Bug #118764

【AF】【EVT3】【小窗】高概率出现,应用宝下载安装应用 应用安装或安装完成的时候出现的黑屏

Added by 物联网测试组_CDTS 唐霞 about 2 years ago. Updated about 2 years ago.

Status:CLOSEDStart date:2023-06-15
Priority:HighDue date:
Assignee:物联网测试组_CDTS 唐霞 % Done:

100%

Category:SYSTEM
Target version:-
Need_Info:-- Found Version:01.00.0110.C104(6/13)
Resolution:-- Degrated:--
Severity:Critical Verified Version:
Reproducibility:Frequently Fixed Version:
Test Type:Free Test Root cause:

Description

【测试步骤】
打开应用宝,下载安装多个应用
【预期结果】
应用可正常下载安装,安装完成后可正常使用
【测试结果】
高概率出现,应用安装或安装成功的时候出现黑屏

all.txt Magnifier (21.2 MB) 物联网测试组_CDTS 唐霞 , 2023-06-14 14:40

ams (26.7 KB) 物联网测试组_CDTS 唐霞 , 2023-06-14 14:40

中科创达软件股份有限公司20230614-143905.mp4 (8.41 MB) 物联网测试组_CDTS 唐霞 , 2023-06-14 14:40


Subtasks

Bug #118793: 【系统】本地升级完成后设备重启一直在开机动画页10多分钟才启动成功CLOSED物联网测试组_CDTS 唐霞


Related issues

Related to Figure - Bug #118795: 【DVT】【AF】【和平精英】更新和平精英版本时出现黑屏、卡顿 CLOSED 2023-06-15
Related to Figure - Bug #118814: 【AF】【EVT】【OTA】【单副屏】单副屏OTA升级到110.C105版本后"黑屏" CLOSED 2023-06-16

History

#1 Updated by CD FW-鲁凯峰 about 2 years ago

■ Current conclusion
从日志看应该是Home被杀掉了,导致的黑屏

06-14 10:55:28.345 516 516 I lowmemorykiller: Kill 'com.android.launcher3' (17181), uid 10071, oom_score_adj 0 to free 75832kB rss, 7908kb swap
06-14 10:55:28.433 516 516 I lowmemorykiller: Kill 'com.android.launcher3' (17197), uid 10071, oom_score_adj 0 to free 75872kB rss, 7912kb swap

■ Next Action
想办法规避Home被杀掉

#2 Updated by CD FW-鲁凯峰 about 2 years ago

■ Current conclusion
对比正常的信息看,应用宝只要启动就会有4个进程在后台运行, 一共大概557M左右, 而且会随之一直使用而增大,目前有点怀疑是应用宝内存使用太多,导致了lowmemorykill把home杀掉引起的

 325,071K: com.tencent.android.qqdownloader (pid 12890)
 153,916K: com.tencent.android.qqdownloader:daemon (pid 12802)
 46,883K: com.tencent.android.qqdownloader:live (pid 12839)
 44,715K: com.tencent.android.qqdownloader:cloud (pid 12892)

■ Next Action
复现该问题,分析meminfo看看哪个进程占用内存最多

#3 Updated by CDTS_TEST 王成 about 2 years ago

  • Severity changed from Major to Critical

#4 Updated by CDTS-RD6-FW1 孙逊 about 2 years ago

目前打开enable_watermark_check后,LMK频率显著降低。
测试同学按照本票复现步骤从上午测到下午3点,未复现。

https://dev.thundercomm.com/gerrit/c/general/LINUX/android/vendor/qcom/proprietary/+/207529

NextAction:
使用以下提交,起了JenkinsBuild
修改swapiness为60
https://dev.thundercomm.com/gerrit/c/general/device/qcom/common/+/208030
限制后台活动
https://dev.thundercomm.com/gerrit/c/general/LINUX/android/vendor/qcom/proprietary/+/208032

周六需要人来跑Monkey来看看PatchBuild的效果

#6 Updated by CD FW-鲁凯峰 about 2 years ago

  • Category changed from 窗口定制 to SYSTEM
  • Assignee changed from CD FW-鲁凯峰 to CDTS-RD6-FW1 孙逊

#7 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from New to RESOLVED
  • Assignee changed from CDTS-RD6-FW1 孙逊 to 物联网测试组_CDTS 唐霞

关闭问题单,手动验证和monkey均无法复现

#8 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from RESOLVED to VERIFIED

#9 Updated by 物联网测试组_CDTS 唐霞 about 2 years ago

  • Status changed from VERIFIED to CLOSED

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