QQ语音消息后，连续多次点击接听后提示QQ无响应，然后提示系统界面没响应

#7 Updated by CD BSP-唐金泽 over 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-唐金泽 to 物联网测试组_CDTS 唐霞
  • Resolution changed from -- to FIXED
  • Root cause set to 音频链路因设计问题 已修改

请使用2023-04-03后的DB进行测试

#8 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

在没有连接台架的设备上仍存在，连接台架测试该问题无法复现

#9 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

验证通过，关闭问题单
验证版本：FlatBuild_HH_MCE_FSE.M.R.user.01.00.0089.C102

#10 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • % Done changed from 0 to 100

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