Bug #118569

Bug #118333: 【IOVDEV-31145】【自动化测试】【稳定性测试】【VC1】稳定性测试,副屏黑屏(自动化台架2)

Bug #118378: 5/27 黑屏问题分析

IOVDEV-32790【内部】【VC1】【0106】【台架】【EE环境】【副屏】【touchpad】静态老化——副屏桌面长按抖音,出现屏幕黑屏

Added by CD TEST-方永红 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-06-06
Priority:UrgentDue date:
Assignee:移动测试一组_CDTS 刘强% Done:

80%

Category:黑屏
Target version:-
Need_Info:-- Found Version:0106
Resolution:-- Degrated:--
Severity:Critical Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:屏端异常,no video

Description

【环境信息】:EE环境
【问题出现时间】:20230606 08:56,第203次开机
【前提条件】:
【操作步骤】:通过adb指令,副屏桌面抖音图标处按压50s
【实际结果】:屏幕黑屏,adb可以连接,scrcpy可以查看
【期望结果】:无异常提示
【备注】:https://ofs.human-horizons.com/#/download/index/Xo8dwIP1uVg%3D
【硬件版本号】:/
【副屏版本号】:01.00.0106.C104
【中控版本号】:03.02.0088.C103.02_userdebug_2306021732
【VIN】HRYTTESTVINMGM403

History

#2 Updated by CDTS-TEST 周婷 about 2 years ago

  • Priority changed from High to Urgent
  • Severity changed from Major to Critical

#3 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from New to ASSIGNED
  • % Done changed from 0 to 10

从log分析,在系统亮屏情况下,屏端出现了"No video signal"错误日志, 表示没有信号输出到屏端,屏幕处于黑屏状态。
000203_persist_02216_230606_084232.log.ing
1375:06-06 08:43:04.596 0 0 E [57630.377181] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: No video signal[0x1]
1439:06-06 08:43:07.124 0 0 E [57632.904885] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: No video signal[0x1]

下一步:
需要刘强在青岛客户现场进行VB压测:
ftp://cdiot@192.168.87.46/Pre_figure/VerifyBuild/Pre_figure_turbox-c2130c-la1.1-qssi12-dev/20230605/202306051937-4201/FlatBuild_HH_MCE_FSE.M.D.user.01.00.C104%28X104%29.202306051937.zip

#4 Updated by CD BSP-杜磊 about 2 years ago

  • Parent task set to #118378

#5 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from ASSIGNED to RESOLVED
  • Assignee changed from CD BSP-杜磊 to 移动测试一组_CDTS 刘强
  • % Done changed from 10 to 80
  • Root cause set to 屏端异常,no video

代码已入库,请使用6/13 V110版本进行复测

#6 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

110.116版本未复现,关闭此问题

#7 Updated by 移动测试一组_CDTS 刘强 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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