Bug #118539

Bug #118333: 【IOVDEV-31145】【自动化测试】【稳定性测试】【VC1】稳定性测试，副屏黑屏（自动化台架2）

Bug #118378: 5/27 黑屏问题分析

【IOVDEV-32733】【内部】【VC1】【0095】【台架】【EE环境】【副屏】副屏下电后再上电重启后处于黑屏状态

Added by CDTS_Test 吴诗雨 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-05
Priority:HighDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

80%

Category:黑屏
Target version:-
Need_Info:-- Found Version:【中控版本号】：03.02.0088.C103
【副屏版本号】：01.00.0106.C104
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:TP失效，无报点

Description

【环境信息】EE环境

【问题出现时间】：20230603 15:45

【前提条件】：副屏上电，网络正常

【操作步骤】

副屏下电后再上电重启后处于黑屏状态

1.副屏下电；

2.副屏再上电。
【实际结果】

1.副屏处于黑屏状态。

【期望结果】

1.副屏处于正常显示状态。
【备注】：

台架Log地址：https://ofs.human-horizons.com/#/download/index/xYWtOBheEyM%3D

【当前开机次数】：副屏第79次开机

【应用版本】：/

【VIN】：HRYTTESTVINMGM816

【硬件版本号】：/
【中控版本号】：03.02.0088.C103
【副屏版本号】：01.00.0106.C104

060503.tar.gz (16.5 MB) CDTS_Test 吴诗雨, 2023-06-05 17:55

History

#1 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from New to ASSIGNED

和客戶在线同步状态，

１．客户用工具读取屏端信息，发现屏端no video, 表示没有视频信号输出到屏端，这个现象和之前出现的黑屏问题现象一致。
２．由于106版本有合入屏端i2c回读机制，此版本有时会出现如下log， DTC数据异常，预计一下版本解决。
FSEM_000076_0013_0605113541/kernel/000075_kernel_00021_230605_112129.log:4:06-05 11:21:29.742 0 0 E [ 710.552533] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data
FSEM_000076_0013_0605113541/kernel/000075_kernel_00021_230605_112129.log:20:06-05 11:21:32.090 0 0 E [ 712.936563] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data
FSEM_000076_0013_0605113541/kernel/000075_kernel_00021_230605_112129.log:38:06-05 11:21:34.755 0 0 E [ 715.598878] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data
FSEM_000076_0013_0605113541/kernel/000075_kernel_00021_230605_112129.log:95:06-05 11:21:43.134 0 0 E [ 723.825158] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data
FSEM_000076_0013_0605113541/kernel/000075_kernel_00021_230605_112129.log:110:06-05 11:21:45.139 0 0 E [ 726.097006] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Invalid dtc data

#2 Updated by CD BSP-杜磊 about 2 years ago

  • % Done changed from 0 to 20

代码VB验证中，本地版本给到刘强青岛现场做测试
https://dev.thundercomm.com/gerrit/c/general/kernel/msm-4.19/+/201719

#4 Updated by CD BSP-杜磊 about 2 years ago

  • Parent task set to #118378

#5 Updated by CDTS-TEST 周婷 about 2 years ago

  • Category changed from BSP to 黑屏

#6 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强
  • % Done changed from 20 to 80
  • Root cause set to TP失效，无报点

代码已入库，请使用6/13 V110版本进行复测

#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

110.116版本未复现，等客户确认后关闭

#8 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

验证版本：120 未复现，客户bug已经关闭

#9 Updated by 移动测试一组_CDTS 刘强 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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