Bug #118378

Bug #118333: 【IOVDEV-31145】【自动化测试】【稳定性测试】【VC1】稳定性测试,副屏黑屏(自动化台架2)

5/27 黑屏问题分析

Added by CDTS-TEST 周婷 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-05-19
Priority:UrgentDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

100%

Category:黑屏
Target version:-
Need_Info:-- Found Version:01.00.100
Resolution:-- Degrated:--
Severity:Major Verified Version:
Reproducibility:Frequently Fixed Version:
Test Type:Monkey Test Root cause:屏厂更新软件

Description

余霄,请分析黑屏相关问题,log 请查看118333的分析


Subtasks

Bug #118419: 【IOVDEV-31958】【内部】【VC1】【0100】【台架】【EE环境】【副屏】跑完monkey早上来到之后...CLOSED移动测试一组_CDTS 刘强

Bug #118539: 【IOVDEV-32733】【内部】【VC1】【0095】【台架】【EE环境】【副屏】副屏下电后再上电重启后处于黑屏状态CLOSED移动测试一组_CDTS 刘强

Bug #118099: 【IOVDEV-29349】【内部】【VC1】【0095】【台架】【EE环境】【副屏】副屏黑屏,ADB与副屏还在连接状态CLOSED移动测试一组_CDTS 刘强

Bug #118569: IOVDEV-32790【内部】【VC1】【0106】【台架】【EE环境】【副屏】【touchpad】静态老化——...CLOSED移动测试一组_CDTS 刘强

History

#1 Updated by CD BSP-余霄 about 2 years ago

Z:\home\thundersoft\HDD\Project\Figure\118333\log\FSEM_000079_0200_0527170715\kernel\000078_kernel_00076_230527_170259.log.ing (133 hits)
Line 6: 05-27 17:02:59.902 0 0 E [84801.344798] DTC_Display: Abnormal voltage: 0mV
Line 7: 05-27 17:02:59.902 0 0 E [84801.344811] DTC_Display: screen not ready(0), bl_sta(114), lvl(0)
Line 16: 05-27 17:03:01.915 0 0 E [84803.356836] DTC_Display: screen not ready(0), bl_sta(113), lvl(0)
Line 24: 05-27 17:03:03.930 0 0 E [84805.372848] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 32: 05-27 17:03:05.950 0 0 E [84807.388950] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 40: 05-27 17:03:07.964 0 0 E [84809.404886] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 48: 05-27 17:03:09.979 0 0 E [84811.420829] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 56: 05-27 17:03:12.014 0 0 E [84813.456823] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 64: 05-27 17:03:14.006 0 0 E [84815.448989] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 72: 05-27 17:03:16.028 0 0 E [84817.472841] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 80: 05-27 17:03:18.042 0 0 E [84819.484856] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 83: 05-27 17:03:19.954 0 0 E [84821.396772] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 93: 05-27 17:03:21.967 0 0 E [84823.408839] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 101: 05-27 17:03:23.991 0 0 E [84825.432884] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 109: 05-27 17:03:26.110 0 0 E [84827.552961] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 117: 05-27 17:03:28.018 0 0 E [84829.460826] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 125: 05-27 17:03:30.029 0 0 E [84831.472889] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 133: 05-27 17:03:32.055 0 0 E [84833.497016] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 141: 05-27 17:03:34.174 0 0 E [84835.616797] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 149: 05-27 17:03:36.079 0 0 E [84837.520858] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 156: 05-27 17:03:38.095 0 0 E [84839.537111] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 162: 05-27 17:03:40.115 0 0 E [84841.557033] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 173: 05-27 17:03:42.234 0 0 E [84843.676967] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 178: 05-27 17:03:44.142 0 0 E [84845.584814] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 186: 05-27 17:03:46.158 0 0 E [84847.600782] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 194: 05-27 17:03:48.174 0 0 E [84849.616776] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 202: 05-27 17:03:50.302 0 0 E [84851.744948] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 225: 05-27 17:03:54.231 0 0 E [84855.673015] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 235: 05-27 17:03:56.238 0 0 E [84857.680764] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 252: 05-27 17:03:58.260 0 0 E [84859.704863] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 266: 05-27 17:04:00.380 0 0 E [84861.825059] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)
Line 274: 05-27 17:04:02.299 0 0 E [84863.740909] DTC_Display: screen not ready(0), bl_sta(1), lvl(84)

黑屏问题为屏端异常,同黑屏BUG,将增加背光check、异常恢复等机制

#2 Updated by CDTS-TEST 周婷 about 2 years ago

  • Due date set to 2023-06-05

#3 Updated by CD BSP-余霄 about 2 years ago

目前,将这段时间的黑屏BUG做分类,如下:
1.屏端软件异常,电压异常、屏幕处于not ready状态等,需屏厂更新软件解决
2.主机端投屏ok,屏端背光未打开,主机端未做异常恢复机制。5.31合入代码解决。
3.no video异常,视频信号传输异常,该类BUG旧版本日志DTC无明显报错,5.31合入代码新增视频检测信号,并打印日志。
目前屏厂monkey测试出现2台异常,但现场未保留。正在让屏厂复现,并验证修改方案,预计验证OK后6.2号合入。

从日志中分析,该BUG为第1类。
目前5.31版本已提供VB给屏厂测试中,持续跟进屏厂测试结果中。

#4 Updated by CD BSP-余霄 about 2 years ago

  • Status changed from New to RESOLVED
  • Assignee changed from CD BSP-余霄 to CDTS_TEST 王成
  • Root cause set to 屏厂更新软件

该BUG需要屏厂更新MCU软件,非主机端问题。

#5 Updated by CDTS-TEST 周婷 about 2 years ago

  • Status changed from RESOLVED to ASSIGNED
  • Assignee changed from CDTS_TEST 王成 to CD BSP-杜磊

屏端MCU 软件更新后需跟踪情况

#8 Updated by CD BSP-杜磊 about 2 years ago

0607晚使用如下Vb跑monkey 有出现黑屏的情况,但是触发恢复机制后,屏能恢复正常显示。
需要刘强在青岛客户现场再次进行VB压测:

ftp://cdiot@192.168.87.46/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230607/202306071536-4240/FlatBuild_HH_MCE_FSE.M.D.user.01.00.C104%28X104%29.202306071536.zip

如上VB生效了,跑monkey发生了黑屏,并且能成功恢复正常显示。从log看来是解串器异常导致,
FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1155:06-08 01:40:11.318 0 0 E [18446.089453] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Tcon no video signal status:1, cnt:0

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1168:06-08 01:40:12.725 0 0 E [18447.497150] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Tcon no video signal status:1, cnt:1

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1179:06-08 01:40:14.745 0 0 E [18449.516993] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Tcon no video signal status:1, cnt:2

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1186:06-08 01:40:16.758 0 0 E [18451.528952] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Tcon no video signal status:1, cnt:3

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1187:06-08 01:40:16.758 0 0 E [18451.529294] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Max96755: reg:0x1c9: 0x21 [0x21]

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1188:06-08 01:40:16.758 0 0 E [18451.529619] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Max96755: reg:0x1ce: 0x1f [0x1f]

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1189:06-08 01:40:16.758 0 0 E [18451.529945] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Max96752: reg:0x03: 0x31 [0x31]

FSEM_000225_0012_0608020309/logcat/000225_persist_00151_230608_013628.log:1190:06-08 01:40:16.758 0 0 E [18451.530269] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: Max96752: reg:0x1ce: 0x6 [0x5e]

#9 Updated by CD BSP-杜磊 about 2 years ago

根据客户需求,当黑屏发生时,第一次包错时,将下一次检测时间改为500ms, 正常时恢复为2S

代码已修改,VB编译中

#10 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强

代码已入库,请使用6/13 V110版本进行复测

#11 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

当前已暂未此类型黑屏问题,先关闭,有问题新起BUG

#12 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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