Bug #118795

【DVT】【AF】【和平精英】更新和平精英版本时出现黑屏、卡顿

Added by SZTS_TEST 邹涛 about 2 years ago. Updated almost 2 years ago.

Status:CLOSEDStart date:2023-06-15
Priority:NormalDue date:
Assignee:CDTS-RD6-FW1 孙逊% Done:

0%

Category:BSP
Target version:依赖客户及其供应商问题List
Need_Info:-- Found Version:FlatBuild_HH_MCE_FSE.M.R.user.01.00.0110.C105(X105)(6.15号版本)
Resolution:-- Degrated:--
Severity:Normal Verified Version:
Reproducibility:Every time Fixed Version:
Test Type:ST Root cause:

Description

前置条件:车机上电,已连接蓝牙鼠标
操作步骤:更新和平精英版本,更新进度条到一半的时候出现黑屏,无任何显示,过了一分钟的样子显示蓝牙鼠标图标(之前连接了蓝牙鼠标),通知中心和控制中心也可以正常显示,过了两分钟左右出现和平精英的画面,卡顿不可操作,大概又过了两分钟左右恢复正常
预期结果:更新版本时不会出现黑屏、卡顿现象
实际结果:更新版本时会出现黑屏、卡顿现象
FlatBuild_HH_MCE_FSE.M.R.user.01.00.0110.C105(6.15号版本)

tlog_35f43216_000249_0615130742.tar.gz (10.6 MB) SZTS_TEST 邹涛, 2023-06-15 14:27

logcat.txt Magnifier (27.9 MB) SZTS_TEST 邹涛, 2023-06-15 14:27

中科创达软件股份有限公司20230615-142249.mp4 (5.65 MB) SZTS_TEST 邹涛, 2023-06-15 14:27

中科创达软件股份有限公司20230615-142245.mp4 (12.3 MB) SZTS_TEST 邹涛, 2023-06-15 14:27

中科创达软件股份有限公司20230615-142236.mp4 (2.12 MB) SZTS_TEST 邹涛, 2023-06-15 14:27


Related issues

Related to Figure - Bug #118764: 【AF】【EVT3】【小窗】高概率出现,应用宝下载安装应用 应用安装或安装完成的时候出现的黑屏 CLOSED 2023-06-15

History

#1 Updated by SZTS_TEST 邹涛 about 2 years ago

  • Subject changed from 【DVT】【AF】【和平精英】更新和平精英出现黑屏、卡顿 to 【DVT】【AF】【和平精英】更新和平精英版本时出现黑屏、卡顿

#2 Updated by CD TPM-王祥林 about 2 years ago

  • Category changed from CD-FW to SYSTEM
  • Assignee changed from CD TPM-王祥林 to CD SYSTEM-胡兵

#3 Updated by CDTS-RD6-FW1 孙逊 about 2 years ago

Hi All

Log如下:
------
06-15 12:56:37.510 I/Telecom ( 1357): CallAudioRouteStateMachine: Message received: SPEAKER_OFF=1007, arg1=0: CARSM.mSPCR->CARSM.pM_SPEAKER_OFF@AHU
06-15 12:56:37.510 I/Telecom ( 1357): QuiescentEarpieceRoute: Processing message SPEAKER_OFF: CARSM.mSPCR->CARSM.pM_SPEAKER_OFF@AHU
06-15 12:56:37.539 I/[ 7212.900263] oom_reaper( 0): reaped process 1921 (:xg_vip_service), now anon-rss:0kB, file-rss:0kB, shmem-rss:428kB
06-15 12:56:37.552 I/ActivityManager( 1357): Process com.tencent.tmgp.pubgmhd:xg_vip_service (pid 1921) has died: svcb SVC
06-15 12:56:37.718 I/ActivityManager( 1357): Low on memory:
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 60342: surfaceflinger ( 32,264K memtrack) (pid 970) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 16690: audioserver (pid 955) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 15508: android.hardware.audio.service (pid 814) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 13941: mediaserver (pid 1201) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 12761: media.extractor (pid 1194) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 12067: zygote (pid 688) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 11149: webview_zygote (pid 2538) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 8385: media.swcodec (pid 1250) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 8171: (pid 830) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 6910: init (pid 1) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 6409: zygote64 (pid 687) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 6326: vendor.qti.hardware.display.composer-service (pid 836) native
06-15 12:56:37.718 I/ActivityManager( 1357): ntv ?? 5627: hht_ota_mgr (pid 2016) native
------

目前看上去和平精英因为Low Memory 而被kill掉了,和118764类似

#4 Updated by CDTS-RD6-FW1 孙逊 about 2 years ago

由于12号版本入库了关闭了 enable_wartermark_check,会导致LMKD在不经过check的情况下kill 进程,进而导致频繁触发LMK。
本件判断为和118764(01.00.0110.C104)同件

#5 Updated by CD SYSTEM-胡兵 about 2 years ago

黑屏原因是Display问题:

06-15 13:03:58.337 E/[ 7653.738819] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(20)

#6 Updated by CD TEST-方永红 about 2 years ago

  • Category changed from SYSTEM to BSP
  • Assignee changed from CD SYSTEM-胡兵 to CD BSP-杜磊

#7 Updated by CD BSP-杜磊 about 2 years ago

从如下log, 发现有屏端异常log,
000249_kernel_00009_230615_125823.log:
06-15 12:58:41.781 0 0 E [ 7337.160609] [MAX975X: max96755x_vc1_lcd_dtc_check] ERROR DTC_Display: screen not ready(0), bl_sta(1), lvl(20)

#8 Updated by CD BSP-杜磊 about 2 years ago

  • Status changed from New to ASSIGNED
  • Target version set to 依赖客户及其供应商问题List

#9 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
208030 general/device/qcom/common Pre_figure_turbox-c2130c-la1.1-vendor-dev
SYSTEM: Change swappiness value to 60
TC-RID: 1200-0800208
IssueID: TS-R-DF-118795
Change-Id: I5db4a04e61618876d709a8381382ac37a58505bc

#10 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
208032 general/LINUX/android/vendor/qcom/proprietary Pre_figure_turbox-c2130c-la1.1-vendor-dev
SYSTEM: Modify the strategy of LMK
Adjust the limit of background APPs to 3.
Adjust the thrashing threshold and the timeout between kills to achieve an optimal balance.
TC-RID: 1200-0800208
IssueID: TS-R-DF-118795
Change-Id: If227f3651b4d6cfd4ae1420dd8ccf13f0d8c738b

#11 Updated by CD BSP-杜磊 about 2 years ago

  • Assignee changed from CD BSP-杜磊 to CDTS-RD6-FW1 孙逊

#12 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
208874 general/device/qcom/common Pre_figure_turbox-c2130c-la1.1-vendor-release_sorp
SYSTEM: Change swappiness value to 60
TC-RID: 1200-0800208
IssueID: TS-R-DF-118795
Change-Id: I5db4a04e61618876d709a8381382ac37a58505bc
(cherry picked from commit 49edf9850a68acb9e53cfb3d96068864139911cd)

#13 Updated by IoT scm about 2 years ago

Gerrit Merge Information
ID Project Branch Uploader
208868 general/LINUX/android/vendor/qcom/proprietary Pre_figure_turbox-c2130c-la1.1-vendor-release_sorp
SYSTEM: Modify the strategy of LMK
Adjust the limit of background APPs to 3.
Adjust the thrashing threshold and the timeout between kills to achieve an optimal balance.
TC-RID: 1200-0800208
IssueID: TS-R-DF-118795
Change-Id: If227f3651b4d6cfd4ae1420dd8ccf13f0d8c738b
(cherry picked from commit 64f23748f449e4f41a971d504680013db386ba26)

#14 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from ASSIGNED to RESOLVED

未复现,先行关闭

#15 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from RESOLVED to VERIFIED

#16 Updated by CDTS_TEST 王成 almost 2 years ago

  • Status changed from VERIFIED to CLOSED

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